Love this dog shop. The employees are incredibly friendly and attentive. Each visit I'm greeted and…read morehelped by multiple employees. My dogs love visiting to pick out new toys and treats. They don't love bath time at the self-serve dog wash stations, but don't seem to mind the nail clippings. I, on the other hand, appreciate the convenience of the elevated dog wash stations with the portable dryer. If preferred there is also a separate room available to dry your dog. With multiple stations and employees, we have always been able to walk in for a dog wash and nail trim. On busier days we have been added to a waitlist. The list moved quickly so it really only took and extra 5-10 min. We used that time to peruse the shelves, which we wanted to do anyway. Most of the items and services are reasonably priced for a specialty dog shop. Only thing I don't like is price difference between the nail trim and grinds. They seem to take roughly equal effort and time and other places charge the same price for either service. The website needs updating since I believe nail trims cost $15 and the nail grind is $25. The website lists $10. If I'm remembering correctly. The employees are all enthusiastic and helpful. They go out of their way to ensure you are assisted and offer to recommend products as needed to match your dog's preference. They will even assist with fitting your dog with a harness. We have visited numerous times for toys, treats, supplies, baths, and nail care. I appreciate their rewards program that offers complimentary treats and services. I recommend this dog shop to others and look forward to returning!

This place is something to bark about! Bow WOW!! I had been told it was a self serve Dog Washing…read morebusiness (which it is) but it is sooooo much more! This is the boogie boutique for your barking babies!! So many products I was looking for hours. We took 2 small dogs to get their claws filed down, and not a yipe was heard. Even my overly dramatic teacup chihuahua didn't cry. My roommate's papillon decided the bakery offerings were too good to pass by! She decided to go the self serve route while the human's talked! Snagging one on a lower shelf before she got busted by the cashier! Highly recommend this canine boutique!

I had no clue we could get someone to clean the dog poop. I value the owners openness about…read moreservices. The level of professionalism was welcomed. The one time clean-up was needed and if I wasn't relocating I would use the service more frequently.

I needed a fast cleanup and figured let me see what this business is about. I contacted her…read morebusiness and she was very responsive and the rates affordable. I appreciate the transparency of her rates.

I started coming here to groom my dogs when I moved to Smithfield in 2016. For about 2 years they…read moregroomed my 3, very different dogs for a very reasonable price. The dogs always seemed well cared for and as calm as you could expect going for a grooming. My family and I moved out of state for a few years and returned in 2023- even though we no longer drive in Smithfield, we drive about 30 mins to bring our 4 dogs (2 are the same. 2 different). In the last 2 weeks, I have had my 13yr old Jack Russell get shaved ($60) and my 2.5yr old Husky mix get a de-shed and "butt fluff" clean up ($100). Both doggos looked and smelled great, and my husky was so comfy it was hard for them to get her to leave lol! I think pricing is great (they haven't even changed pricing on my Jack Russell since 2016)! But more importantly, they seem genuinely kind and caring to the dogs they care for.

I love Paws N Claws, I've been bringing my girl here for almost 2 years. EVERY SINGLE member of the…read morestaff is friendly, professional, and you can tell they genuinely love what they do. I couldn't recommend Paws N Claws more!

I recently took my dog today April 17th for grooming. Her appointment was at 9 AM, and I didn't…read morepick her up until 2 PM, which felt excessively long. This was my second visit. The first time, my dog had a full coat of hair, so I expected it to take longer, and surprisingly they called me about 4 hours later. However, this second time, it was just a bath and a little touch-up, so I didn't expect such a long wait. As a service provider myself, I know how important communication is. Unfortunately, the person I spoke with on the phone was quite rude, which was disappointing. However, when I arrived, the groomer, kaitlin I believe was much nicer and more professional. I was told that puppies were prioritized, which made me feel like my dog's grooming wasn't as important, even though I'm paying for the service as well. Towards the end, I overheard a comment that it doesn't take 3 to 2 hours, which was frustrating since I'm not new to this. Because of how I was treated, I might not be returning. I had finally started again on grooming her prior to me doing it myself . It's unfortunate since I was recommended to this place and live 3 minutes away. I hope this feedback is taken into consideration.

