These guys and gals are nothing short of amazing.. from the time that I contacted them for a…read morequote, to bringing my vehicle in , and meeting friendly and helpful staff, to getting my windshield installed in less than an hour , is nothing short of AMAZING customer service!! Pricing is great, with great options in upgrading if you choose to. If you are looking for a new windshield, I highly recommend Windshield Surgeons in Sherwood Park!!! They are the BEST!!! I will never go elsewhere and if I could, I would give 10 stars for the ultimate BEST in service!!!

Very courteous staff, efficient service and a competitive great price. I would certainly use them…read moreagain.

Replaced my alternator with a "new" faulty alternator. Promised me it had a warranty when it was…read moreinstalled and that he would swap it out himself if it didn't work. That was 6 months ago, he did not swap out the alternator, I went to another mechanic to do it, and he has been unable to fulfil the warranty so I am out $1000. He is now tryng to ghost me to avoid fulfilling the warranty.​ Edit in response to the answer: The only time you contact me is when I hassle you to respond. You have not proactively contacted me once, I feel like I'm babysitting you. It has been 6 months since the alternator was replaced, this is not a reasonable timeline to have a warranty fulfilled. If you bought a faulty part from a shady company that would not fulfill the warrant and sold it me to as a new part with full warranty that is not my fault. At this point you should be refunding me the cost and keeping the warranty whenever you get to it.

I made arrangements to have someone come out for a simple repair on my motorcycle at a mutually…read moreconvenient time. No one showed up. I contacted them and was given an excuse for the No show and set up a second appointment. Again, no show. Again I contacted them, was given another excuse and another appointment time; and again, no show. So, 3 appointments made, 3 no shows. I initiated all contacts, was given no apology and am still awaiting another callback. I question, does this outfit really even exist, or was I communicating with an AI bot?

Outstanding customer service. My windshield started leaking water after recent rainfall. Staff…read moreexamined and established it was unfortunately due to failure on materials used in the past. They replaced entire windshield at no cost. Original fitted in 2020 but they stayed true to their lifetime warranty! Got me in quick and completed job in an hour! Friendly and knowledgeable staff. A++

Great service from a company that has great integrity. They continue to be the very best glass…read morecompany in Sherwood Park and surrounding area.

Great service. Well organized when busy. There was a line the last time and the service workers…read moretook time out to come and organize the line up and be sure whoever arrived at what time went in order.

I filled out their online form and still had to repeat everything to them over the phone, after…read morewhich they ordered tires. Then I went in and they took off my tires and said, oh, these tires won't fit. Okay, I went through your system and it told me these tires would fit. Well sometimes the system is wrong. ... I spoke to you on the phone and had this form and you didn't catch it. Okay, we'll give you these tires instead at $75 off for your trouble. ... Right, but those tires cost $300 more. Waste of my time at best, bait and switch at worst.

Alberta roads. Your stomach just sinks when you hear about it. The potholes, the drivers and of…read morecourse, the year round gravel that's like onions on a burger: it's helpful but it overstays its welcome. I was the victim of a recent flying rock that gave my windshield a pimple that will always stay with it. No proactiv. No Oxy. Luckily it was just a chip and not a crack. I was ready to go to those orange tents you see at the parking lots of Canadian tire but with Anna from Frozen spreading her bitter charm those tents are no longer out. My friend had recommended me to the Windshield Surgeon. Made an appointment bright and early on Saturday morning. Came in and was greeted right away. They took a quick look at the chip and estimated about a ten minute wait. There's magazines, coffee and even microwavable popcorn too which is a welcomed treat. After ten ish minutes, keys were given back and that ugly chip is now a smaller scar. TL;DR: quick, affordable place to repair your windows from chips and cracks! Free popcorn!!!

looks like there is no place to replace my truck windshield and pay with my fleet cardread more

I've gone here for years and had a least a dozen rock chips fixed. They are always highly…read moreprofessional and the work has been flawless. Today, they squeezed me in even though they were pretty booked up. They didn't rush and did a terrific job. This is the only place I trust to do the work.

UPDATE: why don't all cars have this coating?! It's a HUGE improvement for safety. Amazing! Can't…read moresay enough great things about it. I had the opportunity to drive in heavy rain this week on Highway 2. Passing semi's always gave me pause, even in the SUV. With the coating the water ran off the windshield faster than the wipers moved. Not once did I have to speed up the wipers to see. I call that a huge improvement to driving experience when the weather is inclement. I am actually looking forward to seeing how it performs in the 4th season (which I will not mention for risk of calling the spirits of frozen things). I plan on having the rear glass and the mirrors done next if I can. A+++

Amazing service all around best glass shop i have ever been to. Front was amazing young lady was…read morevery helpful. Greeted everyone when they walked in the door. The prices were very cheap for windshield and chip repair the service provided was fast and professional. This is my go to from now on for glass repair it is also local business and I support local. Thanks very much I appreciate your glass shop. Everyone should be going here for their glass chip and repair.

Fast service and reasonable priced repairs. They had Netflix on the TV, coffee, tea and hot cocoa…read morefor customers to use, Repairs were very quick. Repair took less than 30 minutes. Call before stopping by, as they can get busy or staff might be away for lunch.

Affordable! Friendly! Quality service is not common. Had…read morethe Aquapel nano coating reapplied and it makes SUCH a difference with rain and snow I now can't live without it. Highly recommend for all vehicles. Phil replaced my rear glass last year ( small emergency with amazing same-day replacement after a garage door failed to announce itself on the parking sensor - DOH!) is still looking awesome.

On a recent trip to Calgary my Subaru picked up a rather large stone kicked up by a truck. It…read moredidn't seem to be an issue but with the spring warm/cool days a crack formed over half the windscreen. I normally went to Crystal but they aren't the most friendly. I looked up Crackmasters and saw glowing reviews. This was utterly painless - I drove up and Philip came out. He grabbed the keys and told me he'd text in a couple hours or so. It was done a bit earlier and picking up was just as painless. The service was good, the workmanship appears excellent. I hope I don't have to visit anytime soon but if I do I'll be happy to come back.

2008 Pleasure-Way camper rear door windows leaked. Took the unit to Harkul and they resealed both…read morewindows using the original glass - no problems. Bunty gave me an estimate based on photos I sent and the final cost was fair and exactly what he quoted. They were able to salvage the original windows to save me that cost and they were efficient and I was fully informed of what was done. I will go to them for window work whenever I need their professional assistance.

Excellent customer service by all! Went back twice already to have chips on my windshield repaired…read more I came 2 minutes before closing and they were still willing to accommodate me. Other places would have told me to come back another time. Deep gratitude! Lastly, they have the best price in town for chip repairs.

Got a windshield, put in a few weeks ago. And then there was a pressure crack in it. Talked to…read moreTracy at the head office which is a very nice lady. And they're replacing my windshield for me at no cost. That's how a business should run. Thank you much, and I'll use you again

Excellent service!! Fast and efficient staff!!…read moreGreat workmanship!! And fantastic value!!! Need I say more!!!! If you need a windshield,, this is the place to go!!!