They must be allergic to their phones because no one ever picks them up. You need to go in person…read moreto get anything taken care of.

I will say that this tag office has one very disrespectful employee. I wish I knew her name. I had…read moreseveral questions and I was told that she was no longer going to answer my calls because it was my forth call all day long. I was only calling to make sure I had the money and paperwork I needed before I came to the building. The first phone call I had she was very rude wouldnt let me finish my sentence and kept telling me "that's not what I said". If your looking for great service I suggest another location. I will also mention that this isn't the only bad experience I've had. It is a common occurance if one specific person answers the phone or you get in her line you will not be happy.

Sierra was so polite - even funny. I had moved from out of state but the process still took less…read morethan 10 minutes (after waiting about 15 minutes). I definitely would recommend this site.

Sierra took such good care of my mom and me yesterday. She handled everything with kindness and…read moreprofessionalism. Thank you!!

The process is a bit faster since they started taking credit cards. There is still a small wait but…read morenothing like you experience in a larger city. They don't take AMEX or Discover.

In the Fall of 2021, I purchased a new Vespa Primavera 50 scooter. Somehow, it was initially…read moreregistered as a motorcycle. It is not a motorcycle, and the designation creates a whole new level of complications, when all I have ever wanted to do is ride the scooter around the neighborhood, and enjoy being out in the fresh air. I have just successfully concluded the effort to re-register the scooter as a moped, which it very obviously is. It has a 49cc gasoline engine, has no external shifter device, and has a top speed under 30mph. The office personnel in the Waynesville license plate agency office have been most helpful in this effort, which involved an inspection by an agency inspector, and re-registering the scooter as a moped. The effort has been successful, thanks to the endeavor of all of the state agency personnel involved, and I wish to thank each of them for helping to straighten this situation out, and get the scooter registered as the moped it properly is. Great team effort, nice people to deal with and a successful conclusion. Win, win, win!

Date of Visit: mid-August, Wed., 3:15 pm…read more Wait: About 20 minutes Location: In the same plaza as Sycamore Cycles and Pisgah Fish Camp, set away from the road. You would never know it is there. Parking: If Fish Camp fills up they will eat up the spaces. TIP: Bring $5 CASH for the mandatory notary fee, for what - not sure. They do not accept anything other than cash for this service. NOTE: You DO NOT have to get your car inspection during your first year in the state. The following year you must have it inspected by a mechanic and will receive documentation to keep in your car. The shop we used did not tell us this. Inspection fee $9. Location: It's tight and dark in here with two employees working. There are about eight seats. It is dead silent in there. Hint* You have a set fee for your truck (and car) starting with its weight. As you increase the pulling capacity, so does your bill. I watched one man guess a max hauling weight for his truck and his fees (Highway Use) came to almost $950. The next guy dropped his weight to as low as possible and said he was only hauling wood for the winter... Final cost for new license plate and registration of older vehicle: $204 Choice of license plates: First in Flight, First in Freedom, In God We Trust You will receive your registration at the time of the visit. The title takes about two weeks to arrive.

This DMV may well be North Carolina's best kept secret. No other DMV comes close for cosiness or…read morecustomer service. 10/10 would visit again and buy those nice ladies coffee!

The people at the counter are extremely rude, inexcusably unhelpful, and a perfect example of the…read moreinefficient, wasteful, abuse of taxpayer money to keep these outdated and unhelpful government agencies running and their sad sad employees that don't know how to do anything but be nasty to people on the taxpayers' payroll. They sent me to a DMV 30 minutes away bc apparently the one in Asheville cannot function properly and the one 30 minutes away is even worse. I'm sure they do that on purpose because the people working here are so bitter towards everyone that walks in.

These folks work fast and process is efficient. as long as you have your stuff together, you move…read morequickly. Recommend getting started early for efficiency.

Well I went into the office to pay taxes on a 25 year old boat I purchased. I brought all the…read morepaperwork given to me after completing payment. The cost was about $500. The clerk employee asked me if my address was correct as listed. I said no that's a mistake. I gave her the correct address for the seller. She never asked for mine although I have my ID out. I assume she got it off-line. When I got done and got home I realized that she put the same address both for the seller and the buyer. I called immediately and informed her she said she would not be back later that week. But Justice top in and they would correct it. The next person I got at the clerks office seemed to be upset at me for causing her to figure it out. She ended up going to her supervisor and asking a bunch of questions as she did not know how to proceed. Anyway, long story short I felt like for the money, I'm spending on the taxes on the boat. I should've gotten better service. And of course they would probably advise me that the the paper work was flawed it's my fault. But, I'm the buyer. I did not prepare the Paperwork.

We have been to the Jefferson County Clerks office on three separate occasions for vehicle…read moreregistrations. Coming from another state with an abysmal vehicle registration process, we were pleasantly surprised with how quick and easy the process was here. The staff are all very friendly and professional and are willing to go the extra mile to explain what the costs and fees are for. All of our transactions were completed in a matter of minutes. Great experience!

I had a great experience with the DMV today. It was fast, not super busy and the staff were kind…read moreand accommodating. Blake is the best! Thank you!

On July 21, 2026, at around 4:00 PM, the employee working at the front desk was extremely…read moreunprofessional and unhelpful. She provided no information at all and simply told me to stand and wait while continuing to help other people who arrived after me. After waiting for several minutes, I politely asked what I was waiting for and what the next step was. Instead of explaining the process, she became angry, started raising her voice, waving her hands, and speaking to me in a very rude and disrespectful manner. She repeatedly told me to "just wait" without giving any explanation. I had already waited my turn and was simply trying to get the information I came for. Employees who cannot communicate professionally or treat customers with basic respect should not be working in public-facing positions. This was one of the worst customer service experiences I have had at a government office.

The employees were SO kind and helpful even when I was very confused. It moved smoothly and quickly…read morefor a DMV as well. Wonderful.

AWFUL AWFUL AWFULLY Horrific and unprofessional. Any time you come to an establishment where is the…read morethey do not make it easier for you to consider doing your business again there do not go back.