Currently a patron/client. I've seen a lot of turnover in the past 4-6 months of dental hygienists. Each one is better than the last. The docs are informative and seem to like what they do. Hard to tell bc they're so in and out. They work me in with timing and take my insurance and valet parking for 1 hour. I plan to try a few other dentists to weigh my options but so far so decent. read more

Horrible dental office dental staff be telling lies and the dentist doesn't know what's she's doing trying to not do her job the dental staff is also ignorant to the health care care fact thinking I'm so ignorant and do know what I'm talking about when it comes to my teeth in my mouth I am going to report this dental office to the proper authorities read more

Dr. Adesoji is the best! Her entire staff listens, they care & they discuss each next level plan thoroughly...so we are always on the same page with my treatment plans. Extremely professional. Extremely pleasant every visit. Dr. Adesoji & her team = #5StarDentistry Thanks, TTyreeVOcally!!! read more

That is the worst place I have been to in my life!! The dental work is a MESS!! They don't know what they are doing !!! They are nasty, rude and big liars!! I had to leave that office and go to another Dentist that I was previously going too and showed him the dental work, He said have never in his life seen such botched up dental work!! He immediately started redoing my dental work and advised me to never go back!! His words were he will be reporting them to the Dental Board with his finding of the horrible work that was done in my mouth!! He stated me " Don't Ever Look Back At That Place" !!!!!!!! read more

I'm currently trying to work on my teeth and I've been having trouble finding a dentist that handles their clients with care. I certainly can say they did that, however I'm rating this place one star because of a few reasons. One, them being unwilling to be flexible because things are commission based. After my first visit, I wanted days that worked best for me so I asked for a different dentist and and hygienist. They gave me every excuse why I couldn't change them, but I went on with Dr. Rogers because he was very kind. He pulled 3 teeth and left me with 2 sutures. When g He finished, his very sweet assistant Daphne asked him if the sutures would dissolve and he responded "Uh, I believe so, over time they should." And I'm here to tell you, they don't dissolve. One of them actually ripped my gum and the other almost got trapped in my healing gums. And now it's like bone is chipping away. Idk, I just know that I will not come back to finish the rest. read more

I wish I would have read the reviews about this place before I went. My client referred me to this place so, I was expecting it to be top notch. It was my first time getting my teeth cleaned in Atlanta so, I was pretty nervous. When I walked into the office as a first time customer, the receptionist didn't even welcome me. He just asked for my first name and told me to fill out information. I was expecting a little more warmth since it was my first visit but a girl came in after me and she seemed like a regular so, it eased my anxiety. After I filled out the paper work, I was taken to the back by Fatima where she lead me to this super small room in the corner with outdated equipment. It looked like some underground dental mess. I was immediately uncomfortable but she was sweet so, I worked hard at calming my nerves. She started off doing X-rays but instead of doing a panorama (which I'm used to), she continued to place this blocky painful tool in my mouth 20 times until she got the "best" shots of all my teeth. The tool was uncomfortable and painful at times and it took her 30-40 min just on the X-ray. I almost told her to stop and end the appointment but I was worried I would still be charged. The whole time she is working, you can hear EVERYTHING. The staff laughing and random conversation since the room is next to the staff door. Not a good environment for easing dental anxiety. Fatima had on music which only slightly helped. After the X-rays, she did the cleaning which wasn't too bad but you could tell she was timid about what she was doing. I asked her how long she had been practicing and she said two years which also worried me. I was uncomfortable with environment, the extended X-rays and her uncertainty about what she was doing. After the cleaning, I could tell she did a good job of removing my plaque and polishing so, I was pleased at that. After she finished, the Dentist came to check my teeth and she said they were good and told me I might need to get my wisdom teeth pulled. I can see them coming so, it didn't surprise me. She recommended that I get a SECOND Panorama X-ray before I leave. Mind you, it's been almost two hours and I'm over the whole appointment. I say yes to the X-ray so that I can have it transferred without a fee. It only took a second but between the girl doing my second X-ray, the Dentist, and the Hygienist, I felt like I was being tossed around. Also not a good feeling when you are visiting for the second time. Once the X ray was done, Fatima hurried up and told me to book with her before I walked out front. I am use to rescheduling my appointments at the front desk so this was odd but I rolled with it. I told her I'm only available on Tuesday and she said she didn't work Tuesday and gave me no other hygienist as an option. I was forced to book with her and on a day that doesn't work best for me. After reading the reviews, I found out that the hygienist are commission based so, she was trying to get me as her client. The whole experience made me feel like I was at at dental school but ghetto. When I went to check out, the receptionist told me that my bill was over $300. I was paying out of pocket so, I was alarmed at this price. Especially because I had talked to someone on the phone about booking without insurance and she told me the price would be around $150. Otherwise, I WOULDNT have booked there. The receptionist continued to tell me that I was charged for the cleaning of my Hygienist, the Dentist coming to check my teeth and her cleaning (which wasn't even a cleaning, she just checked my teeth) and my X-rays! If I would have know everything was a la carte, I wouldn't have gone. Thankfully they had an insurance option so, I only Ended up paying $79 which she originally told me was $59. Regardless, I was grateful because there was no way I was about to pay $300 for what I had just experienced. The whole process took 2hours and 15 min. They only validate your parking for 2 hours so, I ended up paying extra because of how long everything took. A complete disaster. It's a shame because there are so many black people working there. I really want more for our community. I was basically forced to book another appointment but I will be canceling it and getting my teeth cleaned in my home town. Hope this review helps someone choose better. read more

