The management at this store is terrible. She sits on her ass in the back. Only comes out to take…read moreother employees tips. (I've witnessed it, reasoning on why I no longer tip) She is unprofessional, and very disrespectful. She puts her employees down, calling them names and expects everyone to pick up her slack. The reason she goes through so many employees is because she is a bad manager, she doesn't train people, doesn't do anything but leave her employees in the dirt, a put them down. I've been a customer for YEARS and something really needs to change. It makes me sick. Honestly it seems like she hates her job so she really should quite and let someone who knows what they're doing run that store. Someone with MANAGEMENT SKILLS. It really needs to change an be done the RIGHT way.

Nice staff and decent selection. They didn't carry the cigar vape juice i needed but most vape…read moreshops don't.

During a recent trip to Lake of the Ozarks, I ran out of cigars. Inquired about a cigar shop close,…read morethis business popped up. They have a decent size humidor (walk in) with a nice selection of cigars.

Stopped in here on Friday to grab a bottle of wine to take back to the motel to make the dreary,…read morerainy Friday a little more bearable. We ended up walking out of the place without any wine. We did so because the gentleman on duty turned us on to a great tasting tequila and Dude, a lemon-line flavored Vodka made by 3 Olives. Dude plus Dew (Mt Dew) is a wicked good combination, thank you good sir for the awesome recommendation. This guy should be selling cars or something, as we walked out with way more alcohol than we walked in intending to buy. If we are ever back in town, I know we will be stopping back by to stock up on something tasty and if the same guy is working, I'm sure we'll end up with more than we were looking for.

We bought some liquor and tobacco here, all was significant cheaper than any other place we've…read morebought from during our four week road-trip and we were glad we walked over here from the mule trading post. They had a lot too choose from and the guy working the counter was very friendly and gave us advice on what to buy.

These guys know how to run a business. I find a Wally's anytime I am in need of nicotine. The…read moreprices are as good as you can find anywhere and they actually care about the customer. So to my fellow nicotine enjoyers......this is the place.

Friendly and super knowledgeable couple. The attention to detail and the beauty in their store,…read moremembership lounge and humidor room shows their appreciation for the finer things. Their cigar selection is great and we found cigars we had been looking for. Customer service is A+ ...we purchased a gorgeous lighter and they definitely stand behind their products. They have membership options available if you like, which seems like a great idea for people working from their computers.

Love the attention to detail that went into the look of this store. A great cigar selection that…read morecontinues to grow, great customer service, excellent selection of accessories and they carry my favorite drink mixes (Bittermilk). Happy to see a cigar shop/lounge to pop up somewhere near FLW.

A month ago I paid cash for a $35-40 vape. I know, you get what you pay for. The first few days it…read moreworked fine, but after about 4 days of very light use, it began tasting bad so I changed the coil. The second coil lasted about half a day, so I put a third coil in. Again, it lasted maybe a day. So, within the first week, I went back to the store. I was very nice, and I asked if any other customers that reported problems with the units. I inquired about their return policy, and of course it's a manufacturers 30 day warranty and it had to be returned to the manufacturer along with the receipt. Of course, I am an idiot and tossed the receipt at some point. I thought maybe I had a bad batch of coils, so I bought two more and tried it again and the new coils each lasted less than a day. I went back in the shop and very politely asked what we could do about this since I had lost my receipt. They said their register records only went back seven days. They wouldn't give me a handwritten receipt, but said they might give me a copy of a receipt the next time someone bought one, but never called me back. Now it's definitely out of warranty. Yes, it is my fault that I bought a cheap vape and then threw away the receipt. And i want to make it clear I didn't expect the store to exchange or refund for the unit, but I thought asking for a receipt to send in with my defective unit was a pretty reasonable request to have a satisfied customer.

An employee named Bethany mocked me for calling ahead of time to see if they were open. I've been…read moreshopping at this store for more than five years. Needless to say, I will not be back.

This business and ownership is amazing. Not many vape shops like this one. The customer service is…read moreimpeccable and have helped me with everything I need. I would definitely recommend this place to anyone in need of vape products or more at a great price!

Best spot in town, hands down. Holly always make sure you know your product and you get a nice feel…read moreof welcome in there!