I was dreading a big project, but it only took 3 days! The roof looks great! There were no surprise…read morecharges, the price matched the quote we were given in advance. Thank you so much for your hard work!

We had an emergency that needed to be addressed asap. Our other contractors discovered a rotting…read morebeam which halted their work. So, both structural integrity and the ability to complete the installation of a new roof were dependent on this project. Smith builders came out and took a look and led us to believe that they would be able and willing to get it done for us, even if we had to wait a few weeks. When we didn't hear back after a few weeks we checked back in. We called regularly, five or six times, only continuing to call because they kept telling us "oh yeah, we will give you a call back." ..."We will have Chris give you a call back..." It would have been kinder and professional to tell us up front that they were booked, instead of dishonestly stringing us along. Terribly frustrating on our end, not to mention risky both to our safety and our finances. We have found someone else and will not be dealing with this company again.