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    Dollar General

    1.0 (1 review)
    Closed 8:00 am - 9:00 pm

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    9 days ago

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    Dollar Tree - Outside looking in

    Dollar Tree

    2.5(4 reviews)
    56.8 mi
    $

    The following information may be graphic, but necessary to communicate the utmost dishonor and lack…read moreof compassion I experienced today, July 14, 2023 at around 11:30am at this Dollar Tree. My husband and I just found out we had a silent miscarriage. We needed some supplies to prepare for our baby to pass through me when the time was ready so we went to this particular Dollar Tree. I had my 2-year-old with me who is currently potty training and he announced he needed to "poo poo." At the same time, I felt some bloody tissue pass through me, so we were both in need of a bathroom as soon as possible. I walked up to the checkout counter and explained our situation, but she responded with, "You'd have to ask our manager since we don't have a customer bathroom. She might be in the office over there." I knocked on the office door and explained my situation to her as well. Her response was a loud, "No, no, no, no customers are allowed." So I asked what I'm suppose to do if my son accidentally poops in their store and for my situation. She very quickly said, "Then I'll call the cops! If you do this on the floor I'll call the cops!" I think she saw that I was taken aback from her threat so she changed course and said, "The toilet's broken." At this point I probably should've just left, but I was so confused and wanted answers so I asked, "Then where do you and your employees go? Please I can do it in a bag if I have to. We just need somewhere private." She kept saying something like, "You can only pee in there, it won't flush anything else. It won't flush yours. You can go to Walmart. Just go to Walmart!" I left after that and was able to do and get what I needed to get through the rest of the day. There were many witnesses of this incident who I'm sure heard the whole conversation since the manager's office is right next to the cashier and checkout lines. My review here is not necessarily for the products or how the store is run, but for the utter lack of human kindness in a time that I specifically needed help. And the person who had the authority to open a bathroom door, not only actively refused and declined to help, but threatened to call the police on us. Perhaps I was being too entitled to ask to use a bathroom that was for employees only and hoping they'd make an exception for our specific case, or my questioning of her came off as disrespecting her authority so she came back strong and very defensively. In the end, we were able to make it to Walmart with minimal consequences for my son and for me. We'll never be coming back to this Dollar Tree again so long as that manager works there.

    Well stocked, organized, friendly staff no long lines (at least for my visits) = me being happy. I…read moremean you can't ask for more from Dollar Tree!

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    Dollar General - grocery - Updated June 2026

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