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    DORA'S NURSERY

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    DORA'S NURSERY Photos

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    2 months ago

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    2 years ago

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    Natives of Texas

    Natives of Texas

    2.0(1 review)
    34.8 mi
    Curbside pickup during COVID-19
    Delivery during COVID-19

    I want to preface this saying I MAY update the review at some point if I go back for a third time,…read morebut for now here are how my first two experiences went: First visit - I did purchase three plants that were well cared for, but the overall experience was NOT GOOD. I went the day after learning this place carries Texas Madrones and was eventually met by a man (David) who was too busy yelling questions to Pablo (plant expert) and playing unusual snippets of songs as loudly as possible while also fielding calls from the occasional customer. During his phone conversations I heard him clearly take time to listen to the customer on the phone (he did not even register what I was talking about when I asked him questions, nor did he pay any attention to me, the only one in the nursery) and he continued to "look through me" all the way until I checked out with my three plants having learned that their madrones may or may not become available in October or November each year. I told my wife about the dismal experience, she said maybe it was a one off AND understood that a lot of large property owners do not really pay much attention to those who look like me, darker skin and also not riding up in a visibly high dollar SUV, etc. We figured another visit might tell a tale. Just last week I drove over 400 miles from Big Bend National Park to revisit this place. The plant selection is great, before I forget. Either way I arrived in time to talk with Pablo for a while at the "inside" nursery about the madrones that were being raised and I even got to see some before David called Pablo so that he was not the one talking with me anymore. Pablo and I are both a bit different in skin color to David, just as a possibly relevant detail. When I walked to the main part of the outdoor nursery since Pablo had been called away from the "inside" nursery, David was standing in the entryway of the outdoor nursery asking "How can I help you?" when obviously I was there looking at plants. I mentioned I was looking at plants and he said "You can look all you want!" while not moving at all from the entryway to the fenced nursery. I said (and gestured with a point towards the plants he was blocking access to) "I'm going to look at these plants" and he finally moved, allowing me to walk into the outdoor nursery. I started at the back where some of the larger trees are, mostly to familiarize myself with the many local natives. As I was there in the furthest back corner, a section of sprinklers mysteriously turned on. I quickly walked out of the back row noting that old man David was sitting on the porch just watching. No apology, no consideration, nothing. I thought to comment to him "You could've at least warned me about the sprinklers" thinking they were on a timer, but when no other sprinklers turned in any other row on after my initial dousing, I felt I was dealing with a racially motivated encounter. My perception is unique because of the unique circumstances, and maybe David is not "ethnically concerned" but either way I did not want to harm my potential of eventually purchasing a madrone for my own personal garden, so I decided against commenting on being doused with water on this cold morning at opening time. Along the drive to Natives, I saw a lot of yuccas that I wanted to inquire about since David's store carried a few. I even had earmarked about six other plants I was going to take back with me from this trip when I went to ask David a question. I was well into the question that he appeared to be nodding on about when his phone rang. "Excuse me, I have to take this" he said and then just answered the phone, cutting me off and again making me feel like less than a person. I walked to my car and decided to leave without buying any additional plants. I called him when I was between Kerrville and home and told David that I felt like less than a person when he treated me the way he did on the past two visits. He said "We have plenty of customers who leave us reviews saying we have good customer service." Am I not a customer, having purchased items in the past and having returned to get more items with the intention of going back yet again for what I wanted from the start? Was I not right in front of the man who ignored me and dropped me for someone on the phone? Furthermore, here is what happened when I called just to clarify whether I was important or not compared to the "unknown" buyer on the phone: When I called David to voice my frustration, my call dropped due to a spotty signal. He hadn't even answered the phone when my call dropped. About a minute later before I called him back, my phone rang direct from David who was calling to see whose call he missed. His call dropped as well due to the signal. A minute later I called him back to voice my frustration. He answered, I told him the story you read above, he told me "We have plenty of customers..." saying how they enjoyed and praised his "good" customer service.

    From the owner: After finding the plants you like, walk or drive one-tenth mile down to the nursery and take home a…read morepart of the Hill Country. We have an extensive selection of plants which make great additions to any Texas garden or yard. Texas natives have the advantage of being hardier and usually requiring less water than other types of plants, an advantage in the hot Texas summers.Come by the nursery to see these beautiful Texas natives.

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    Natives of Texas
    Natives of Texas
    Natives of Texas

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    Atx Trees & Land Development - We deliver and plant farm direct trees.  Tree planting

    Atx Trees & Land Development

    5.0(3 reviews)
    104.3 mi

    I can't say enough good things about ATX. We lost a tree to the recent drought, and after…read moreresearching local options, visited their RR12 location. The gentleman we initially met at their yard gave a tour of all the trees in his golf cart, asked us several questions about what we were replacing, and what we thought we would like to replace it with. He stopped frequently to identify the different trees, provide all the pros and cons of each variety, whether they were particularly suitable for where we live, etc. We didn't feel rushed, he was exceptionally pleasant, and was happy to answer all our questions. When we decided what type of tree we wanted, we were handed a flag, picked out the exact tree we liked best, and they delivered it in a matter of days. Their crew was friendly and efficient, and for a reasonable fee, cut down and removed the dead tree. They were finished in no time, and left the yard looking better than when they arrived. They only asked for payment when the old tree was gone, the new tree was planted, staked, watered, and we were 100% satisfied with their work. I really didn't think this level of customer service existed anymore. Go see them. You won't regret it.

    Fantastic experience. You'll get lucky if you get to meet the owner's father, who's been in the…read moretree business for over 40 years and knows a thing or two. Obviously taught his son well, also. Do what you do in Texas and don't rush a conversation, the father has great stories. Both were very accommodating and worked with my budget.

    Photos
    Atx Trees & Land Development - Arizona Cypress

    Arizona Cypress

    Atx Trees & Land Development - 100gl Shumard Red Oak

    100gl Shumard Red Oak

    Atx Trees & Land Development

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    Alfaro Tree Sales

    Alfaro Tree Sales

    3.3(3 reviews)
    70.3 mi

    Wonderful family establishment! This place was literally right around the corner from my house and…read moreI never realized it.... The young men that we met on the day of our visit were very helpful, kind and they had a lot of helpful information regarding the various trees. We were in the market to purchase some new trees and they did well with helping us make a final decision. This business focuses on selling more mature trees. They have a very large selection, various sizes and colors. Seems like they had trees from $100 to tens of $1,000's. Delivery & Installation charges were very reasonable. Delivery was 36 hours after we visited them and the install went smooth and flawless. I really like how the install team was punctual, they prepared the areas, planted the trees and cleaned up everything afterwards. Trees have a 1 year warranty. Absolutely wonderful job guys and completely enhanced our homes curb appeal!

    Purchased 5 live oak trees from Alfaro 4 years ago. Trees were delivered (rocky Canyon Lake area)…read more& planted with a warranty. One tree became stressed within 6 months...called & they said they would replace it if need be, but give it a little more time. Today all trees are doing great including the one that was stressed...one of our best trees now. Currently purchasing 9 more trees...2 olives, 1 pecan, 4 live oaks & 2 Monterrey's for a new adjacent lot.

    Photos
    Alfaro Tree Sales
    Alfaro Tree Sales - Finished planting 2 Crape Myrtles

    Finished planting 2 Crape Myrtles

    Alfaro Tree Sales

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    DORA'S NURSERY - gardening - Updated May 2026

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