We called on a Monday morning with sluggish draining complaint. They promised to be at our house between 11 and 1, showed up before 11 and problem resolved by 11:30. Polite, thorough, and got the job done. David was our contact. read more

Had the drain back up and draining slowly. Dave came on time and took care of the blockage. After he used a camera to show me where the blockage was and also found the outside clean out that I didn't know was there. Definitely will call him with any future issues. read more

Quality performance from a business with integrity, great job. I am highly recommending Direct Source plumbing.

When I called, David was able to come out the next day to clear a sluggish drain line. He was here right when he said he would be, and quickly solved the problem. Thanks for your quick, professional service! read more

I really like their values, price, and the owner is a third generation plumber. Pretty cool if you ask me! read more

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David was congenial and professional. He showed us options to resolve our issue, and his work was very fast. We will use him again and recommend him. read more

David, the owner, came to help with a water leak I had. Very courteous and prompt. He diagnosed the problem very quickly. Was able to clear the line blockage quickly which solved the problem. Also David gave me some simple ideas on how to keep the blockage from happening in the future. My wife and I have used his services on many occasions and have always been happy! Also recommended them to my parents years ago and they have been using Direct Source for their services ever since Thank you David!!!! read more

Thank you so much Direct Source Plumbing and Tyler for coming out to fix my shower! We have been without it way too long. Tyler was curteous and explained everything about the replacement and price before starting the project. Thank you, Amy, for dispatching him out very quick; I was happy about the response time. New handle looks amazing and works great! (Ignore dirty tile) read more

Direct Source Plumbing & Drain Cleaning - Plumbing Near Me - Arlington, Texas

We had used Direct Source a year ago, before the snow storm, to have our bathroom sink lines replaced from copper to mesh. Tyler did an OUTSTANDING job then for a great price. We had been wanting the kitchen sink lines done, so again, we contacted Tyler. Not only did replace those lines, but he also removed a water softener system that has never worked in the 15 years since we have lived here-and did it for a better price than the original installers gave! Direct Source will be our "go to" for plumbing. Not going to get overpriced Ben Franklin again! read more

Direct Source Plumbing & Drain Cleaning - Plumbing Near Me - Arlington, Texas

I just called them do to a plumbing problem. David came out and outlined the project and the cost. He give me a bid to complete the job and what it would cost if the problem was bigger than he thought. We accepted the bid and he did the work. He worked into the evening so we could use our kitchen. Best plumbing company I have worked with! Jacob C. read more

I began using them starting back in 2010. I had both a kitchen sink and my washing machine drain back up. I had two other companies come out, and both wanted me to spend over $300 to "scope" the drains, stating that I most likely had a foundation shift. Wanting a 3rd opinion, I called direct source. David, the owner, came out with his guys, listened to me, and then said "I want to try something first before running a scope and costing you more money." He then proceeded to get out the normal drain snake, and then swapped out the tip with a wicked looking claw! He ran that in thru the outside access, and had my drains running perfectly. Only charged me $150 total, when he could've charged me double at least. I've been using them for all my plumbing needs since then. I'd highly recommend them. read more

I made an appointment for the next day between 12:00 & 2:00. The lady said someone would call before arriving for appointment. He called and arrived an hour before appointment time. He described the problem and solution that I already knew, quoted me a reasonable price, had the repair done in a few hours and cleaned up real nice. Good, reliable service, thanks! read more

Called them to perform light plumbing work. The owner came out. Friendly, very courteous which is hard to get today. It was so good to have someone whom really understand what customer service is. Gave me a fair price on the work, job well done. Would definitely use again. read more

Tyler was referred to us by my daughter and he was absolutely the best! I will no doubt be calling Direct Source Plumbing for all my plumbing needs. Thank you Tyler! read more

Absolutely the worst company I have ever dealt with. The 30 day warranty is not worth the paper it is printed on. Stay away from this company. read more

On time and installed our toilet fast and at a low. Tyler was very professional and explained everything.

Great company, I highly recommend! Had a shower head that broke and wouldn't shut off, they were out within 2 hours and had it fixed in 30 minutes. I'll definitely call them again with any other issues. read more

If I have a plumbing need, I ALWAYS call Direct Source Plumbing. Dave and his crew are knowledgeable, polite, and trustworthy. I have used them to install and repair my touch-sensitive kitchen sink, install the recall kits on my pressure-assist toilets, install and repair garbage disposals, and replace both exterior water spigots. They are always prompt. Today I called them at 11:00 AM and had a technician at my house before noon--and it was not an emergency repair. I have been using Direct Source Plumbing for over five years. My touch-sensitive kitchen sink is the first model made bu Delta and Dave's knowledge of plumbing enabled him to install it correctly the first time with the enclosed instructions. When I had my kitchen remodeled, the contractor's plumber had no clue how to properly install this type of faucet. The Direct Source Plumbing staff are friendly and courteous. As a female, I really appreciate them taking the time to explain the problem and repair, as well as, recommend good replacement products such as when our garbage disposal finally wore out. Plumbers are like auto mechanics, if you find one who both is trustworthy and does superior work then you hang on to them. I don't even consider using anyone other than Direct Source Plumbing when I have plumbing needs. read more

I've used Direct Source twice and both times Wes has been courteous, solved the problem quickly, answered my questions thoroughly and I honestly feel the price has been fair. My ONLY point of unease is that, both times, it's suggested I do or buy something else that would ensure immediate future business. I know every business has to make money but I never know what REALLY has to be done and what is superficial. Regardless, it was a good overall experience both times. read more

