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    Discount Movers

    3.0 (2 reviews)
    Open • Open 24 hours
    Updated 2 weeks ago

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    3 years ago

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    Ask the Community - Discount Movers

    Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

    Yes we sure do just depends on the items we’re moving thank you for contacting us

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    Movu - Happy Movu customer,  Items delivered on demand promptly, affordable and convenient,

    Movu

    (8 reviews)

    Thomas, I appreciate you taking the time out of your day to respond to my review, however I believe…read morethat some wires may have gotten crossed here. Firstly, a box truck was always what we had spoken about. From your first message to me on Yelp, you included a box truck as part of the service. We had a 21 minute phone call on 6/15 at 1736 where I listed every item room by room, and you presented either just utilizing the two pickup trucks for a lower price, or adding in the box truck for extra. I told you that we would need a box truck due to the size of the move. On 6/30at 2047, I sent you 11 photos of all of the rooms in the home, clearly showing all the items and furniture needing moved. This was never an 'additional' request, it was the service I was expecting from the beginning. I also clarified in my review that the delay itself was not the driving factor of the review. Things happen, people are delayed, that has always been understood. I also communicated from the beginning (first notification was the phone call on 6/15) that the move would be from an upstairs apartment unit and will include heavy items. We were told that that was okay and your team could handle it. The heavy items were also clearly visible and outlined in the 11 photos sent to you. In response to your offers to return to 'finish the move,' you are correct that we did decline repeatedly. We expected the move to be completed that day within the contracted cost of $1200 as discussed and signed on in the moving agreement you sent me 4/2 at 1228. When we were told that despite the significant delays in the start of the day that were not in our control, we would still be responsible for additional costs to cover the services that should have been covered within the initial cost, we chose to decline. I'm including a second photo where I have blocked out your number for privacy purposes. In this screenshot, you tell me that you do this level of move all the time and I would not receive any additional costs based on any circumstances you encounter beyond the initial photos and quote. To then tell us that you could not complete our move without additional costs was unacceptable to us. Your accusation that members of the household attempted to hire your crew is also exaggerated and untrue. My husband was making conversation with your crew and explained what he did for work. A member of your crew indicated interest to my husband, and in response my husband told him that applications were online and he was free to apply if he so chooses. There was never an offer of employment, and you and I joked and laughed about the exchange in the family room of my apartment at the time that it happened. For you to then come back and attempt to label this as something shameful that we did on a public forum is incredibly unprofessional as a business owner. In addition, I want to bring up the comment that this was the Sunday morning, after the July 4th. On the phone, I told you that if the date was an issue, we could look at another day or I would handle the move myself. My original review did not include any of the damages we found after beginning to unpack and set up, because I was grateful for the work done by your team. But, since this has now become a whole thing, I suppose I will include that now. One of the tracks of a dresser was completely ripped out of the dresser, rendering the dresser unusable. This was not disclosed to us at the time of the damage, instead, I found the track later placed inside the dresser, out of view. I also had an antique hand carved wooden standing mirror. A piece of the carved wooden filigree was broken off, not disclosed to my husband or I, and closed in the closet away from the mirror for me to discover later. I am amending my review to one star due to the nature of this exchange and your refusal to take accountability for any of the issues of the day. ETA:The business owner has now attempted to add me as a friend on snapchat following my reviews. This is without a doubt the most unprofessional portion of this experience by far.

    Thomas & his entire crew went above & beyond! The crew was courteous, professional and hardworking!…read moreWe will definitely be using them again!

    Modern Movers

    Modern Movers

    (2 reviews)

    Modern Movers got us moved quickly and efficiently. They moved us from one city to another within…read moreNWA. Management was very helpful in getting us scheduled last minute. The moving crew was prompt, kind, and took great care of our belongings. Fair pricing! Would recommend.

