They lack commitment to their tenants and have more of a focus on appearances rather than the people who actively paying their bills at this complex. Low quality everything, they use one employee as their only crutch for a good experience. After a month or two, you will become frustrated with what they consider acceptable business practices, I do not recommend this place whatsoever. Also I have not had Wi-Fi for 4 days straight but will most likely still be paying full price for things I have no access to!! read more

Amazing community and great staff !Customer Service is valued. Keep up the good work.

This is the worst place to live. They do not honor their contract. Noise ordinance and under age drinking they don't seem to care about it. They know it is happening and they look away. The Edge can not handle any complaints. They do not have your college students' best interest or safety at heart. Their customer service is useless. Look to live somewhere else. It has bad reviews for a reason. read more

This place is horrible. Internet is that worse. Payment system makes absolutely no sense and they will take forever to fix stuff. I would never ever recommend this place to anyone. read more

Kept charging me late fees for no reason, was very dirty when I moved in, nothing was clean. Horrible WiFi kept missing quizzes due to the shaky connection. Loved the views and place, but very disappointing. read more

I lived at the edge during my senior year and planned to stay after graduation because I enjoyed the location, complex, and amenities. However, I quickly learned..you get what you pay for. The staff was not helpful when concerns arose and basically told you there's nothing they can do to help you. As a graduate, I was placed with random roommates who were three years younger than me. They don't consider how they place roommates and seem to just place randomly in hopes to "fill up". I feel as if some professional development is needed among staff, including how to deal with people. They were very rude to both myself, the resident, and my co-signer and constantly referred to their "policies" for every issue that arose so it didn't seem to be their fault. The living space is also very small for three people to comfortably live in. read more

Yoo, the edge is cozy and convenient in almost every aspect from price to appliances. any work orders I've had to deal with get some pretty much ASAP and the dudes are always pretty nice and quick with their work. I think it's great for student living, beyond being a student perhaps not?? But the wifi is totally horrible.... since it is student living and wifi is included in the lease there's really no reason why its still an issue. hoping it is resolved soon!!! (Please)... otherwise, I love it here. read more

The edge at Kutztown does nothing to help when there is a problem. Our washer has been leaking and we have been putting reports and they come and say nothing is wrong. As soon as we moved in we already had over 5 problems and have more and more. Would not recommend living here if you don't want to deal with problems everyday. Also another problem the washer is filled with black stains and has ruined all of my clothing and they told me they can't do anything about it. They also make a huge mess in the apartment every time they come to "fix" a problem and leave it for us to clean. I pay way to much for all of this to happen. read more

This place is nice, but expensive. Takes forever to get things fixed and they are horrible about working with students for payment. Your dealing with college students and your gonna say your not waiting for refund checks to come in? Other than that it's an awesome place to live. read more

The Edge was surprisingly nice after the reviews I read about it being a rip off and everything else. The rent was cheap when you consider everything that is included. I paid $695 a month, that included Water, sewer, trash, electric, cable, and internet. They also had pretty cool events with free food and prizes. Management was kind of slow, but all issues I had were resolved in a timely manner. Any maintenance issues I had there were usually taken care of within 24 hours of me putting in a request; which was much better than the two to three weeks it took to get anything fixed on Main Street. The only complaint I really had was with slow internet. read more

It is very unfortunate for me to have to give the location that I called "home" for three years such an awful rating. Many memories were made at my apartment with The Edge, however they take advantage of college students to their maximum ability. First of all if it has not already been noticed, residents are most definitely over charged to live in The Edge. Everything done in these apartments is done so that it is cheaper for them so they can cut corners with the expenses (for example the quality of all of the items used to furnish the apartment, carpets, etc). As if I did not pay enough money to them over the three years I spent there, they took my security deposit and charged me almost $200 in fees for unreasonable reasons. Upon trying to get in contact with the staff they do not respond to calls or are always in a "meeting." The bottom line is that they should not be charging residents for the upkeep that should be done regularly upon someone moving out, and that is exactly their way of making money off of college students which I find quite distasteful on their part. read more