Best apartment management I've ever had the pleasure of working with.read more

Roaches. And I mean…read morehundreds. The staff is horrible. AVOID. They will lie, take from you. Don't do it.

Never responds to information and availability inquiries. This has happened now on two separate…read moreoccasions. Even if you don't have any openings, the polite thing to do would be to let that be known.

Garbage is everywhere in Arcade Apartments. Greystone took away our dumpsters and left us with one,…read moreand put up signs to fine tenants 350 dollars if they don't put their trash in the dumpster. However there is no space, which has caused people to leave their trash in the hallway or in there homes which is unsanitary! This is a 73 unit apartment with one dumpster. Greystone are slumlords in my opinion to apartment complexes, who doesn't care for their tenants, and hire property managers who do nothing to keep this place clean!

I love where the complex is located downtown, the individual apartments are nice which is why I…read moregive it 2 stars. But the property manager along with cooperate office Greystone. Have not been doing their part to keep this place clean, as you can see in the pictures. However rent continues to increase. With no provisions of a cleaning crew to keep this place clean. What Greystone property is advertising is false, as luxury apartments/condo living space, when its filthy. Something needs to be done, this place used to be kept clean with 2 maintenance workers and a cleaner until Greystone took over.

Before they changed management this apartment complex was amazing, since moving to new management…read morei've noticed a significant decrease in attentiveness to maintenance claims, management availability, this place is turning into a dump real quick. I have had maintenance requests in for months, the people "onsite" are never in office during the scheduled times, we have had multiple issues regarding parking and lack their of. Management hosted a fun work party and were told by the people in our office to park in designated spaces that us residents pay for monthly, additionally they removed all signs regarding towing, leaving us with no one to remove the uninvited guests blocking residents, we received no apology nor has anyone owned up to their mistakes. regarding maintenance, we have had multiple requests in for maintenance to look at, after a month of waiting we finally received an appointment for someone to come fix ONE of our issues, and no one showed up, and we received no contact stating they would reschedule. i had to reach out and leave a voice mail after i came home and noticed they never came or fixed anything. Now it is Thanksgiving day and our whole apartment building has no water. I cannot begin to explain my disgust for the treatment and experience us residents here have been receiving. Something needs to change or I along with many other residents will not be renewing our leases.

From the owner: Discover a new place to call home, The William, where mesmerizing vintage architecture intersects…read morewith all the conveniences of modern living. When you call The William home you will quickly discover the vintage ambiance intertwined throughout the community and the entire Belle City Neighborhood. Historic surroundings are just the beginning as your adventure awaits and every step provides a truly one-of-a-kind apartment living experience in Racine, WI. Discover the elegance of the old-world while enjoying contemporary amenities like our fitness center complete with all the best equipment and our cyber lounge! Life at The William Brings you the best of both worlds, old and new, to create a timeless experience.

The management needs to do something about the carpets and the entry ways. Pretty much all the…read morepublic areas need cleaning. When you come in the back door from the parking lot, the smell is horrible! I know it is because residents walk with leaking garbage bags and leave a trail of drippings that to be quite honest stink now that they have sat in the carpet for months. They need to be professionally cleaned. And the entry ways have spiders and bugs basically plastering the ceilings. This is NOT an assisted living facility, there is no one there after hours or on the weekends, so I am not sure why the reveiw from Rose says ok for elderly that need care. There is no nursing staff and never has been.

Okay for Elderly that need care...Staff is friendly and has lots of fun things to do and…read moreactivities. They are putting in a dog run which will be great for dogs to get some exercise...

I moved to Concord in 2021, and the main reason I'm writing this review is because the staff and…read moremanagement truly deserve recognition. I've lived in other apartment complexes before, and I can confidently say I've never experienced this level of responsiveness and professionalism. When something needs to be handled, it gets handled -- and not just eventually. It's timely. It's communicated. And they follow up. That follow-through is huge. You don't feel like "just another tenant." When I walk into the office or reach out with a concern, I feel welcomed and heard. There's a genuine sense that they care about the residents and take pride in maintaining the property and the community. At my previous complex (no shade), things were more of a "we'll get to it when we get to it" situation. Here, there's accountability and consistency. That alone sets Concord apart. Beyond the management, the property itself is clean, quiet, and well kept. The amenities are honestly impressive -- indoor and outdoor pools, cookout areas, a gym, and a full kitchen/event space that residents can actually use for gatherings. It feels thoughtfully designed, not like an afterthought. It's rare to find an apartment community where you have solid amenities and dependable management. Concord has both. If someone is scrolling past old reviews and wondering what the experience is like now, I can say from living here since 2021: it's been positive, comfortable, and well managed.

"luxury apartments" nothing luxury about the actual units, the only thing that's nice is the…read moreoutside, which seems to be the only thing that matters. Inside the unit is your average apartment. Surely not worth (minimum) 850, ballpark. 2 minutes away from Concords is the Windpoint apartments, also has a pool and is beautiful in the units much less than concords, wish i had signed the lease there, but you learn from your mistakes right.

I've lived here for over 10 years. It's a spacious apartment with great light. The grounds have…read morebeautiful landscaping. It's located close to many schools and stores, but it's quiet with nice neighbors. Pets are allowed, which adds to the experience. The manager is helpful and responds quickly to any request.

I tryed for two weeks to submit a application for on of the units. Got nothing but a run around…read more Every day it was something that they wanted me to do different then the day before. If the disconnect is this bad to apply fir a unit .I wonder how it would have been living here. Further more I paid a application fee for absolutely Nothing but the run around and headache everyday form that so called management there. There office is open but they NEVER answer there phone. Dont return calls , Just stupid emails saying one thing one day and then something else the next day etc...Its a waste of time and money !!!!

Parking is the absolute worst here. There's 2 visitor spots per 20-30 apartments. God forbid you…read morehave more than one visitor present at a time. The office staff has nothing better to do than create nagging newsletters filled with threats and annoying complaints. Yet when the snow falls, or rain freezes it's a hazard they aren't concerned with. Plowing sucks, and who ever is supposed to salt is also slacking. Save your money, there are plenty of nicer places to live for the price!

I moved here last year and its been great. The property manager is really great and helpful. She…read morealways want to maintain a good environment. The maintenance crew is good about keeping everything nice. All of my repairs are taken care of within 24 hours. This apartment is 2 blocks from Walmart, McDonald's and CVS pharmacy.