These are a great taxi firm. I have them in speed dial on my phone. they are always ontyime and the…read moredrivers are always polite and nice.

Wonderful service! Always on time, polite, and a great ride :-)read more

Swann used to be my first call, but lately they aren't fit for purrpose. Have regularly epirienced…read moretaxis being late by 30 to 40 min past the booked arrival time, even when booked well in advance. There is absolutely no relying on them to get you where you want to go on time.

I'm still giving Swan an A-OK grade, because unlike Blackline, they didn't put me off over the…read morephone. They did, however, send me a driver who liked to chat. And tended to focus on the less pleasant things in life. Case in point: driver asks me where I'm going. Me: Pets At Home. Driver: Pets... At... Home. Me: I have a kitten arriving at the weekend, see. Driver: Oh. Right. I don't think I'd want a cat. Me: ...Okay. Driver: My friend's got two cats. She said she walked into the kitchen and saw an absolutely huge giant rat, eating the cat's food out of the bowl. And apparently, the two cats were just sat there looking at it. Didn't do a thing. I tried to steer the conversation over to how domesticated cats perhaps sometimes lack the hunting instinct. He kept going back to the rat, so I responded by saying I'd be freaked out if I saw a rat in my apartment. He told me I probably have rats in my apartment. I said no, I'm on the top floor. He said it doesn't matter, they'll be living in my wall cavity. And that you're only ever a couple of metres away from a rat. I again tried to steer the conversation towards smaller talk. I mentioned that rats are as much a nuisance to the streets of India as pigeons are here. He said they eat rats in India. He got me to Pets At Home, and it didn't cost as much as the different firm did on the way back. But I owe my other half a few million giant hugs for phoning me halfway through the journey and ensuring I didn't have to deal with such conversations for any longer. Dearie me...

So I've ventured onto new taxi horizons and first impressions are mixed. When I rang for the taxi…read moreto take us out into the heart of Manc town they were spot on. They knew where we were, the often over-quizzed location, (there is no "flat name") was noted down with no problem, five minutes. Great one. However his route of choice was questionable. Is a shortcut a longer route around because of an inability to stop in traffic lights? It's not a shortcut, it's impatience. Traffic and traffic lights go hand in hand with town. Don't hit the empty back streets and open ring roads and give the impression that it's a shortcut. hmm. Forgiven for now. What I don't understand about many of Manchester's taxis is that they don't know where a lot of my destinations are. When I'm a little sketchy I expect the taxi driver, the authority behind the wheel to fill in the gaps. Often it's a case of guessing games, more so this time than ever. I don't know, is it to too much to expect? We paid £9 driving around Manchester city centre which was a usual £5 fare. And we never made it to the Star and Garter. Was it that difficult? So change of night and venue due to this taxi driver, hardly impressive. Northern Quarter again we find ourselves, not really questioning the failure of the taxi driver or the fare. On the way back there was less hassle thank god. Considering other reviewers have given a five star service, Manchester Cars remains in the phone device for now..

Slightly over-caffeinated but efficient. We had a minivan-worthy group with 3 adults and a baby in…read morea car seat; once we'd successfully piled into the van double-parked outside our restaurant, the driver relaxed a little and things got simpler. Our driver gave a fairly smooth ride, impressive given the traffic, and talked rapidly but personably. Phone dispatch went pretty smoothly and the rates were reasonable; overall, a pretty good experience.

Used this company last night & left my house keys. Absolutely my fault. I rang back and asked if…read morethe driver would return obviously expecting to pay. Call handler old bloke extremely rude & hung up twice. Spoke with another lady who was very nice. Took my details. Got a call back after 10-15 minutes later. Advised that my keys had been dropped off at their base. If I want them had to go fetch them otherwise would have to wait for 3 to 4 hours. I totally get that it is my fault but this company did not care that I am a woman on my own unable to get inside her house & were so unhelpful. Had to walk there & back at 1.00am. Never again. Rubbish customer service.

Catching a cab can be a daunting thing for a woman sometimes, lets face it, you are doing exactly…read morewhat your mother told you not to do and getting into a car with a stranger. All the ladies out there have had at least one bad experience when they are sitting in the back seat feeling uncomfortable that the hyper talkative or eerily quiet bloke in the driver's seat could be a serial killer. Maybe it is an OCD of mine but I do tend to study black cab drivers' I.D 's as though I am a bouncer checking those of underage children in a bar. New Moon Taxis have passed my stringent tests and I have used them for over 16 years. They have the right amount of chat, are very respectful and I have never had to wait long for them to turn up. Ok the cars aren't Mercedes and some look like they need a good valet, but New Moon is a cheap and cheerful taxi service and I do not mind the surroundings if I feel safe and get to my destination on time. A handy tip for pet lovers: my friend Jenny came to visit recently and brought her gorgeous new baby pug. New Moon had no hesitation in letting her travel with the dog and were very helpful. Now, I am not suggesting they will be as accommodating if you try to sneak a Great Dane into the cab, and I would check with them first, but New Moon is a great little taxi firm for Mancunians and their pug dogs.

This is the local taxi company in Irlam and Cadishead. I keep using this company when i need a taxi…read morebut not through choice, just because there is not another one close enough which is as cheap as they are. Most of the cars which you are picked up in are clean and tidy and the drivers never really try and rip you off. I have done the same journey to the train station numerous times and the fare is always the same give or take 20p. The downside to this taxi company is they are not very reliable. I have lost count of the number of times they have been late and I have needed to ring and chase them, sometimes i think they dont send a car until you ring and chase them. I think they should also take a contact number when you book a taxi as there has been one instance where i booked a taxi to the train station early in the morning and i stressed for it to be on time because i had to catch 2 trains and couldnt miss my connection. The taxi never showed up and after a few times of ringing they said the car that was taking me had broken down and there isnt another that can take me. I think that was really unprofessional and if you can find an alternative taxi company, use them.