I love Diptyque, but this specific branch was awesome. I initially came in the smell the new chinese new year candle but unfortunately it was not in stock. But Connor, the staff there, was so awesome and pulled it from the back for me to smell! We also smelled some fragrances and he help us find some scents that suit us! I appreciate the lovely conversation we had! Give this man a raise! He was very attentive! read more

Fragrance is one of our most powerful senses. I love fragrance. I wear fragrances. I am not shy about this. The beauty of Diptyque is their fragrances smell "clean" - not like freshness, but more like what you smell in nature. I'm not explaining it well - er, it's nothing like say, Tom Ford before the corporate buyout. Diptyque fragrance on the skin is clean, light, polished, it whispers. On the day we visited there were 2 women at the register,.both very friendly and professional. I wanted to buy my younger daughter her first bottles of the brand for her birthday so she chose EHWT she wanted and the ladies let her choose her courtesy gift wrapping. I bought fragrance for my home because I already have bottles of this brand in my wardrobe. The in p-person experience was really nice, unrushed, easy. I am delighted to share yet another thing I love with my daughter. Oh! If you register online you're gifted a complementary candle for your birthday. Of course the gift wrap and 2 samples are free every purchase. If you don't care for overpowering fragrance - try Diptyque. It's really lovely. Fiver for excellence read more

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7/7/2025: My love affair enjoying shopping Diptyque's UK Boutique locations--Harrods and Spitalfields to Diptyque's USA Boutique locations--Palo Alto and Corte Madera are simply a divine, joyful pleasure. Moreover, I specifically wanted purchasing the haunting, scintillating "Do Son" Fragrance Collection's shower oil, hand cream, candle, and TSA parfum vials which has my olfactory senses absolutely captivated. Moreover, Do Son's fragrance isn't overwhelming: Its characteristical fragrance notes are subdued, subtle, and more importantly, the scent once applied after showering in the morning will last at least, forty-eight hours. Aside, Diptyque's Boutique locations always gifts me complimentary Do Son travel samples. Aside, I discovered Diptyque's Boutique locations when I initially visited Diptyque's UK Boutique locations--Harrods and Spitalfields in 2018; all Diptyque's Boutique locations are impressive via rendering 100% Customer Service indeed. Therefore, I'm absolutely elated visiting Diptyque's Boutique USA locations especially, Corte Madera CA: IMHO, Corte Madera is a new store since, the entire shopping center has created an upscale shopping experience, i.e., I have been frequenting Corte Madera's shopping center since, 1998! Also, I will continue my globetrotting expeditions visiting Diptyque's Boutique international locations as well. read more

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Lovely boutique with French home, perfumes and personal care products. I stopped in after taking the Golden Gate Ferry from San Francisco. I love the room sprays and picked up two for a combo Lunar New Year + new home gift. Gorgeous Lunar New Year of the Snake designed box! Matteo was very kind to walk me through items I was considering. Very pleasant shopping experience! read more

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The main products I wanted were in stock plus I got a couple of tiny vials of Ray de toilette that are perfect for my short trip over Memorial Day Weekend! The sales man is very capable and pleasant as always! read more

Had the worst customer service experience. The manager, Roxy was rude and dismissive. Will never shop here again. Called corporate. The area manager just mumbled a bunch of nonsense without offering anything like a promo code, gift card, etc... like most lines of this caliber would do. There are many other luxury fragrance/candle brands, no excuse for such awful customer support all around. read more

Attentive and friendly staff. Every stop at Marin Country Mart - I always try to go here whether to smell the newest scent or to admire the interior design. Sometimes hard to walk away without a hair mist or a soap. Every time I do purchase, I enjoy coming home with samples they always include. read more

Diptyque Marin - Interior - Cosmetics & Beauty Supply Near Me - Larkspur, California

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Roxy, the manager, is absolutely amazing--so responsive and kind. I placed an order via email late at night, hoping to support the store, and was genuinely shocked by how quickly she replied! Every time I've visited, Roxy and the rest of the staff have been consistently wonderful--always welcoming and helpful. They wrap everything so beautifully, and this store has become my go-to spot for thoughtful, elegant gifts for friends. A heartfelt thank you to Roxy and Diptyque for always providing such a lovely experience--and for my favorite scents, Coing and Philosykos! read more

Huge shoutout to Matteo for staying a few mins past closing so I could pick up a last min reserved item for a loved one's bday gift!

My best friend and I took a trip down from Sacramento to visit this location and it was well worth the trip. The shop is beautiful. We were assisted by Bea and she was the sweetest. I did some damage and walked out with four perfumes and a lovely collection of freebies. We will be visiting again! read more

Diptyque Marin - Cosmetics & Beauty Supply Near Me - Larkspur, California

My most favorite candles-just the best! Their scents are beautiful and the do fill a room. Note: not for use with food, like on a dinner table- they are meant to really perfume a room and create atmosphere. read more

I want to start by saying that I am a big fan of diptyque and their products, but the experience my partner and I had at this location really tarnished their reputation for me. I was coming into this store fully ready to purchase one of their sets, but upon entering the workers acted like we didn't exist. No greetings were offered, let alone a look in our direction. We stayed in the store for a while to browse and look at some of the other products. I was hoping that in that time someone would have to come help us, but they just sat behind the register talking amongst themselves. They most definitely profiled us for how we looked and fully believed that we were not going to purchase anything. Thus instead of giving these workers our service and potentially commission, we decided to leave and order the set online instead. This was highly disappointing considering I had a great experience at the LA location. Please do better. read more

I visited Diptyque in Marin for the first time on December 23, 2023 and had the great opportunity to meet Corinne. She was extremely professional and very knowledgeable about the products which is why I ended up making a purchase. Although this was my first time visiting this business, because of Corinne, it will not be my last. Corinne is a phenomenal employee and a great asset to your company. read more

Roxy glad top tier service! She understand specific candle mixes and was attentive to every customers. Definitely will be back for my next candle! Thanks Roxy! read more

Such a great business!!! Management is so professional and helpful. Everyone working there was so kind to us and offered us snacks and beverages. It felt great to support a business that really treats theirs customers with such a high level of respect. We will definitely be coming back. We have visit many of the diptyque stores and this one is top notch in every way!!! Also the engraver is incredible!! read more

Didn't realize that Diptyque had opened a store in the MCM, so I was excited to see this was here! The store is beautiful. We walked in and were immediately greeted by the sweetest girl named Charlotte. She walked us through the store and showed us lots of different products, telling us the story behind its inception and what collection it belonged to. It was such a pleasant experience, one I hadn't had in a retail store for a long time. Definitely come in and shop w/ these girls, they're amazing. And I don't need to sell you on diptyque, the products sell themselves. read more

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I love these candles. They are worth the money! Every single scent is divine and last for years!

I was in dire need of new fragrances and the team (especially Charlotte) found all the right scents for me! Incredibly hospitable and enthusiastic about the product. If only O could pronounce the name of the store correctly read more

Wow I can't say enough good things about this store and location! The store itself is so beautiful but what really made the experience special was the person working there! Charolette was SO kind and welcoming and helped me narrow down which scents I liked best as I had never tried Diptique before. She really made it a joy to be there and sent me home with samples so I could test the products out before committing. I can't wait to go back and pick up some products (they are all incredible, by the way). I don't usually write reviews but Charolette was just that great I had to! read more