My generator didn't do its weekly run so called at 8:00am. James was here by 11:30 (as he had been…read moredisplayed to this area already) He quickly and efficiently got me back up and running. He did the annual maintenance, since it was due and changed the oil. He explained everything to me and double checked to be sure everything was good to go. He encountered a wasp nest by my back door and told me about it. I got my can of wasp spray and he very kindly took it from me and went all around the house to spray any others. (I'm elderly and use a walker). Said he got six! this was James's second visit to my home. He came out last January in that awful snowstorm to get me up and running when the power was out. You couldn't ask for a more professional, knowledgeable, or dedicated employee. James is truly my hero!!!

Please beware of this company. I called them last year to do maintenance on my generator, and the…read morebill was average with other companies at $350-400. I called them again to diagnose a red light on the unit, and their fees are $65 for a diagnostic and $175+ for travel time. Which is totally ridiculous, I know it's a +30 minute drive, but 3 times the diagnostic fee is ridiculous. The tech changed the battery that was supposedly faulty without telling me he was going to change it and then charging an astronomical fee to do so. I am very handy and just wanted a simple diagnostic, and I could have changed the small battery by myself for a quarter of the price. It's been a ton of back and forth with this company and I definitely don't recommend them or their practices to do work workout notifying first and their crazy travel fee. They should have caught the low battery issue when they came out a month prior as the red light came right back on after they left. I dont think they should have billed their ridiculous fees for coming out one month later if they didn't spot the issue right away. Please do some research and find another company.

Staff are incredible. I haven't used their bonds, but I stopped for a flat tire, and Jeremy came…read moreout of the store to ensure I was okay. Very rare and GREAT people.

Went to three places ,big box store was one the fridge was in stock and i could leave with it ,…read morethats a new one ... the sales guys seamed to really not try to upsale at all .. both guys selling were very knowledgable with all there stock and out of stock, the price i got out the door was much better then Davis in Charlottesville ... THE guys dropped what they were doing to load & wrap even change swing on the new fridge as i am sure they were doing other stuff before i got there .. this place i will be more then glad to support in the future with more purchase ... thanks agin for GREAT service and inventory ! Stew

Never been so rudely treated in my life! Called to make a service appointment for clothes dryer…read more Its a Whirlpool and they are Whirlpool dealers and service providers. They took the model number and the error messages the machine was displaying and said they would call back. I called back an hour later and they refused to work on the machine. They didn't want to! Said I acted like I was their only customer when I called back. Again, they advertise that they are a Whirlpool service provider. Said to call someone else. I will never deal with them again and I advise others not to bother.

I found myself needing a repair for my 2 year old refrigerator after my warranty company couldn't…read morefind a technician to help me out. I gave Curtis a call, he came the next day and his work was impeccable. If you find yourself needing an appliance repair, don't hesitate to give him a call!

The only appliance service you need. On time, very knowledgeable, and reasonably priced…read more Stephanie Hanna

Arielle responded immediately to my plea for help with a yellow jacket infestation in our home's…read moresiding through an electrical box. I had tried but failed to get rid of them on my own. She communicated with me really well and gave me an ETA for her arrival same day! She was friendly, well-prepared, calm, confident and explained what she was going to do and what product she would use. The treatment was fast and it worked! Not a single yellow jacket to be seen. I was so impressed with her and she's so affordable! Put her contact info in your Fix It Person Files right away!

This was the best decision my wife and I have made when it comes to taking care of our new…read moreproperty. Anthony treated our property as if it was his and it looked great when he was finished. He even removed all of the junk that was left behind by the previous owners. We could not be happier with the services he provided and we definitely plan to use him for any and all of our future lawn care needs! Thanks again Anthony! Jeff Jurewicz

What a scam. they will take your money, give 300 excuses and never do the job. STAY AWAY! SCAM…read moreartist, and not a very good one.

Yesterday I contacted Valley Electric about some strange electrical issues I was having. They…read morecould have sent a technician out and changed me a service call. Instead, they recognized that the issues were probably on the supply side and suggested I contact my power provider. My power provider realized that the issue was theirs. It has been temporarily fixed as a second crew will need to come out to fix it properly. I had up to 8 people working on this issue for about 8 hours. Since this is a power company issue, it is going to cost me nothing. This says a lot about Valley Electric. They could have easily made a few bucks off of me but decided to do the right thing instead and provided excellent customer service.

Got my light fixture/ceiling fan fixed today, which was totally unresponsive to the light switch,…read moreby David at Valley Electric of Harrisonburg, who was thorough, prompt, personable, extremely knowledgeable and professional. He took apart both it and the light switch in his quest to find out what was wrong, tested every wire, the neutral, and the sockets to see if they had power, and replaced some small plastic items that needed replacing. When the fan and lights were working again, he was still not satisfied, because there was a small rattling noise, so he unscrewed the top of it to feel around, removed a piece of paper and did something else, tightened the screws, and I'm hearing just the slight hum of the fan blades as they whirl around. He will be the one I call the next time I need an electrician.

Great customer service. Showed up on time and provided valued services for the projects. Looking…read moreforward to bring them on a monthly basis.