Great service!! Our little pup loves them all!! She actually looks forward to getting groomed and…read moreloving on everyone!! Highly recommended!! You wouldn't be disappointed!

Couldn't recommend enough and my boy is in the middle of his first grooming with Leslie as I type…read more Very sweet, knowledgeable and accommodating. We have found our forever groomer. Will update with pic when she is finished! 100% recommend

The staff (Particulary Jody) is amazing! Very responsive to inquiries and quite friendly…read more My dogs love attending doggy day care at Bone Voyage. They get excited, their tails wagging, and vocal as we pull into the parking lot. I highly recommend Bone Voyage whether you're seeking a doggy daycare visit or overnight accommodations. Great service all around.

At $35 tops a day for boarding, I feel like it's a pretty good deal. They utterly fail at…read morecommunication though. When setting up boarding, I followed online steps to generate an estimate only to be told by automation that they didn't give estimates. Prepare for things like that to just happen. Good luck getting them to answer the phone. I tried putting my dog in daycare for a couple days so she could feel the place out before her stay and I kept getting brick-walled. They never, within 45 days, had an opening. I was told they were getting such a demand that they have to turn away regulars. When you set up a profile, you fill in important info about this and that. It's mostly easy. I did so, preparing for a getaway about a month and a half later. My puppy Angel wasn't spayed at the time. By the check-in date, she was spayed. I took her to the facility, signed her up, provided a bag of food I bought, and went on my trip. The website says they'll send you pics of your dog in activity. Two days into my vacation, no pics. I called, no answer, so I left a message. I was eventually texted back with them saying I hadn't signed up for it. Okay, my fault. Keep in mind, you have to sign up for this. Then I found out she wasn't playing with the other dogs because they had assumed she wasn't spayed. Again, I had no idea about this, but you have to take it upon yourself to update ALL information in the profile, as the staff operate off that. So...after finally getting someone on the phone, I had the profile updated and Angel was clear to play with other dogs. The pics they sent me were 4 blurry, hastily taken photos of Angel and another dog in the lobby. Nothing of her taking action in the play area or anything. And no photos of her playing the next day. While the woman who contacted me was great and literally went above and beyond in trying to please, the results weren't satisfactory. It's a good place - don't get me wrong. But they tell you almost nothing, the website features seem neglected, the pics weren't good and communication is tough to come by. A.

Wow! What a game changer. I can use my kitchen again without Tiberius jumping up to get at…read morewhatever I have on the counters. We are a month in now on setting up the transmitters on either side of the kitchen island, and he learned Day 1 to avoid those entry points. I could not be happier to have discovered DogWatch!! Travis came out to my home, met our dog, and discussed our needs to come up with the perfect plan for us. He did not try to up-sell us, just gave his honest, experienced opinion. We appreciate that so much and will be recommending this service (and have already started) to everyone we know with a dog. So happy!

Have been a DogWatch customer since 2002. Always been happy with the system and the service. Have…read morealso bought products from the office location in Garner. Had a break in the wire today as a result of Aeration and Seeding. When I called for service, they said the first they could come out was Sept 21st! This seems to be an inordinately long time for a break in the system. Disappointed in the service offered for this problem today.

This company has set me up with 2 different dog walkers, both of whom have been fantastic (the…read morefirst woman had left the company due to other priorities). It was nice that when my original dog walker left, I was hooked up quickly with another woman who came by to meet my dog and has been my go-to dogsitter ever since. The dog walker I've been working with most recently, Darlene, is the best. I feel totally comfortable leaving town and knowing she will be taking care of my dog, Stella. She emails and leaves notes to let me know how Stella did while I was away, and has been available to help me out every time I've needed to go out of town, or needed a last minute dogwalk.

I have worked with this group for the last few months and can't say enough great things about them!…read more Our pet sitter is Jim and both of my animals love him. He writes notes after every visit letting us know all of the events that happened. He is so sweet! He also confirms with an email that he will be coming to the appointment so we know ahead of time we have nothing to worry about. The group is conscientious and very nice to work with. I travel a lot for work so it is very comforting to know that our animals are being well taken care of. I put full trust in them and they have never let me down. I am grateful to have found them!