Our 2 garage doors were 20+ years old and failing, plus the openers were becoming intermittent…read more I e-mailed Dortech after a lot of searching, and was able to arrange replacement quickly with Sal, even though he was out of country on vacation. Sal was prompt and provide clear options and a wide selection of styles without any fuss about pricing. He was also up front with quotes and timeframes. Sal checked back with me a few times to reconfirm my choices while we waited for arrival. When the time came, Sal confirmed the day and time, arrived on schedule and did an excellent and efficient job of removal installation and cleanup. He also gave some advice on trim repairs. We are extremely happy with products and end results and highly recommend Dortech.

Friendly - Quick - Skilled…read more My garage door fell apart today and I had troubles opening and then closing it. I then managed to knock out the wheels off the door too. I randomly found Dortech and spoke with Sal. He was able to come the same day. He gave me a time frame in which he would arrive and even texted me when he was on his way. He took a quick assessment and started fixing the broken pieces and reset the garage opener to close properly. He had quoted the price before he started the repair and it was all done at a reasonable cost.

My garage door was jamming. Their professional staff came, replaced some missing bolts, made some…read moreadjustments and and lubricated the door. Works like a new door. Price was very reasonable too. Thank you.

Friendly guys who knew exactly what they were doing. They were even able to come all the way to…read morePickering the same morning. Reasonable pricing as well.

Main Spring broke on my garage door. Someone was sent out the next day and fixed the door in short…read moreorder. Great servicemen and reasonable price. We are very pleased.

The service was very good, efficient and prompt to replace my garage door springs. The cost was…read moreover priced. The quote was a package price of $490 to replace the springs. There was no pricing regarding the cost of the two springs and labour. The springs cost between $120-$200 and the service took 45 minutes. The cost should have been around $350 including tax. I would not recommend Aurora Overhead Door for garage service.

Knowledgeable, fair and honest…read more Alon, the technician from Smart Care Service described what the problems were and updated me throughout the service to explain what he was doing to replace the garage door spring and cables. It was a difficult job with exhausting circumstances. He did a great job to ensure it was fixed properly. I highly recommend him to service your garage door.

The owner Luis Cardenas is a very professional person who you can trust with your garage door…read morerepairs,replacement or anything else related to garage doors. He will go the extra mile in order to make sure that you are a satisfied customer. Myself I am a repeat customer for quite some time due to his excellent service. I also recommended his services to my friends who were also happy with his professional service. He will not overcharge or try to sell anything. His prices are quite reasonable and what is the most important thing is his quick and professional response to us which is speedy service. Always on time. Thank you Luis for your service and attention.

His service is shady and he has no clue on how to properly fix a door. He came over once and told…read moreme the motor was toast. But it was a door clamp. He fixes a door then 2 years later it's broke. The lift master opener freezes and doesn't work in the winter then tells me these doors aren't made for cold weather

This is one of the best services I've ever experienced. Profix responded to my call quickly, and…read moredispatched the repairman within an hour. Sean came and made assessment of the work, explained the problems with my garage door and gave the repair estimate which was very reasonable. The repair was done quickly; the door now functions much better than before. Sean is a gem! I wish I could rate his service a 10-star.

The guy came on time which is good and did what appears to be a good job. I did not rate it as 5…read morestars though because 1. He originally quoted me $450 and when I questioned that amount he dropped it to $350 which personally I think is still over priced. 2. When I said I'm not sure if I will work with them he said then I have to bill you for a service call which is incorrect since they give free no obligation quotes which I pointed out to him. The only reason I moved forward with them is their 3 year guarantee on parts and labour. But we will see if they actually honour it or not and I'll be sure to report here and other sites on my experience if it comes to that which i hope it doesn't. NOTE this says i'm in San Francisco which I'm not. I"m in Mississauga.

I highly recommend this company. they are efficient, pleasant and reliable. I definitely will call…read morethem again and recommend them to all my friends. Judy

I contacted Icarus Services yesterday to repair a bedroom window at my sister's home. The…read moretechnician arrived while I was not present. He began the repair and initially quoted approximately $350. My sister was surprised by the high price, but because the window was unstable and at risk of falling, she felt pressured to proceed. After about 10 minutes of work, during which he had already removed the window from its frame, the technician informed her that the repair would actually cost $530, claiming he had discovered additional issues. At that point, my sister felt she had no choice but to agree, since the window was already removed and she could not stop the repair midway. The entire repair took about 40 minutes. The parts he replaced--shown in the attached photos--cost approximately $75 when purchased retail. This means the company charged $465 for 40 minutes of labour, which is unreasonable by any industry standard. At the end of the job, the technician requested cash payment, stating that he would "not charge taxes" if paid in cash. This is highly unprofessional and raises serious concerns. The following day, I contacted management to file a complaint. They were dismissive and only provided a receipt after I insisted and mentioned the technician's cash request. The receipt they issued is not itemized--no breakdown of parts, labour, or time spent--despite my request. This lack of transparency is unacceptable and appears intentional. I have home camera footage confirming the technician was present for only 40-45 minutes. I also have proof of the actual part costs. There is no justification for the inflated price, the mid job price increase, or the refusal to provide an itemized invoice. Lessons learned (and advice for others): * Always demand a final price before any work begins. * Never allow a contractor to change the price mid job. * Request an itemized estimate (parts + labour) before they start. * Ensure the time billed matches the actual time spent. * Always insist on an itemized receipt. A vague receipt is a red flag. I acknowledge that I made the mistake of allowing the work to begin without a confirmed final price, and my sister felt pressured. However, the company's behaviour--price changes mid job, refusal to itemize, and a request for cash to avoid taxes--is unacceptable and unprofessional. In my experience, this company's practices are predatory, and I would strongly caution others to avoid them

I started looking for a new front entrance door in July 2025, went back to Confidence because they…read moreinstalled the garage doors for us a few years back, with a good price and no problem install. Spoke to Joe about my requirements for the door. We went back and forth for a few times, Joe is very patient with all my questions, requirements, and provided me with a number of updated quotes after a few changes. Finally the order was placed in late August. The door, with 2 side lites and multi points locking system, was ready, Joe called to confirm installation date. Ken with his installer, along with Joe came on August 6 to install the new door. They did a fantastic job in removing the old door and installing the new door. They cleaned up all the debris and left with a spotless space! In the next day, I found out that the door bottom sweep needs to be adjusted, emailed Joe on this. Within 2 days Ken and Joe came back to adjust the sweep, as well as providing 2 additional corner seala ensuring the new door is tight and no cold draft coming in. Overall, we are very pleased with the service, attention to details, and after install service with Confidence Door. Without any hesitation I do recommend this company to anyone who is looking to replace either a garage door or entry door from Joe and Ken! Thank you gentlemen!

Exceptional service and great customer care! I was very satisfied with my new exterior door…read more Customer service good.