Completely unprofessional! Requested to have someone and their car removed from our policy and…read more month later it still hasn't been done. Ricky lied and said we had to call customer care and they called the office and told them they were wrong!!! Ricky also told me T Rankin would call us and as usual he never did! Multiple calls and requests have to be made to get anything done! We even have a court order for it to be done and it's not done!!! DO NOT DO BUSINESS WITH THIS AGENT!!!!

From the owner: The mission of the T Rankin office is to provide Pittsburgh, PA and surrounding Allegheny County…read morewith reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to stay covered.

Terrible. NEGLIGENT. We had been clients of this agency when it had a prior owner and came back…read morethinking the standard of service would be maintained when it changed hand to Brandon Greene. First of all, when we transferred our homeowners insurance back to State Farm, Brandon failed to make sure that we had the same coverage as our previous plan with a different agency. As a result, we were unaware that we didn't have a jewelry rider-and the worst case scenario happened: I lost my wedding ring and came to realize I didn't have it insured. Which was devastating. The SECOND problem occurred today when I found out that after the purchase of our new house this summer, Brandon Greene failed to remove our old house from the plan and thus we have been paying for insurance on a HOUSE WE NO LONGER OWN for almost 5 months. This agency is the most irresponsible service I have ever encountered. Needless to say, we have switched companies.

Brandon Greene is amazing! I have worked with several different State Farm agents and he is by far…read morethe best. Prior to getting his own agency, Brandon was my preferred contact at my form agent's office. I could always count on him to answer my questions and get back to me in a timely fashion. When he began his own agency, I definitely noticed his absence. I struggled to get return calls and emails when I needed assistance. Even though he wasn't my agent, Brandon was available as a resource and gave me the help that I needed. When the opportunity presented itself for me to change agents, I jumped on it. Brandon is not only easily accessible, via email, phone, or text, but he is also very knowledgeable about the industry. In the rare event that he doesn't have the answer to my question, he always gets back to me within a few days. When I was involved in a minor accident and had to file a claim, Brandon reached out to make sure I was okay. He assisted me in reviewing my policy and made recommendations regarding my coverage. I'd recommend Brandon to anyone looking for a great and caring agent. He's the best!

The agents in this office are very friendly and helpful when looking for insurance. They quoted ten…read moredifferent companies and got a price and protection needed.

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Pittsburgh, Pennsylvania. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Pittsburgh, Pennsylvania, we also have low-cost renters insurance, business insurance and more in Pittsburgh. For the cheapest car insurance, call your Acceptance Insurance.