    Nightmare! Been moving for more than 60 years first with my dad as a child was in the service for…read more27 years and then as an adult several times in different states. This is a Fayetteville to Bentonville move to put belongings in storage while we go to Massachusetts for a few months until we get our house. Co. deserves 0 stars...1 star is given for effort on the two of the movers and real credit to this co. is due only to the pre-move packer, Caleb. (He deserves 5 stars). Aspiring chef who packs part-time. Only about 19 y/o very polite and only person in the whole crowd who knows how to pack or who listens to direction. And I have to shady I was lazy didn't know how to pack or didn't want to. The next day the movers came two guys were too small to pick up most anything did not know how to pack right one of them really tried harder didn't really want to listen to direction the third guy was shady and lazy. They decided at one point they didn't want to put anything else in the truck said they couldn't do it even though they had packed the truck wrong and had plenty of room to put the rest of the stuff in anyway. I had to call the manager to come down he acted like he could not care less told him to pack it up and he left. Some kind of scam to get more money which they eventually did charge us twice as much after packing a small house that they packed the truck wrong and packed the storage place 30 miles away in Bentonville Arkansas wrong!. Just having to get an extra storage space that was not necessary if it had been packed right plus they left food garbage bag in the storage. Not only did we have to pay more for an extra storage space but for more than one reason because of them we also had to move everything into a new storage space somewhere. To the guys really tried to do the best I think they could but they were not trained in moving or packing at least not properly one guy that came that was lazy said he'd never moved anything before didn't act like he really wanted to be there but was hoping just to get some money at the end of the day. I took 11 and a half hours for small house and a 30 minute drive to unpack it somewhere and got charged twice as what our initial estimate was.

    U-Pack Moving

    U-Pack Moving

    (7 reviews)

    I used U-Pack for our recent move to Utah from Arkansas…read more They were very responsive and were able to get us two containers on one day's notice after the full-service movers we had hired (Colonial Van Lines) failed to show up for four days. The shipping of the containers to Utah took seven days, which included a weekend. All communications and scheduling with the shipper (ABF) went smoothly. However, the containers are not weather proof and we had water intrusion at the bulkheads of both containers. Our movers had created a "wall" of cardboard boxes at the bulkhead on both containers and the bottom layer of boxes got wet. This caused water damage to the contents, but also caused the "wall" to collapse. It would have been helpful in U-Pack had informed us that we needed to use a plastic liner to keep water away from our boxes.

    This company is currently ruining my life. I paid them over $20k to move four trailers 1300 miles…read moreand despite having a trip from hell battling winter storms and losing two vehicles along the way (one broke down the other stolen) I arrived and emptied three trailers alone in freezing conditions and now am having the final trailer being withheld with U-pack demanding an additional $3k storage fee on top of the $3k storage fee I already paid as part of the $20k. I took a loan out on my real estate and vehicle to pay the bill in full before I left Las Vegas not expecting them to charge me another dime. I was so broke by the time I arrived at the destination in Kansas that I did not have money to eat nor to fix the furnace at the destination. For the past month I have lived horribly because U-pack denies me the property I entrusted them and paid them to move for me. I have no transportation, I don't know a soul here and am losing my remaining property back in Las Vegas due to U-pack delaying my return with their relentless efforts to squeeze me for more money I don't have. I should never been asked to pay anything else as I paid the bill in full from the loans I had to take out. The management has no compassion for what I have been through nor do they seem to care my position is dire and I'm going to end up killing myself if they continue to torture me and deny my property and continue to cause me to lose everything I left behind in Las Vegas as I expected to have returned there by now. This company is greedy and has a double standard when it comes to use of their trailers. So yes U-pack is definitely ruining my life right now keeping me stuck and refusing the property I desperately need as foundation for successful business operation at my new location. U-pack would rather try to take my assets rather than build a good customer relationship with someone that came to them for help and not to be destroyed. What they are doing to me is an outrage and immoral.

    Get It Done Moving Service

    Get It Done Moving Service

    (4 reviews)

    My wife called to book Get It Done Moving several weeks ago. She spoke with Eva and gave a detailed…read moreroom by room description of everything that needed to be moved. Were scheduled for Wednesday, September 21, 2022 and were quotes an hourly rate for 4 hour + a 26' truck with 3 movers. The movers were scheduled to be onsite at hour home between 9AM and 10AM. They did not arrive until 11AM and with a 20' truck and only two movers - one of them a skinny girl. My wife called Eva to discuss. She said she would send 2 more guys and a bigger truck, but that it was my wife's fault for not providing better information so they could send the right size truck and number of movers for the job. After spending another hour arguing about what it would take to get the move done - they finally got started loading the boxes onto the truck. 30 minutes later, my wife calls to tell me they movers said they couldn't do the job. It was just too big for them. They unloaded our boxes and left. Now we have no movers, we close on our home tomorrow, and the new buyer is supposed to move in the next day. I have a back injury so I am not able to just go rebt a moving truck and move myself - that's what I thought we were paying the 'professionals' for. But they left us high and dry. If I could sue them for breach of contract I would. Please save yourself the trouble and headache of dealing with these amateurs that do not want to work and use a more reputable company.

    Great, top-notch customer service with Get It Done Moving! I ordered a U-Box (through U-Haul) and…read moreCharles delivered the box to the site for loading. Fantastic experience!! I would definitely partner with them again. Thank you, Get It Done Moving team!

    Discount Movers - movers - Updated September 2026

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