The state farm agent I had insurance with for more than 20 years Retired a few months ago. Doug…read moreZeigler's office has handled my account and arranged insurance on a couple of vehicles since then. The office staff were all courteous, professional and pleasant to work with.

After hours calls you are always routed in the wrong direction, they screw up policies when you get…read morenew cars, happened twice in last two months, they do not work for their clients but of course take money and don't provide services thats in your package so beware, waited 7 hours for a tow after hours due to their not having enough contractors, and after hours customer service did not roll over right plan so waiting 4 days for rental car which i pay for in my plan, you have to wait until claims is ready to sign off on it, they get in no hurry, bad bad bad service

We switched our home owners insurance from State Farm over to Walker Insurance this year…read more The main reason we switched is because it saved us about $150 per year, for even better coverage. However, we were overwhelmed by the level of service that Josh brought. He answered all of our questions and really made the switching process simple. If you are shopping around, I'd give these guys a look.

Best-Walker would do well to screen its employees and agents for professionalism before hiring…read more When I called the company last week to request cancellation of services, the person who answered the phone refused to give me her full name, her contact line (just the main number) or transfer me to a superior to help me when my own agent (who came from another agency and has been wonderful for over a decade) was on vacation. After her refusal, she hung up on me. When I called back and I protested about being hung up on, she replied, "You aren't a customer here anymore, so your complaints will fall on deaf ears...I'm not afraid of you." She then hung up on me again. If I had known that switching agencies due to a nearly 50% savings in premiums (nothing personal) would result in such rude and unprofessional treatment, I would not have chosen Best-Walker in the first place.

had a fender bender in 2021and I had to do all the work. Then it came time…read more to renew and it went up substantially, which I understood it would go up. Nick never contacted me, I had to call him and ask why so much. Now it's 2023 renewal and yet again to is going up. Not waiting on Nick to call, because it seems he doesn't want my business. I will go to someone who does. Stay away from this company. They send you lots of emails but never services your account.

I absolutely love Cincinnatus Insurance, Nick Thalhammer has been my agent for several years and…read morealways finds what's best for my family! He is very professional, courteous and efficient, I wouldn't go anywhere else! Thank you for all you do!

I am extremely happy with the insurance services offered at State Farm. The staff at Virgil…read moreLovitt's office was very helpful today. Jamie was very prompt and responsive with my request for the information I needed. I highly recommend Virgil Lovitt for all your insurance needs.

Virgil Lovitt has been our insurance agent for many years. Virgil and his staff are personable,…read moreprofessional, knowledgeable, and have taken care of the Clark's insurance needs over this time. The best testament I could possibly give is that my entire family (children and brothers) have Virgil as their insurance agent. Simply put- Lovitt Insurance Agency "THE VERY BEST". Tom Clark

I don't post reviews very often, but absolutely need to shout from the mountain tops about the…read moreravingly positive experience I recently had with Stephanie Jackson of the Edwin O. Young III State Farm Insurance office. I had a complex need for setting up a new policy based on a nuanced situation with my mother, who's in declining health. Stephanie went above and beyond - not only did she help me track down key info and design a new policy and account that worked for our unique needs, but she also shared some invaluable guidance that made a broader, stressful situation much easier to begin to navigate. And on top of that, she checked in and followed up, which felt incredibly supportive during a very tenous time. Net - Stephanie is a superhero who made what could have been a complicated - or even impossible - process feel much smoother and more manageable. Thank you, Stephanie! Highly recommend Stephanie and the Edwin O. Young III State Farm Insurance team!

Arrived here from out of state and needed car insurance in a hurry. Really appreciate Jenny helping…read moreus out over the phone and setting us up and providing some useful tips and recommendations. It was quick and smooth. Thank you!

Quick response and turn around time to get my money after I was in a major accident. Super easy…read moreprocess, didn't have to do much too which was nice

Gregory S Young Attorneys stuck with it until we ultimately succeeded. My claim wasn't huge but…read moreChris Byers treated it like that. If you are the victim of any accident or in legal problems, let Chris know - he will take good care of you!

Crawford insurance is a full service agency with many years of experience. We have our homeowners…read morepolicy with this agency, and will move our auto policy once we register our vehicles in Kentucky. My experience with the agency is limited to when I signed the necessary paperwork, but I found the employees professional and efficient. It's a family owned agency with a strong reputation. It's in an attractive building on Fairfield Ave. not far from the new Urban Active. Plenty of parking in their private lot.

We have been with State Farm for over 30 years and very happy with the services they provide…read more They provide the knowledge and care for our family and we feel very confident with our future planning knowing State Farm is by our side.

Excellent customer service! Very knowledgeable agent and…read morestaff. Offers a variety of insurance and package bundles for savings. You are not just a number with the Pierce Brown agency - they take the time to get to know you and your needs. Highly recommend!