My first time back to the dentist after a while. Everyone from the receptionist, to the aids, and Doctor were absolutely wonderful. In totality, the best experience one could hope for. I'm very grateful. read more

I just want to leave a great review for Dr. Shola Adesoji and her dental assistant Tahnee. I came in with my (more than a couple ) cavities and they took complete care of me. Very relaxing and professional; they played music and chatted and got me in and out. I've been coming to this dental office for a while, and I'm glad these ladies are part of it now. Kudos to them! read more

One of my best dentist experiences ever! I don't have anxiety about the dentist, but they made sure to check if I did and if they could do anything to make me more comfortable. It was also really educational. I always ask lots of questions and at 42, I'm impressed to say I still learned new things about dental science at this visit. Roderick and George both cracked me up, and Roderick was especially informative and attentive. Haha I don't think I've ever reviewed a dentist visit, but this was too good not to get the word out. read more

COMPLETE NIGHTMARE. Good dentist but extremely rude and incompetent front office staff. I only went here one time and am very sorry I did. The front office staff refused to provide instructions on parking. Also, the overcharged me and my insurance. Every time I call the incompetent front office staff promises to mail me a check that never appears. When I call back they can't remember what happened and act confused. The office manager is evidently never available to talk when I call and doesn't reply to my numerous inquiries. read more

After 1st visit, I had to go elsewhere in the same week. Scheduled an appt to get teeth cleaned and they decided to take an entire hour to X-ray on a machine manufactured in 1988 and write up a bill for a 2nd visit for $212 just to clean my teeth - no cavities reported! I took my business elsewhere and got new X-rays (D.A.D. Could not send my X-rays, only a lousy screenshot) and cleaning done with my insurance covering 100%. This place will push products even after you've stated you're not interested. It's a waste of time and I have a sore in my mouth from the lady that crammed the X-ray tool into my mouth and took additional X-rays of the same spot because she "couldn't get a good picture". They're greedy and negligent. If you don't mind the drive for a fantastic dentist, check out Dr. Kimmerling in Marietta, GA! read more

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The entire staff and doctors were great! They were able to fix my chipped tooth and did a great job

