Top-notch-first-class-awesomeness! Son became certified with…read morethese folks & we've done 2 charter dives with them. It's been 16 years for me & they really put me at ease getting back into the water. Amazing (REALLY AMAZING) staff, dive masters, boat captains....all of it is just great. Safety is their paramount mission, they are thorough, and extremely attentive to customers. The shop & boats are clean and equipment is clean/well maintained. A few of our favs: Peyton Whisnant & Michael P "MP" dive masters - Summer is amazing too (watched her work with a group on one of our charters). All the boat captains are just fab - please please tip these folks on your next charter! As a side note; we had to wait 15 min for our ride at the end of a charter & these folks SCOUR & clean the boats after each charter. I watched them work and was amazed (we don't always see the extra work before & after we show up-dive-& leave)! Additionally, I had some small issues in the water on one charter & Mike (boat captain) was SERIOUSLY awesome!!! Charter tips: 1) they have bottled water onboard, so don't lug your own unless you're picky 2) beginners or even 'beg-novice' - ASK FOR A FIVE MASTER on your charter, it's not too much to have that extra security/safety & overall guidance. I've been SO grateful I did it these past few dives & until I feel like I'm 'really' comfortable (5+ dives under the belt) I'll keep adding the dive master!!! 3) Liberty & Stone Tug are great for beginners - Liberty due to depth & Stone Tug for visibility....Liberty usually has less visibility near the surface but is a shorter boat ride! Per Dive Instr., Stone Tug & Hyde he said were the most 'relaxing' (best visibility, easy decent/ascent, great wrecks, average depth/not too deep for beginners. 4) bring a washcloth you can toss, great to wipe your face with between/after dives 5) I loved having my small waterproof bag with a towel & my valuables inside. Really worth it to get one of these & a small one will fit under the bench with your gear.

Bewareeeee!!!!! Such…read morea gross and shady dive shop! My husband and I have spent thousands at this shop - recertification and AOW course, dive charters and buying regulators here. We will never be going back. First off, the AOW course was a joke. Padi might want to look into them because they did not take the course seriously. I used to work at a dive shop and was a TA for our OW course at my college and both put so much more work into teaching you than this place, they are just there to collect your money. But the shadiness is also them just trying to get every dollar out of you, doesn't matter if you are a returning customer. I called 7 days in advance to cancel a charter - we didn't want to cancel but I had just gotten a cancer diagnosis from our vet and our dog had to be scheduled for an operation which meant we needed to be home and watching her post-op. When I signed up for the charter it said $195 and that was the agreed upon price. They proceeded to charge my credit card after the charter .... $210! They said I called 3 days too late. We warned our friends after we called the shop and told us they charged an extra fuel charge (which was not told to us or emailed to us even though we'd booked in advance with a different price) and they tried to cancel too but was told they'd be charged as well. It doesn't matter if you are a returning customer. They will screw you over to make a buck. My friends and I have already found a new boat and will not be returning to this shop.... They're overpriced anyways. We only bought our regulators there because we wanted to support local even though that meant spend hundreds more than we could get online!!!

This review is based purely on customer service and not on a dive experience…read more Hubby booked a dive trip for 2 and unfortunately we had to cancel. We gave almost 2 weeks notice of cancellation and they said that they already charged our credit card $50 per person and that due to our cancellation, they would give us the $100 in store credit. Are you kidding me? Hubbie called them back and they had to call us back after talking to an owner. We finally received our refund after the owner approved it. By the way, this is their posted cancellation policy: "Cancellations less than 4 days before a single day trip are subject to the full charge if your spot can not be filled" Hopefully their clients will write some reviews of their dive experiences and drown this 2 star review in a sea of 5 star reviews!

I had several experiences with Scuba Now before I decided to offer a review on them. While visiting…read moreWilmington I decided to look into dives in the area and called a few local shops. Overall everyone was very friendly but the folks at Scuba Now took a little extra time to educate me on the dives in the area that would be of interest to me and the current conditions so I knew the best day to go. This was really cool for someone who doesn't know the area and that little bit of extra service is why I chose to go with them. I went on two drive trips and both went great, the folks at the shop were friendly and helpful to the out of towner with virtually no gear. The crew on the boat (Ron, Pat & Dave) were awesome. Offered tons of info on the area operated a fun and friendly boat while still making sure we were safe. I've gone to a lot of places I didn't know and booked dives. It can be challenging to know who to trust for the best sites and conditions and who needs to fill a boat for the day. A+ experience thanks everyone.

Very disappointed all around. When my daughter was 8 months I purchased 6 lessons for her. After…read moretwo of which she cries the entire lesson i decided we would call it quits and explained to him I didn't want her to get a bad feel for the water and we would just give up for now. Never even asked for a refund for the 4 other classes. Fast forward now my daughter is 3 1/2 and I have a 2 years old. Purchased 6 lessons for each for about $1200. When I asked about bringing their puddle jumpers he confidently said no you can throw them away as if they would never need them again after 6 lessons. That's a joke. The one instruction seems bored to tears and annoyed when my toddlers didn't follow exact Instructions and even said she couldn't wait to leave so she could go get drunk. Yesterday's lesson she had a face full of make up on and was annoyed her eye liner was running! Also the male instructor who I will say was incredibly sweet with my 2 year old was constantly being corrected by the other instructor as if he wasn't trained properly. Today was the last lesson and god forbid dad forgot a swim diaper for my toddler. He went to two stores and couldn't find any so she had to miss the lesson. The instructor said bc she peed through her diaper outside the pool the day before she had to have one on... swim diapers don't trap pee! So we lost an entire lesson bc of a swim diaper. The owner stated he had to pay the instructor so tough luck pretty much.. well if that's the case then that instructor should have stayed and helped with my older daughter instead she left! So now I've paid for a total of 5 classes I didn't use! Pretty poor way to do business in my opinion! And my older daughter who finished all 6 lessons certainly still needs her puddle jumper! Waist of alot of money!

The helper girls did a great job but the owner tramautized my son who by flipping him on a surf…read moreboard into the water with no warning multiple times during two lessons. We went from an eager learner to a child who is fearful of the water 2 years later and recalls those days.