If you are catching a cab that is paid for by work, go for Green Cabs. They are by far the most…read moreenvironmentally friendly, with a fleet of Prius cars, as well as a tree planting scheme. Admittedly , when South Park talked about Priuses they showed them as leading to an air of smug self aggrandization, and maybe catching Green Cabs does lead to a bit of a feeling of increased importance, but it's better then getting a corporate cab or something just for the same feeling. Their website has a fare calculator which can be very useful if you want to know how to split the fare between friends, and you can also set up an account with which to do online bookings for even cheaper.

These guys know about great service. They came to our rescue on Saturday night to pick us up and…read moretake us to the Bruce Springsteen concert. We were badly let down by Co-op who just never turned up and Green Cabs was with us in 10 minutes. Awesome. Our driver was lovely and got us right to the gate.... Will definitely be using these guys for our personal and progressional use from now on.

I had booked (over a month in advance) 3 taxis (including 2 mini vans) for pick up aftern our…read moredaughter's wedding. Not one taxi turned up! Leaving 15 guests stranded late at night. When I called the 'customer service' number I was informed that they had tried to call me (on the day of the Wedding!) to say that they had not been able to find a vehicle!?! What is the point of making a booking in advance (as recommended on their website) if they don't make actual arraangements until the day! I have never experienced such poor service.

We asked reception at the Sudima Auckland Airport to book a taxi to take us to the International…read moreterminal 3.45am, Monday 27th June. Reception obtained a quote of $15 while we were present, we agreed to this. Our room number was given. The taxi arrived on time, quoted our room number and took us to the international terminal. I had the $15 ready to hand over, however, the driver insisted that the fare was $30. I told him we had a quote for $15 but he was very rude and argumentative, he insisted on phoning 'the office' who he said had no record of this quote. (He had our room number correct though). I phoned Sudima to discuss this on our return and was told that this has happened to numerous guests - they are given a quote of $15 when booking taxis for guests, only to have the driver charge more on arrival at the airport.

It took more than two hours to get from the airport to my hotel when I arrived, with a bus and a…read moretrain and a bus. All of that was around NSD25 so to find the Super Shuttle for not much more, I'm hooked. And thankfully, waiting until the day before to book didn't screw me up. The shuttle driver arrived at my hotel only about ten minutes late and I was the second-to-last passenger to board. One more stop and we were on our way to the airport with bags packed in the trailer behind. Comfortable, efficient and budget-friendly. It was great to not be stressed. A small but more than public transportation but less than an Uber. We pulled up to the terminal on time and all was well. I will absolutely use this service again. A great deal. [Review 533 of 2024 - 178 in New Zealand - 21565 overall]

I believe in mass transit while traveling wherever possible, shuttles are the next best thing…read more Super Shuttle New Zealand is a model for how companies around the world should be; this review serves for the entire company, not just using it in Auckland. On our trip we had a need for shuttle service on four occasions, each one we used this company and we thoroughly recommend it. We used it in Wellington, Auckland twice, and Queenstown. It goes like this: you can book online, on their stellar app, or over the phone. I recommend the app: it's intuitive, stable, and records all your trips in one place. Communication is spot on; you'll get texts or notifications confirming your pickup; they have GPS to track your driver, information about them, and information about other stops and riders so there's no guessing on time or schedules. Prices were fantastic, less than $20 for both of us. The shuttles themselves are modern and clean vans with comfortable seating. There's no overbooking, so plenty of space. The big thing is the trailers for luggage; so many other companies limit you due to room in a tiny trunk space, here they put it all in the trailer. The vans have free wifi as well, which can be useful in a foreign country if you need to access airport information or details about your stay. Every pick up and drop off we had was a breeze; all on time, all friendly and local. The drivers seemed to enjoy talking and all knew shortcuts to save on time and traffic. We would definitely use this company again, there's nothing cheaper, safer, and more convenient.

I am very unhappy with the pricing charged for the ride from Auckland International Airport to…read moreBishopgate Street, Birkdale. I thought I would try your company and immediately regretted my decision less than one minute after I got into the taxi. I watched in horror as the fare ticked up and up at an unbelievable rate ---- When driving at highway speed, the fare went up at the rate of $20c per second! By the time I reached my destination (36km) the fare on the meter was well over $150 NZD----over twice the rate for an Uber! I voiced my dissatisfaction to the driver and he gave me a $10 discount but even then I still have to pay $140 NZD. This is daylight robbery! I was so angry with this when I got home, I went through your website to book a taxi----the same ride was quoted on your website for $114----a lot less than what I got charged. For your reference, for the same ride, Uber quoted for $73.4 NZD---less that half of the price your company is charging! I would like to let you know that I am a very unhappy customer and I will never use your services again, and I will make sure to tell my colleagues and friends to stick to uber instead of your company. Have a good day.

Param will not meet a disabled person standing and waiting for him. He will open the car door and…read moredemand that the disabled person with a walker to come to him. Even though it is obvious I could not move. Param started calling me a cunt. Also, in a 10km zone, surprise surprise does 80km. Pathetic driver and company. Absolutely lazy and disgraceful. NTA should be told and he should lose his P license.

