Dr. Butler was great, but moved to NC. I started to see Dr. Hodor and again another wonderful person. However, it is reception and those who are taking care of the office when the doctor isn't available.
I was given a prescription and took it to the local pharmacy to get it filled. However, they could not fill it. I called the doctor's office and was told I have to wait for the doctor to get back to me. After 24-hours, no response. I called several more times over a 4-day period and still no answers. I kept being told, "No one here can call in a prescription for you. Then after repeated calls, I was told, "Okay, we have a prescription written up for you, but you have to come in and pick it up. After being out of commission, then having to wait several more days for a prescription just to be told, drive to the other side of town just to pick up the paper, which they could have called in to my pharmacy.
The doctors are wonderful, but make sure you have everything you need from them before you leave the office. You won't get the support from the office staff. The last visit I was at this office, I asked the woman at the desk to look up my insurance that was on file, she told me, "I don't know how to do that." Seriously? read more