Poor customer service. I've had State Farm for over 15 years and seemingly the longer I have it,…read morethe more disappointing it becomes. This agency is unresponsive to text and emails when I have a billing issue or concern but sure don't mind reaching out to contact you when they're promoting their health insurance gimmick sales or pushing automatic reminders. Like a bad neighbor, State Farm ain't there ! Might as well have Geico or Progressive at this point for the call center experience. Save money too

I highly recommend Karanja Brooks to anyone looking for an insurance agent…read more He was friendly and knowledgeable. I was completely impressed with his professionalism. He went above and beyond to help me.

My husband and I have been using this insurance company since before Scott Holley took it over. We…read morehave always gotten good coverage and service from them. Their staff is not only professional but also very nice and helpful.

Scott Holley and his office and staff are as good as it gets! I have always gotten great service,…read morequick response, personal follow up. I have GREAT rates and Scott and I visit every year to make sure I have the insurance coverage I need and make sure nothing has changed. I have all my auto and home insurance with SF and Scott and it was a great decision.

Kali was patient and absolutely helpful to curate a working policy for my auto. It was a pleasure…read moreworking with her.

always efficient and makes life simple…read more Very helpful. Always personable. I have been a customer for 4 years now

We have been With Tim Jones for over 21 years. Tim has provided us with exceptional high level of…read morecustomer service. His communication is quick and very responsive to individual needs. His smile says it all!

From the owner: We can help you explore coverage so you can protect what matters most…read more Since 1928, Farmers Insurance stands as a symbol of superior service to our customers at every stage of life. As your local Farmers agent in Auburn, AL, I am in the business of helping ensure each client is educated on the coverage options that suit their lifestyle. The Timothy Jones Insurance Agency utilizes a one-on-one approach with clients, which includes setting up personalized appointments focused on reviewing your policy, going over quotes, and writing lines of business. Taking the time to educate clients and paying attention to detail are at the forefront of our customer service values. With the personal touch of a local, dedicated agent, my agency will help you find excellent insurance coverage--whether that's for auto, home, life, business and more. Give me a call today, and I'll be happy to answer any questions you might have.

The team at Matthew Slaughter State Farm are terrific. They are always so kind and helpful. If you…read moreare looking for an insurance agent I highly recommend this group.

From the owner: At the Matthew Slaughter State Farm Agent office in Auburn, AL, we proudly serve the communities of…read moreLee County, including Opelika and Smiths Station, extending our services throughout Alabama and Georgia. With more than 18 years of State Farm experience, we offer Auto, Home, and Renters Insurance. We aim to be your Good Neighbor, building strong customer relationships through reliable insurance options. This summer, call or visit us to explore how we may assist you with your insurance needs! License #: AL-725997, GA-3395937