VonLehman's team of experts was so helpful! They are way better than the tax service we switched…read morefrom. They fully exceeded all our expectations!

I started having VonLehman prepare my tax returns several years ago at the suggest of my financial…read moreadviser. Although somewhat expensive for an individual, I thought they were doing a good job and ensuring that I paid the taxes owed. Recently the Commonwealth of Kentucky sent me a notice that my 2011 tax return had been prepared in error and that I owed the additional tax, plus interest penalty and fee. I hand-delivered the notice to VonLehman's office in hopes that someone from VonLehman would review the matter with the State offices and assist in correcting the error. I received one follow-up phone call from VonLehman with a promise that someone from their office would look into the notice and get back to me, but no follow-up was ever done. I contacted the Kentucky Department of Revenue directly, recieved a revised biling notice and paid the tax due. VonLehman never did follow up with me to see if the matter had been resolved. Last month I recieved another notice from the Commonwealth of Kentucky stating that my 2013 return had been prepared in error. This time VonLehman did respond to me and turned the issue over to their tax specialist. The response from him was that the return had been prepared in error and that I do in fact owe the additional tax plus interest. I feel that VonLehman has, understandably, decided to focus on larger business clients and not spend any more time than necessary on individual returns. I would not recommend VonLehman as a tax preparer for individuals or for a small business unless they are managing all of your bookkeeping throughout the year.