I had an appointment with DR. Hanson as a new patient after I moved to the area, just to get a…read morelocal doctor who can see me when i need to get my prescription refilled. I was not sick or needed anything diagnosed, but I really liked her. I didn't have to wait forever to see her, and she was very friendly. She seemed to really listen to what i had to say and she seemed like she genuinely cared about me as her patient. When I scheduled my appointment I did ask if I could get a flu shot when I was there and the receptionist said yes, i'm not sure if that wasn't noted but I forgot to remind them when i was there and so I didn't get one. Which isn't a big deal, my insurance covered it at the pharmacy where i had to go anyway to get my prescription. I will not hesitate to make another appointment with her when that time comes up.

I've been to this clinic several times over the past year and a half with the same issue that still…read morehas not been resolved. Dr performed three unsuccessful colonoscopies and one endoscopy. Last week I made a trip to Yankton to see a different GI Dr. I actually was seen by the Dr. and I was relieved to hear what he had to say, and a plan is in place.

There is no way I will ever go back to this crappy, arrogant, snotty facility. The fact that they…read morekeep a person like Nicole Owens or that silly Jacob on staff, tells me everything I need to know about this place. Nicole Owens costed me my job... knowingly. She refused to fill out my FMLA. I was in the middle of a flare and needed this documentation and she refused it on purpose in my opinion. The only time the facility contacts a person is when they owe a damn bill. I kid you not, you will be well better served a Yankton facility as those Drs truly care. You go here and your asking for trouble.