Direct Travel

1.2 (6 reviews)

Travel Agents

Closed • 10:00 am - 4:00 pm

Add Review

Call

Directions

Website

Direct Travel Photos

More like Direct Travel

Recommended Reviews - Direct Travel

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Start your review...

Browse more easily on the app

Bob G.

4 months ago

Had a face to face meeting about a cruise in March of 2027 with Stacey Renfrow. It was on a Tuesday, she promised me an email to put it writing what we discussed, 8 days later no email. She even came recommended by Tim Davis. Mr. Davis needs to find someone else to refer customers to. Stacey is the worst salesperson I have ever dealt with. Will take every chance I get to spread the word about this travel agency. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jody E.

11 months ago

They left me stranded in Gainesville Florida airport. They made all kinda of promises that we're NOT TRUE. Stay far away from them. There a reason why this industry is dying and this company is the reason WHY read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Julia K.

5 years ago

Really awful. Honestly the worst travel agency experience we have had so far. The flight prices provided are an additional +$150 per ticket vs. booking yourself. The office is entirely unresponsive, and they respond by email with long delays and tell you they can't make time to talk to you on the phone...incredibly unprofessional. It's very clear that you are not a priority and they don't give you the time of day, which is very odd given they work on commission. Never ever using Direct Travel again, you're better off booking travel packages with any other agency or yourself. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Cristie P.

11 years ago

Horrible travel service!!! Sandy Polley is never in the office, doesn't return phone calls, when she does communicate it's through emails and the information is always different. Janice was the only sounding voice in group sales. If it weren't for here I wouldn't have given them any stars. Very disappointing. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Serge D.

9 years ago

Worst customer service ever. Buying the insurance does not get your money back. Even for medical reasons. There is a reason travel agents are a dying bread. You can book online cheaper. ://www.consumeraffairs.com/travel/apple_vacations.html read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

R C.

10 years ago

I called yesterday morning and talked in length with someone about a family cruise. We had a 20 minute conversation and she answered all the questions I could think of at the time. She said she would get me several options to consider and that I would have them emailed to me the next morning sometime. They are now closed for the day and I have yet to receive any information. I think I may try somebody else as this would have been our first cruise and we were already nervous about the whole thing and wanted to make sure everything would be taken care of as much as possible. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

More info about Direct Travel

2415 E Washington St
Bloomington, IL 61704
Directions
(309) 662-0455
Call Now
Visit Website
https://directtravelci.com/contact/

Hours

What time does Direct Travel open?

Direct Travel opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.

What time does Direct Travel close?

Direct Travel closes at 4:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Direct Travel is closed on Saturday and Sunday.

Mon-Fri 10:00 AM - 4:00 PMSat-Sun Closed

Other Amenities

Does Direct Travel have free WiFi?

Yes, Direct Travel has free WiFi.

Ask the Community - Direct Travel

Don’t See Your Question? Ask Away!

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Explore benefits

Honeymoon Headquarters

5.0

(1 review)

2.2 mi

Kim is awesome. Helped us book our vacation to south coast in jamiaca. We cant wait to go. She got…read moreus all the discounts we qualified for, plaus we got a credit to the spa which im sure my wife will enjoy. If you need help booking your honeymoon or vacation. Contact kim at honeymoon headquarters.

From the owner: I specialize in luxury travel to the Caribbean, Mexico and Hawaii. Special occasion travel is a…read morehuge part of my business: honeymoons (obviously), destination weddings, anniversaries, graduations, promotions, BFF getaways, mother-daughter vacations, surprise engagements, the list is endless. Whatever you can imagine, I can create for you! Just a few of our most popular destinations: Jamaica, St. Lucia, Antigua, Bahamas, Grenada, Barbados, Cancun, Riviera Maya, Maui, Honolulu. And let's not forget Ireland, Scotland, Italy and European River Cruises. It's a Big World Out There, Let's Go Out and See It!

Photos

Sandals Ochi Beach

Sandals Negril Swimout Suites

See all

Sandals Ochi Oceanview balcony

Travel Agents International

1.0

(1 review)

2.9 mi

In 2021, during the pandemic, we worked with Steve Aves to plan a trip to the Maldives. He was…read moreterrific to work with. But this year we planned a family trip to Iceland. We were disappointed. Phone calls went unreturned. Tours we asked him to book for us were haphazardly made. Some were scheduled. Others we ended up doing ourselves because he didn't follow through. For example, he booked one tour on a day when we staying on the opposite side of the island. It was a six-hour drive one-way to get there. When we raised concerns before departing, he kept saying, "It's a small island." It is an island the size of Ohio with unreliable roads across the interior. He seemed disinterested in making the bookings. I don't know what changed between 2021 and 2022, but we were disappointed.

Greyhound Bus Lines

1.0

(1 review)

3.7 mi

Worst customer service. Rude. Ripped me off 500 dollars. Never ride with this terrible company…read more Much better bus lines out there. Buyer beware with this unfriendly company

Vrooman Mansion

5.0

(25 reviews)

2.0 mi

Beautifully cared for b'n'b with all the charm of days gone by and wonderful breakfast, super…read morefriendly staff

We arrived at 5:30 PM and were greeted immediately at the door. The gentleman who met us (Brian),…read moregave us a full tour of the historic house and grounds - and even played the piano for us! We enjoyed snacks and drinks right outside our room. We sat out on the covered porch on the side of the house and enjoyed the setting sun. In the morning, we were treated to a gourmet breakfast. We stayed in the Carl Vrooman suite; had 3 rooms. One was "standard", with a comfortable bed, the second was a sitting room with Carl's desk and a couch; then a separate bath with clawfoot tub. Everything was very "period". It was quiet, clean, and easy access to restaurants in Bloomington. We bounced a dinner idea off Brian and he heartily agreed - and it was great! Left at 9:00 the next morning, refreshed and happy.