Terrible dental work.. Dr.George Phillips completely messed everything up... crowns are mis aligned. Shaved one tooth too far down and I need to go to the entroditis and get a special root canal which cost me more money. All the dental molds were done completely wrong which means he had to shave my upper teeth to make it bite correctly. Today he shaved down a crowne so far that the metal is exposed. HE IS A COMPLETE LIAR. HE TOLD ME A BOLD FACE LIE! The office staff is not the great either, they didn't listen to my uncomfortableness with the work being done. But keep apologizing and not giving me solutions. Im a good patient until im not its cost me 1500. To my insurance plus another 1500 out of pocket. Im upset because my time, money and insurance was wasted. I was belligerent, and mad to the bone. They did nothing to rectified any of my issues with the work. Dont trust their words or work! I'll call this office The "Im sorry" because that all they could say plus the Dr. Took no ownership of bad work or botched work. Save you money and time and go else ware. read more

Downtown Atlanta Dentistry - This is the crowne he exposed & told me he didn't - Cosmetic Dentists Near Me - Atlanta, Georgia

All the extra complaining that the Dentist made while working on my teeth was uncalled for. I couldn't believe her and I was really shocked at her unprofessionalism. I won't be back. read more

Consider getting a second opinion prior to a dentist allowing any expensive or invasive procedure to be done. Example, I was given a recommendation for an expensive tooth "deep" cleaning and molar removal costing roughly $2000 here. I've never had any tooth pains or noted any cavaties. They stated I had bad tooth disease which was surprising. Enter new dentist, they said everything looks fine. Dentistry is still very subjective and it is a business. Find a dentist that looks out for you. read more

I no longer work downtown. After two dentist fails so happy to be back at this dentistry! Your search for an awesome dentist stops here! Appointments: They have a great online system. I couldn't find the time slot I wanted and called and they set me right up. They communicated with me via email to confirm which I love. They seem to realize that people work 9 - 5 pm. They make themselves way more open than usual places. They have appointments depending on the days of the week from 7 am to 7 pm. Hygienist: I believe her name was Tara. She deserves stars in her crown in heaven. I was still in business Julien mode - which is not a fun place for anyone to be in. She was very very soothing. She was fast and efficient without sacrificing quality. She actually listened to what I said which was awesome. Dentist: I was seen by Dr. George Phillips my original dentist. I liked that he had already checked out my x-rays and compared them to my visit 3 years ago. He already knew I was worried about grinding. He asked if anything else bothered me. I told him my front teeth and the sharpness of my back teeth. He smoothed them down for me - no additional charge! What a smart move on his part to take a few minutes to make minor cosmetic change which brings instant happiness to a patient. I am checking my front teeth out every time I walk by a mirror. So glad I went on a whim and checked out their website and saw the late pm appointments. I'm not sure where all these bad reviews are coming from. I have never been nickled and dimed here. I have never had a bad experience with anything to do with this place from front desk to billing. Use your yelp check in for a free Fluoride treatment! http://www.yelp.com/biz/phillips-and-phillips-dental-associates-atlanta This is my original review. Nothing has changed since my last awesome visit! read more

So I previously reviewed this place a month ago and apparently I jumped the guns. First let me say, that Dr. Kirby is a phenomenal dentist. He makes sure you are okay throughout whatever dental procedure you are getting done. (I have not encountered any issues with him or at least not yet) However, the staff seems to be a bit incompetent. Although they are friendly and polite, I get the feeling that, they either do NOT know what they are doing or people are being scammed out of their money. And I sure hope it is not the latter. I've only had a cleaning and a filling done at this facility and prices seem to become higher and higher. I was recently billed for a service I had already paid for, and all the rep could tell me on the phone was that the insurance company paid their piece and that amount I owed had not been deducted out yet. I repeatedly told her that I had already paid for what I had done. When I asked for where the records were for that, she had no answer, instead she insisted on giving me the same bullshit line. I began to ask her why I had to pay for a dental procedure before my insurance company was billed only to have ANOTHER bill after. She did not even address the piece about having a bill after but instead insisted that it's required that you pay up front. Now I'm no expert, but I'm pretty sure with medical insurance you usually pay a co-pay up front, (if you have one) your insurance company is billed and then you pick up the balance of whatever they did not pay. (I decided not to argue with her on this because MAYBE that's how things really are done within that company) and if that's the case I shouldn't be charged a entire amount for a procedure up front, nor should I be reassured by reps in the office that I have no remaining balance for that procedure. Only to be billed again for the SAME procedure weeks later. (Sounds fishy to me). When I left my last visit, I was told that the only balance I had was one of $20, which was related to my cleaning. I was reassured via office and via phone that I had no remaining balance for my filling. Yet, I have received a bill in the mail for it. Needless to say, I won't be returning here. And I would not recommend anyone to go here for dental services unless they want to leave with a tremendous amount of dental fees. read more

