Our experience working with Flowers Flooring was excellent. My husband and I purchased our home…read morethree years ago. The previous owners had renovated/upgraded the entire house....except the kitchen. They chose a cheap peel-n-stick flooring that looked okay for maybe the first week we lived here. After that it started to pop up and simply looked dirty (even after being scrubbed). It took us three years, but we finally "bit the bullet" and started researching local flooring companies. The first quotes we received from competitors were absurdly high. We decided to give the Flowers Flooring folks a call and it was the best decision we could have made! We felt comfortable with them through the entire process. We called to set up our in-home consultation and have them an idea of what we were looking for. Andrew came out to measure our space, show us some samples, and discuss the general process with us. We liked the samples, but we thought it would be best to check out the showroom in case there was a tile we liked better. I'm glad we did! Catie was fantastic and showed us a variety of options based on our preferences and preferred price range. We actually went with one of the tiles SHE chose and not one that Andrew brought or that we had originally chose. She has a great eye! From there Catie provided us with an estimate based on our chosen tile and the measurements Andrew had taken. We paid our deposit and then in steps Renee. Renee is the master of schedules :) She coordinates a date and time that worked for us, answered any follow up questions we had, and was our general point of contact until the project was completed. The install team of Valentin, his brother, and another fellow also exceeded our expectations. They were able to move us up a day on their schedule, they showed up ON TIME, worked efficiently, and left our kitchen completely spotless. Seriously....I can't emphasize how much we enjoyed watching them work. They were so meticulous we couldn't help but peek in every now and then just out of curiosity. They're like a well-oiled machine. I told Valentin multiple times that we WILL be requesting him and the guys to be the team to install our backsplash once we pick out a tile. Looks like another trip to the showroom is in order! Thank you Flowers Flooring! We're obsessed with our new floor! -The McFalls Family I've attached a photo of the finished product! Side note....no, the kitchen isn't complete. The floors were step 1 in the kitchen renovation project :)

Avoid this business like the plague!!!! You won't believe how much of a nightmare my experience has…read morebeen with them. So it starts back in May 2023. We put a deposit of $18,500 down to have Flowers Flooring install our laminate floors. After one month of delays, I gave them the benefit of the doubt, perhaps business is good and they're schedule is full. So I didn't complain. I stayed patient. But then, one more month passed, and so I reached out and began expressing my frustration with how long it has taken. They reassured me and promised the job would get done. But then, after a couple of more weeks of silence, we ended up hiring another company to do the job. Flowers Flooring said they would issue a full refund and that it would take up to 30 days to process. After about 40 days, I reached out to them asking what the status of the refund was. After all, $18,500 is a lot of money. But, after 2-3 days, we didn't get any response from Flowers. We even tried reaching out directly to the owner, and can you guess what happened? That's right, nothing. Radio silence. And so after 3 months of delays, 48 days of silence after requesting a refund, and a lot of frustration, we decided to escalate matters and reach out to our credit card company to file a dispute. Our credit card company gave us a provisional credit of $18,500 and is looking into the matter as we speak. Folks, I know there are a lot of you out there who are owed money from this criminal company. If you paid with a credit card, you are legally protected by the Fair Credit Billing Act of 1974. Open a case and get your money back! Even if you didn't pay with a credit card, contact your bank and open a dispute! We work too hard for our money to have dishonest people steal from us.