Doing a return bus ride a fortnight on, and re rating a notch lower…read more... Bus filthy on top deck. Instant loss of star right there Old filth. Hasn't enjoyed a proper clean in ages = careless poor management. No Power Point (plug in for devices on a 5+ hour journey) No food stops en route, Sunday closings in Palmerston North = Unfortunately unacceptable. Pilot with "she'll be right, mate" attitude failed to impress. As the trip was safely completed on schedule... Albeit lots of room for improvement = 2 star Not more. Haven't used a bus from one city to another in a very long time. Greyhound............ back in America......maybe 2008 = s c a r y on all accounts, so it was with trepidation I gathered info to make a ground transport road trip 180 miles approx. Wellington to Napier on the north island of New Zealand. As their website was cryptic, attempted to communicate through a 'chat' with a real person. Got misinformation re service charges / ticket prices from their Auckland call centre, and discovered they have no walk in office in the CAPITAL city, Wellington. 1000's of 'agents' throughout the country said the 'chat' person ? hmmm as the funny feller on LAFF In used to say....VVVVery interesting...but... They have no pricing for senior / super gold card holder / grey power as such, they do have a sliding scale depending on dates, school holidays, time of day etc etc but tuff to get a handle on it...kinda like nailing a blob o jello to a tree. I decided on their 'GOLD' service bus, advertised as: free WiFi, leather seat, again crypticly not saying it's a 1st class service but an extra 15 bucks approx, departs mid afternoon, a 5 hour 40 minute journey for the 300kms / 180 miles seemed reasonable, since we recently drove our own vehicle in just over an hour LESS (with a rest stop). Reality: pay cash to the driver* on platform 9 at Wellington train depot, no service charge just 54bucks. disgruntled*, having to issue a receipt, (apologized to him for causing him so much trouble) took a non adjustable uncomfortable coach seat at the front of the bus. WiFi works okay most of the journey. Ride is relatively smooth, state of NZ roads notwithstanding. Driver, highly skilled & knowledgeable navigates through the many villages as we stop at designated zones, picking up / dropping off as required. A man of few words, "no food / drink / don't leave rubbish on bus/ use an earpiece make no noise" message delivered personally on his P/A system. " keep my bus clean n tidy" ( it is ! ) Schedule is spot on as I monitor time from my mobile phone, departs Wellington EXACTLY at 2pm, Palmerston North EXACTLY 5 pm, arrives Napier 2 minutes early 738pm. Yelp ratings: INfinitly better than my prior bus trip in North America, in that once on board it was predictable, not smelly, rest stop at half way point in Palmerston N. was brief, functional, loos clean. Lose a star for seating comfort. Lose a star for cryptic unhelpful website / chat services. Value? compared to Air NZ who wanted the better part of 300 bucks, this ground transport @ $54 is relative, maybe a 2.55. May use Intercity Bus again, avoiding the 'upsell' and look for the elusive 'cheap fare', apparently one seat per journey is sold for $1 ? it is rumoured, then they have their various 'service charges' depending on how a booking is effected? I did mention it's 'cryptic'. The leather upholstery on a non ergonomic non adjustable frame didn't mean the seat was a good un' ( it wasn't ! & my butt hurt!) Round up to 3 stars because of the SKILLED driving ability of the otherwise non communicative pilot who spoke only to criticize me for paying cash, which "he's responsible for if he loses it" ? hmmm.

Absolutely TERRIBLE experience!…read more I booked a intercity bus from National Park to Auckland CBD. Unfortunately on the way to Hamilton, the bus broke down. The driver said there would be another bus coming from Hamilton in 1 hour. But the bus actually arrived after 3 hrs and 30 mins! The driver who was waiting with us, did not give us a heads up that there would be a major delay. And when the driver on the new bus arrived, he did not explain why he was late. Absolutely terrible experience. We waited outside for 3 hours and 30 mins!! No explanation provided by the company or the driver. See image attached on what they emailed & texted the passengers. Zero explanation. It should take no longer than 1 hr to reach us, but for some reason it actually took them more than 3 hrs and 30 mins! We reached Auckland at around 11PM (we were meant to reach there 7PM) This will definitely be my last time using this Intercity bus service. No refund or discount or explanation provided to passengers. Absolutely pathetic service.

Not knowing anyone in Auckland who was able to pick me up from the airport when I just moved up,…read morethe service offered by Airbus Express was invaluable. Pickups from right outside the airport, you can either pay at the little booth outside or cash on-board. It takes all the stress out of travel to/ and from the airport so you can kick back and relax during the journey. It goes right down central Queen street and terminates at the ferry terminal downtown, and you are able to hop on at any point. The bus also comes every 15 minutes during the week and weekdays. The awesome thing about this service is you never hit any traffic at all cause the bus commandeers the bus lanes to zip through the city. It also helps that every bs driver I have had on this service drives like a bat out of hell. The bus drivers are super knowledgable and friendly and the prices are great. Winning!

Traveled from the center of Auckland to International Airport. Very quick. The bus arrives to…read moreDomestic Airport first, international Airport next. You can buy tickets on the bus. There are discounts for children and Seniors (even if you are not residents of New Zealand).