Visited last year and was charged $370 for an exam, cleaning, and xrays, even though I have TWO forms of dental insurance. Called multiple times to get them to apply my insurance appropriately and possibly understand why I was charged so much for preventative care. One gal I spoke with told me they charge more or less depending on your zip code!!! A year later I've received a bill for $230 and I'm just going to pay it because I'm sick of dealing with these people. It's not just the accounting office that stinks. The dentist was very interested in upselling more work (braces, grinding a tiny chip, etc.) to pad his pockets. Horrible place and I will never return. This is the kind of place that gives dentists a bad name. read more

Avoid this dentistry. Despite its convenient location, it is just not worth the hassle. My boyfriend and I both went and were inundated with issues during and after our first appointments. First, they performed x-rays on me and said that I had 5 cavities! I rarely have a cavity. I took my x-rays to another dentist (David McNay at Restoration Dental in Chamblee) and the experience was night and day. The second dentist dismissed a few of the cavities and very clearly showed me where the actual ones were. I have had issue with previous dentists lying about cavities to collect additional insurance money. Watch out and get a second opinion. Take your x-rays elsewhere just to be safe. My boyfriend also had several cavities during his exam at Downtown Atlanta Dentistry; however, he had them worked on before I found a second dentist, unfortunately. Now, we keep receiving a new bill every month and our insurance company is complaining that Downtown Atlanta Dentistry performed excessive x-rays. Sheesh. Finally, the place is a wreck. They are disorganized, their equipment is falling apart, and all of their rooms need a thorough cleaning. I will never go back. read more

First things first, I chose this dentist because I decided to find someone in the Metlife network that was a black dentist. The dentist that I normally would go to, left (1st red flag) and they assigned me to another dentist (failing to mention that this new dentist was not in the Metlife network, which honestly is the just the tip of the iceberg regarding my current grievances.) At my first appointment, which was a cleaning, I was informed that a crown that I already had chipped so I needed to get it replaced. I came in about a week later to get this procedure completed. The real issues started with the insurance runaround. I received an invoice from DAD and paid my portion expecting the insurance to cover the rest. However, I realized that they billed me TWICE for a cleaning. On the day of cleaning, I paid no money out of pocket. They included a balance due to my bill that I paid on, unknowingly, of about $90. However, the cleaning service was also included on the day of the second appointment. Trying to get a remedy to this was like pulling teeth (no pun intended). The staff did not realize they charged me twice. How? Are you incompetent or are you incompetent? They place a "note" on my account to issue a refund after they follow up with insurance. I follow up a month later expecting my refund that had been noted in the system and they tell me that I DID NOT PAY OUT OF POCKET SO I COULD NOT GET A REFUND. According to my bank statement, I paid $500 out of pocket, so that is a lie. They then inform me that the insurance actually covered the cost of the cleaning and that since I did not pay out of pocket (insurance did) then I could not get my $90 back... but they overcharged me so the insurance DID NOT in fact cover the whole price of the service. Moving along... I receive the EOD from the insurance and I find that there is a discrepancy with the billing. I contact Metlife and they say if there is a discrepancy, contact the dentist. So I go to the dentist office where the office manager attempts to tell me that when I was billed, there was a certain fee schedule they use for in-network dentists. HOWEVER, the dentist was not even in network at the time so THAT IS A LIE. I ask to see the fee schedule that she is talking about and she cannot produce it. I ask if someone today would get the same service, would they get the invoice I received, or would they receive the invoice Metlife received. She states the fees would reflect the Metlife EOD and to prove her point, she goes in the system and MANUALLY TYPES THOSE NUMBERS onto a paper and produces it to me as though I'm blind or stupid. Maybe both. Unbelievable. I did not want to believe it was a scam, but have seen similar reviews stating that they believe they have been scammed by this dentist office. read more

