First class service all the way. My family and I all use Integra and have always left happy and…read moreimpressed. Fully recommended!

Just bought new winter tires. Service was excellent, great price. Staff helped me pick the right…read moretire for my needs. Highly recommend these guys!

My brakes died on a Friday and I called around to a half dozen auto/tire places on a busy…read moretire-season Saturday trying to find a place that could get me in so last minute--Steve and the folks there snuck me in and did an amazing job and got me back on the road. Great local business!

Steve and his team helped me with a serious repair on a Saturday late September that no one else…read morecould deal with. He was able to fit me in and had the parts in stock. Having the only shop with licensed technicians available on a Saturday saved me at the beginning travels for my hunting trip!!! I can't say thank you enough for their help; it reminded me of when my father had a automotive repair shop many years ago. You just don't find that kind of commitment to service and willingness to help a random customer from out of town. The people of Kamloops are very lucky to have Steve and his crew working in their city! Many thanks again Steve

I had a bad experience here when I went to install my radiator the brackets were missing and when I…read morewent back they told me they couldn't find them so they would order new ones. 2 weeks later I was told they would courier them to me on the Friday they never arrived and when I called the answering service it asked for the first 3 letters of the last name of the person I wished to talk to as I had no idea of this! I couldn't even leave a message to see why I never got my radiator. I called monday they said they were going to send it to the Falkland store and I can pick it up there, this angered me as I was told they would ship it to me so after a few choice words I received it at my house that afternoon .

These guys provided the BEST experience I've ever had at a mechanic…read more I was driving into Kamloops off the highway and my truck had been making a weird noise and was getting progressively worse. Since I needed to keep heading north for another couple hours, I decided to get it looked at. I didn't spend too much time looking up reviews, just wanted to find a place nearby. I called Southgate and while they warned me they were closing soon and may not be able to repair anything, they said they'd at least take a look. I showed up, they asked a few questions, and then took the truck in while my girlfriend and I waited outside. About 20 mins later the guy called us back into the office where one of the mechanics explained that a rod connecting the A/C compressor to the engine had failed and was causing overheating and the noise. He said that if I had kept driving, the whole engine would have seized up! Amazing! These guys just saved me thousands of dollars and being stranded for days. They disconnected the compressor and removed the plate and now, while the AC wouldn't work, the engine was safe to drive. When I asked how much I owed them, they politely waived me off. "No charge" they said. I tried to insist, but it was no use. Have you ever heard of such a thing?! These guys are not only pros, they're damn honest and community minded. I live down in Vancouver so can't throw much business their way, but if you live around Kamloops, choose Southgate and support a business who cares about people and goes above and beyond -- even when they don't need to. Five stars is not nearly enough.

They completed a motor and turbo replacement on our Audi, absolutely the best customer service and…read morequality of work was top shelf. Will be back!

You don't have to go the dealer…read more.. Franco's Auto Service has been in Kamloops for, well, as long as i can remember and arguably the most respected independent auto service business in Kamloops. Franco's unofficially specializes in the higher end European and Japanese vehicles but don't worry he will work on your POS as well :P Franco is one of those old school European trades people, he takes his craft and reputation VERY seriously. An ex-Ferrari race mechanic (yea, no kidding!); although, he has long since stopped turning wrenches himself and has focused on running his business. I understand that Franco expects the same pride in their craft of his technicians as he has, thus they are among the best in Kamloops. Francos' boasts very clean, bright and organized facility... I don't think eating off the floor would be recommended, but you probably could, safely. A full service shop, from oil changes in your Ford Focus to replacing the transmission in your 5 series BMW, at rates that are better than the dealer. Aside to the service, Franco does deal in used vehicles to a minor degree (usually 1/2 dozen vehicles at a time), offering mostly VW and Honda. These cars are generally in very good shape, thus not cheap used, but quality used.

Barry is great to deal with. I had lots of trouble with my tires tire pressure sensors. They…read morefigured it out and gave me a great deal on a replacement which was half the cost from Tesla. Always punctual with tire rotations and repairs. I would recommend this shop as reliable and understanding.

I asked for an oil change and a wheel alignment. I got a call saying they could not do the weel…read morealignment as my ball joints had too much play in them. I told them to just do the oil change whi h was pricey to say the least. I took my truck to a mechanic that ive known since high school who said "There is no play in your ball joints man...wth?"

Stopped by today Notre Dame Store Friday August 2 and asked the team to check the air pressure on…read moremy 27' Holiday Trailer - they did it with out hesitation. Much appreciated (thanks)- Pete Lahucik, Kamloops.

We were driving through Kamloops on a road trip home and stopped here after we heard some noise…read morefrom the front end of our car. They squeezed us in, diagnosed the issue, provided a quick fix and had us on our way in 20 minutes at no charge. Solid service, explanation and super nice people.

Excellent service from Greg and team. My vehicle was repaired in a few days and even washed which…read morewas a big surprise. Thank you

HORRIBLE! The work is sub par. The paint is absolute crap!! I have not been able to wash my car…read morewithout several different areas peeling from the spray at the car wash!! (Not acceptable work!). They don't feel it is due to their shotty work, however, I know otherwise, as it has never happened before on any other vehicle I have had painted after repair. They also DAMAGED my vehicle working on it. It was MONTHS ago and I still have not had the tail light they broke repaired and they don't want to do anything about their crap work. There are lots of GREAT shops in Kamloops. Do the fool enough to go here like I did. You will regret it! I would have given ZERO stars had it been an option!!!

I got an estimate, and it was considerably lower than the dealers repair shop. They didn't waiver…read moreand add to it because of " unexpected " additions as I have seen in too many instances at other automotive repair and maintenance shops! They honored the estimate even though it was so far below the dealers shop.

I was going to give Riversyde a good review as the service was quick and reasonable; however,…read moresomeone was smoking in my vehicle, there were ashes and garbage on the floor and the glovebox was a mess.