Best service in town! The folks there are so knowledgeable. I won't leave my house to be prepared by anyone else!! Great service great people!! read more

Very good worker. Our service man was Tyler, and he came out quickly and got the job done efficiently. We had some leaking from our old toilet on the second floor, and it needed a new wax ring. Tyler led us through the process, letting us know at every step the cost of each procedure. He also let us know what it would cost to replace any parts that may be needed in the future. He fixed our problem easily, and was done in a jiffy. We will be calling this company for future repairs. read more

Had to cut off water at the street and take a day off work due a spraying leak somewhere under the the bathroom in my pier-and-beam house. Usual plumbers backed up two weeks but referred me to DSP&D and they had Mike out within an hour. Ground completely saturated under the house and pooled in the low spots... envisioned two-man crew smiling while they pumped water all morning. But no, Mike gave me a clean and reasonable estimate, did the work himself, charged me what he'd estimated. Can't ask for more than that. Will definitely call them with my next issue. read more

Had a toilet and shower backed up...called around 8am and had someone here by 1030...Tyler was very professional and efficient! Will definitely use them again if I have problems. read more

No stars!!! Big rip off... charged $80.00 to give a ridiculously over priced estimate to unclog a simple drain! Of no use... wanted $400.00 plus the $80.00 ... to run one line! Don't bother to ever call them! read more

Skillful, honest forthright. We called Direct Source after another local plumbing concern sent out what turned out to be a salesman in response to our request to auger a stopped up drain. The salesman spent some time surveying our situation and, it seemed, surveying my wife and me to see how much they could milk us for. They wanted almost $800 to get an actual plumber/tech to come behind the salesman and do the job. Charged us $39 (reduced from $69, so I guess we got a bargain) for the "service call." Direct Source sent a real plumber, Wes Hart, who showed up at our door promptly. He discussed some potential solutions if our problem persists, but did a basic clean out for $160 that seemed to make the most sense as what ought to try before turning to more drastic options. read more

These guys were some of the nicest people I've encountered. I will call on them time and time again. Highly recommended!

Other reviews on other sites gave them a good rating and I have to agree. I called at 8:30 in the morning for a AC drain clog in the foundation and they arrived within the hour. They fixed the problem in 15 minutes and were honest. They told me what I could do to prevent the problem from occurring again. It just involved some do it yourself re-plumbing of the AC drain pipes. read more

We called at 7:00 at night because our sink was clogged from potato peelings. Wes was here in 30 minutes and gone in an hour. Super polite and professional. read more

Direct source plumbing should be your ONLY option when considering assistance from a professional plumbing service. I have an older home and have called several services in the past, so I have a knowledgeable comparison of service in the DFW Metroplex. What I experienced when David and Kyle came out was uncompromised professional service. They went above and beyond to help me, and even educated me on do it yourself prevention. These men are kind, friendly, fair, experienced, but most of all Results Driven. Lastly, they are reasonably priced, and completely affordable, which is not often the case with local competitors. I can honestly say David and Kyle delivered an amazing experience, and I will never use anyone else. They have my family for life. read more

I would like to thank Direct Source Plumbing for coming to my rescue. They did an outstanding job. I had called a different plumbing first to diagnose my problem. The first plumbing company said that I had a slab leak. This company told me that I had to options to fix the problem. One was to re-pipe the plumbing through the attic, which was less expensive or they could tear up my slab, which was more expensive. They were also going to have rip out my walls to get to the pipes. It was then going to be up to me and my insurance company to repair the damage they created. I had a very uneasy feeling about their assessment of the situation. I called Direct Source Plumbing for a second opinion before any work was done by the first plumbing company. The Direct Source plumbers took the time to listen to my concerns and then proceeded to do a follow up inspection. The Direct Source plumbers found the source of my leak within minutes. They said it was NOT a slab leak at all. They discovered that I had a leak in one of my pipes in my sprinkler system. All the other work that the first plumbing company was going to do and CHARGE me for was unnecessary and also fraudulent. Thank you again Direct Source Plumbing for coming to my rescue. Glenn read more

I had used Direct Source Plumbing in the past for plumbing work on a bath remodel. They did a good job, but were extremely expensive, and did not obtain work permits for the work they did in my home. Despite all this, I called them again for the plumbing work in our master bath remodel. The work needing to be done was about 3 full days of moving drains, and water lines etc. On the day I had requested them to show up for the job, a big guy named Chad showed up and seemed irritated or bothered to be at my home. I took him to our master bath and told him everything that we needed to be done. He did not write anything down, and asked for my email. After I gave it to him, he said he would put together an estimate, and email it to me. He left and was literally in my home for 3 minutes. Keep in mind, I explained up front a week earlier I needed 2 guys for a big job that may take 2 to 3 days. They had this job, and I have yet to receive an email from this company. I called the following day for an explanation and the lady answering the phone seemed shocked at what had happened, and informed me she would have the owner call me. Again, no call, and no estimate. So basically Direct Source snubbed my job. This is ironic to me considering on the cover page of the Direct Source website it says: "Our goal is to bring honor to God in all we do" Really??? So, I can only assume since I have not heard back from them that they can't handle a job this big. So, if you have a leaky faucet, or running toilet, or perhaps a clogged drain, then they are probably safe to call otherwise if the work is more than an hour and requires work, then call a real professional plumbing company. read more