Very helpful and informative dentistry! They informed me of my treatment in great detail to help ease the anxiety I had about getting my first filling! Easy, pain free and all of the workers are very kind. I highly recommend! read more

I stand behind this wonderful place. Everyone has such a great attitude and personality. The best money i spent in 2017 so-far. The work done was a wisdom extraction I will not go anywhere else, i love this place... read more

A much better visit than my last dentist! (who shall remain nameless) Everyone here, from the receptionist to the dentist, is friendly and professional. I spent very little time waiting around, which I really appreciated. Dr. Nichols answered all of my questions without getting "too nerdy" (her words) with terminology. All in all, as good as it gets (for the dentist, anyway). read more

They're a really good dentist firm with a ton of experience and knowledge. They gave me recommendations with medical reasons behind the advice I need and the decisions they make. I feel comfortable making with them knowing that if I do have any dental issues that they will fix them read more

This dental office is great the entire staff from the front to the back made me feel comfortable and very helpful

This dental office is the best. Dr George is great and very friendly. My hygienist Kimberly was the best! She cleaned my teeth perfectly without hurting me, and took her time. I hate when cleanings are rushed and hurt. Not with her, You can tell she genuwinely cares for all her patients and their dental needs. General staff is also cool. read more

This place is absolutely disgusting. First, it's dirty. Don't expect to see the shiny disinfecting machines you see in other offices--this place is dusty and crude and gross. Recently had every filling replaced. Twice the money. And the front office staff is the absolute worst you will ever meet. Unprofessional, rude and obviously taking direction to lie and overcharge. read more

The staff is very professional and efficient. Just needed a routine cleaning and checkup and they were able to get me in quickly at a convenient time. I work downtown and was able to walk over for my appointment. My hygienist was very considerate in dealing with the sensitivity in my gums. I also like that I was able to download all the intake forms, fill them out, scan them, and upload the completed forms. This allowed me to avoid completing the forms when I arrived. read more

Update: Had my permanent crown glued today. David was very nice to adjust it as many times as I asked and it feels perfect now. This place is really fast and efficient. read more

My visit to Downtown Atlanta Dentistry was my first and it went seamless. I filled out the required paperwork prior to my arrival, which I'm sure saved time. The women at the front desk were very friendly. Once there, I was taken back to see my hygienist, Tara. Tara was very thorough in her assessment of my teeth. She was extremely polite and professional; very knowledgeable and was able to answer all my questions. She did an excellent job! If you're in the downtown area, and need a dentistry, I highly recommend Downtown Atlanta Dentistry and Tara! read more

Been dealing with billing issues for the last 6 months. Still receiving past due bills of over $700 even though I have confirmed with my insurance that it was paid for AND confirmed with them that they received the payment. I have spoken to them on the phone 3 or 4 times now and have been assured that they have updated my account and obviously they have not. Even though I have the exact date the cashed the check from my insurance. Not only this but they charged me for a service I am certain they did not perform. (Scaling and replaning...they said I needed it because of how long it had been since I'd been to the dentist but then just performed a normal cleaning, thus charging my insurance hundreds of dollars and requiring me to pay $150 that day. Come to find out later that that service usually requires numbing, which did not happen and is for people with gum disease which I do not have.) Do not recommend this office. They do a normal job but it's not worth the hassle with so many other dentist offices in Atlanta. Plenty of dentists do their job adequately without months of hassle. read more

I visited this office after moving downtown and away from my Lilburn dentist whom I loved. The hygienist tried to up sell my cleaning the first visit -- no thanks. When I returned for a filling they claimed I needed, the dentist irritated the existing work I had and I ended up having to visit 2 or 3 more times in one month because he kept leaving my nerve exposed, preventing me from eating without excruciating pain. The last appointment I had included him sticking me in my back cheek area at least 12 times with a needle that had local anesthesia. (He wasn't numbing the right nerve and had to keep sticking me until he found it, sigh.) Meanwhile, the dental assistant behaved like a 13 year old child who couldn't wait to leave school every time I visited. All of this was in Dec-Jan. I mentioned a refund and they ignored me. (Since I thought the issue was resolved I didn't push the refund request -- wasn't looking for "something for nothing" just proper dental work.) My mouth is still jacked up in late March and I'm out $$$. Are they polite? Sure. Are my teeth fixed? Nope. Never ever again. I should have trusted the negative reviews. read more

This team Dr. George and Tonya always make me feel so comfortable and always work me in. I am very sensitive and they ease my nerves.