Photos

See all

Hampton Inn & Suites Bloomington-Normal

Breakfast was delicious and hot Room was clean…read more Service was amazing Front desk was amazing The staff was excellent Pool was nice

I had a deeply disappointing experience at this Hampton Inn Bloomington Normal location. As a loyal…read moreHilton Gold member, I have never been treated so dismissively. Upon arrival, the front desk employee was rude, displayed no customer service skills, and did not smile. Due to this unacceptable interaction and complete lack of service training from management, I felt forced to cancel my three-night stay. I expect better standards from Hilton and Hampton Inn.

See all

Holiday Inn Express & Suites Bloomington - Normal

I added extra stars because the bed was super comfortable, the rooms were clean, and the staff…read moremembers were nice to my dog and family. Kindness during a pandemic goes even further. Pros- The staff at this place is top notch. Free breakfast (whatever juice, coffee, pastry, or dish you can think of in buffet style.) Free parking Safe part of town Accepts pets for $25 a day. The Hilton has rewards points where you can use a small portion of the points for a discount on the bill, great idea! Near Walmart if you are looking for snacks within walking distance, The rooms have a standard coffee pot, fridge and microwave, so you can store and microwave as needed. Free K cup coffee in the room, which taste better than regular hotel coffee. The Christmas decorations are so beautiful! Cons- The photos of the hotel are outdated. They've made improvements but still have a way to go. Note: they had a couple pipes leaking into trash cans. I saw two large trash cans on the 1st floor I'm guessing it's not a longterm problem. They don't have a market pantry to sell alcohol or random snacks. TV's are outdated, so you cannot watch your favorite Hulu, YouTube or Netflix shows.

The air conditioner was not working, and the room was hot the whole night. I kept the temperature…read moreat the lowest setting to try to reduce the heat in the room.

Photos

Something crusty dried on chair, not a stain

Sticky substance on table, you can see where they just smeared it around the lamp

See all

Holiday Inn Bloomington - Normal

It was a great experience! Perfect for those quick one to three night stays, breakfast didn't have…read morea lot of options though, and pool was a little cold.

Very poor experience hotel is empty. As in 15 cars in the parking. Then the put me in the last room…read morein the 4th floor in a wheelchair room. The bathroom not a shelf or surface to put anything so I had to put all my toiletries in the dresser and go out to get them as I shaved, brush my teeth. Towels, outside the bedroom. I asked when I checked out, why will I be assigned that room. No reason. Well all rooms are the same. Not staying here again. There are other better options around that are even cheaper

See all

Direct Travel - travelagents - Updated July 2026

People who viewed Direct Travel also viewed

Honeymoon Headquarters

5.0

(1 review)

Bloomington Normal Airport Authority

3.8

(69 reviews)

Nice lil airport. Not many flight out of here seems like mostly a connection airport. But it's…read moreclean, not too crowded and friendly staff.

I paid a hefty price for my flight out of BMI, but it saved me from the trek to Chicago. Peoria…read morewould've better, but Delta didn't have any flights there. BMI is what I call a small air station. Once I parked the rental car, I could've jumped the fence and walked 20 paces to my gate. Security was a breeze, nobody in line except me. I continued to the gate and didn't explore the one dining option. Restrooms were clean and tidy. Gate areas were organized and had ample seating. 4 airplanes for BMI!

A1 Taxi of Bloomington

5.0

(3 reviews)

Quick service, very fair fees & friendly staff. I would recommend this company to anyone.read more

Yesturday I had great service from A1 Taxi of Bloomington. My car stopped working at a school…read moreparking lot and initially I had called the A1 Taxi to pick me up at the school parking lot, unsure if I was going to able to get a tow truck to get my car, but then I was able to secure a tow truck and I had to call A1 Taxi again to change the pick up location. The taxi driver was patient and kind and picked me, my husband and my kids up in a timely manner and the taxi ride was very afforadable. I plan to hold on to this business information for future use and I recommend A1 Taxi services.

Robinson License Service

5.0

(2 reviews)

Sprays work with you to find the best solution! I've come in with different problems for different…read moresituations and everything worked out.

I've been going to these guys since Terry Weber had the business. Service was good then, and…read moreremains the same each time I need to avoid wait times at DMV, or have any complexity to title or licensing. They know their business and provide good reason to keep coming back. Not much downside that they're conveniently located clise to Grove St Bakery either...

Reag's Guide Service

5.0

(3 reviews)

Five stars! Amazing customer service , dedication to customers , and he really loves what he does !…read moreI've caught my limit every time I've gone out on Reags crappie trip! The guys knows how to put you on fish and knows these lakes like the back of his hand ! If you want a great time, and want to have a fish fry, reags is the guide to book!! Highly recommend

We had a wonderful day of fishing and Katie even got to go tubing. I strongly recommend anyone who…read morewants to catch a lot of fish and have a lot of fun with a great guide.

Midwest Camper Rentals

5.0

(1 review)

Great people to work with. Very organized and made drop off and pick up very easy. Rental costs…read morewere reasonable and campers were very clean and well furnished! Will definitely definitely rent again!

Direct Travel

Direct Travel Photos

Recommended Reviews - Direct Travel