Really helpful staff who know what they are talking about compared to Curry's, PC world etc who's…read morestaff spiel off the same stuff! A great choice of electrical appliances that you can test in store! The staff will help you install and can be relied upon for help in the future. Aurac and other small chains should be supported as they are tonnes better than the big chain electrical stores who push for the sell.

Well stocked store that reasonably laid out.with exception of those dreaded standing baskets in the…read moreaisles. You are greeted by a member of staff the moment you walk in the door, which is nice. After that they'll leave you to shop/browse, but are around if you need advie/help. Very impressed. There are always several deals going on, which is extra nice. This branch recently came out extremely well on a Mystery Shopper assessment.

Really really great stuff. Bruce Greig the founder has an excellent reputation for businesses that…read moreare incredibly innovative, meticulously run and provide phenomenal customer satisfaction. He was the first to start a handyman service called 0800handymen where the handymen went around charging almost half the price of normal plumbers and they travelled around on mopeds to help make this possible. If this new service is even a tenth as well run as that then this is a must buy. Keep it up, I am a huge fan !

Always had friendly, inexpensive, and efficient service from James. He's helped resolve a laptop…read moreissue, and supplied a pre-built PC for very reasonable cost. From observation of other customers, he's also very patient with the less computer literate ones, taking them through step-by-step what their options are for repair or replacement without using a load of jargon. Much better than most of the big-store, impersonal, services.

This branch is very good. It is a big shop so easy to get round with a buggy. Staff are always on…read morehand to help and seem to have good knowledge of the phones and they aren't to pushy to try and sell you them. They have lots of phones on display so you can look at them before you buy and see what they are like. They do some really good, competitive deals and you can choose a monthly contract or pay as you go.

I personally found their customer service was good but after sales service left alot to be desiredread more

As we were in and around Chi for the day, I popped into here re: a networking project I've been…read moreplanning. Very glad I did, as they were so helpfulseem to know what they were talking about. Been in busuiness since the Eighties so have come through quite a lot of computer advances. They can offer you very comprehensive services, upgrades, networking and even still maintain typewriters, (where they started). Well worth a look if you're in the vacinity Parking can be a bit iffy.

I went for some advice about upgrading, and what I got.. was good advice. I have no hesitation in…read morevouching for this branch. So very helpful nand didn't try to pressure me into another deal. A large, open shop that is well light and airy. Not bad.

Went to Scanstation to look at buying new computer, they had in stock laptops, desktops ans the new…read moreAll in one computers there sevice and knowledge was excellent. It was so refreshing to be able to go to a independant reseller rather than a national. well done Scanstation