Painless, efficient, and friendly! I hate going to the dentist, but they made it pleasant. I highly recommend Downtown Atlanta Dentistry!

This is a terrible dental practice. Please save yourself a hassle and avoid this place at all costs. I needed a crown installed, and they pulled a bait and switch, replacing the standard dentist at the practice with an independent contractor. I had a presentation the next day, so I had to go forward. A few months later, the crown felt very loose, so I went back and saw the regular dentist. He was no help. He fiddled around with the crown, seeming making it looser, and then he shaved it a bit. I told him it still felt loose, but he did not care and sent me on my way. One month later, the tooth fell out of my mouth. I called to have them repair it, and they said that I needed to find the dentist who did it, even though I did not know he was going to be working on me, and he is no longer with the practice. They then refused to give me a refund. I had to file a complaint with my insurance company, the State Dental Board, and a small claims complaint. What a trashy and inconsiderate office. Save yourself a headache, and go elsewhere. read more

Today was my second time going to Downtown Atlanta Dentistry, and I will have to say I'm pretty satisfied. I went in this morning for a routine cleaning, but I ended up needing a filling. A patient of Dr. George's cancelled, so he was very helpful in offering to do the filling right then. It was my first filling, and he was very good to talk me through everything he was doing. He also allowed me to setup a billing option, as I couldn't pay out of pocket right then. Also, my dental hygienist was very nice, quick, and efficient. I work in downtown Atlanta, so this is a perfect and convenient office for me. Thanks for your great service! read more

Then the practice was sold, it was clear that one factor drove ALL decisions: Making the new dentist money! At every cleaning, the hygienists -- WHO WORK ON COMMISSION - tried to sell some additional service. I changed to 19th Street Dentistry per the recommendation of my physician who said they had a good reputation of patient-centered care. Went to my first appointment.. It was like night and day. read more

Dr. B and the staff are great! Recently moved to Atlanta and had not been to the dentist in far too long. They got me in right away and took great care of me! They explain everything and work with you on how much to do each visit and providing the best care! read more

I appreciate that they were respectful of my time. The dentist was not able to see me until 30 minutes after my scheduled appointment on 12-10. So the front desk took care of my parking fee. read more

This is a terrible dental practice with unprofessional staff. I had work done here by Doreen Wilson--she was absolutely terrible. PLEASE GOOGLE DOREEN WILSON DDS BEFORE ALLOWING HER TO WORK ON YOUR TEETH. SHE HAS TERRIBLE REVIEWS EVERYWHERE. DOREEN WILSON IS AN INCOMPETENT DENTIST. On top of being rude and unprofessional, she has done terrible dental work on my teeth that will cost a fortune to correct. She replaced three filings. One filling was placed incorrectly and was impossible to bite down on. Three days after it was placed another dentist in the office replaced it. As he was replacing it, he said that the tooth was cracked--funny, it wasn't cracked until a poorly placed implant was put into it. The other two filling replacements have become more and more painful by the day. I tried to report her to the Atlanta branch of the American Dental Association, but she's not a member. The office also refused to send me my medical records. This is a terrible office full of unprofessional staff and incompetent dentists. I was excited to support a business with so many Black staff members, and for this I'll pay sorely. I'm only adding to the chorus of negative reviews. Don't give these people your time or your money. They are absolutely horrible. Also, please note that it seems as though they are requesting that people who get relatively minor things done there (like teeth cleaning) write them five star reviews to boost their yelp ratings. Also, one of the five star ratings seems to be from an old employee of theirs. Yelp should really have a zero star option for businesses like this. read more