We had two external wooden sliding doors replaced with aluminium sliding doors from Doors Plus Castle Hill. A very simple job but they still got it wrong. The installer measured the door short, so they nailed two ugly pieces of timber together and plonked the door on top of it. We now have a 200mm step to get out of the back door, which everyone trips on. Including the installer who came back after we complained to tell us there was no problem with the door... Hilarious moment!
The Manager then completed a site visit. His solution was to pull the new door out and re use the same door, but pack the top of the door this time, not the bottom. Pretty ugly solution, with the big catch being the job had to be done by the same installer who can't measure, build or clean up after himself, as this is the only installer.
So I bought two ramp mats for the back doors from Bunnings and we still have our ugly and dangerous back doors. read more