I called to get an appointment to see my orthopedic doctor after a skiing accident (he had told me…read morethat I could go to the clinic if I needed to be seen on short notice). I was told that I needed a referral and I told the receptionist that I was already a patient there and had Medicare. So, I called my pcp and asked to get a referral. Since no Dr office ever calls back, I called Bone and Joint back and was told by the nurse that I could have an appointment in a week. Nevermind! I went to Vital Care and got help with my skiing injury!!

Y'all this place has such an amazing staff. They are always friendly and efficient. My kid broke…read morea bone, it healed and they promptly broke another bone. We had several months worth of regular visits. I'd recommend this place to anyone.

Dr. Johnson has been my primary physician and my hunband's, for over ten years. She has…read moreconsistently taken care of us and answered every question, never rushing and always attentive. The staff are equally friendly yet professional. We are so grateful to have her as our family doctor.

Today was my first appointment with Dr. Johnson and I couldn't have been happier! When I go to the…read moredoctor, the most important thing for me is that they seem to genuinely care about me and my health situation, and that they listen to me. Dr. Johnson exceeded my expectations by a wide margin! I was so very impressed with how attentive she was and the questions she asked to thoroughly investigate my issue. I could recognize a genuine concern for my well-being and she took plenty of time with me to make sure she hadn't overlooked anything. When she started suggesting solutions I was blown away by the direction she took, because she was thinking outside the box and is so up to date on the latest medical trends. Overall, she made this first visit a pleasure and I feel very confident that I can always trust her to provide me with the best of care, yet with the personal touch that so many doctors are missing these days. Thank you, Dr. Johnson! You're awesome!

A great dr who Hendricks should be proud to have.He goes above and beyond for all of his patients.I…read moreconsider him to be a life saver.

Well, I'll stick with 4 stars cause he's a good doctor. I do like him and he always works with me…read more But the wait times are ridiculous. You might go to an exam room on time, but then it's 30 minutes to an hour before he comes in. Takes my whole lunch hour and then late back to work. Thank god for words with friends.

The nurse named Hope was so rude and made fun of me when i asked them that i wanted something done…read moreand was crying she made fun of the way i was crying and was overall really rude to me.

Dr. Hamlett is one of the best physicians I have ever seen and been taken care of. She goes beyond…read morethe physical issues and expresses true compassion and empathy. I am grateful for her taking care of me. Thank you. Outstanding front desk October 24, 2025

I accompanied my husband to see Dr. Pate for a follow-up appointment since his regular…read morepulmonologist was unavailable. From the moment he walked in, something was off -- he appeared either extremely tired or possibly under the influence. He barely opened his eyes while speaking to us. He asked my husband, who has a brain injury, if he had been using his inhaler twice daily. My husband replied that he thought it was only once daily. Dr. Pate's response was jaw-dropping: "You can't come in here bitching about breathing problems if you're not taking your medicine correctly." I was stunned that a physician would speak to a patient -- especially one with a brain injury -- in such a disrespectful, unprofessional, and downright cruel manner. This was not only inappropriate but also completely devoid of compassion or basic bedside manner. This level of disrespect and lack of professionalism is shocking. My husband left furious, and we will never see this doctor again.

I just got my results from a biopsy that Dr Pate did. From the minute you walk into his office. The…read morestaff, his assistant is so welcoming and it is a place you want to come back. Dr Pate explained the results in terms you can understand, so kind and caring. He made me feel like I was his only patient. I knew he was the doctor who could help me. I would highly recommend Dr Pate, you won't be disappointed. Carol Lloyd

Dr. Gao is an excellent physician. He provided a very good treatment plan for a family member. He…read morealso gave us much needed information. I highly recommend him to anyone looking for a primary doctor.

HORRIBLE PERSON! Terrible doctor!! My handicapped mother fell and could not walk for months. We…read moreBEGGED him to order an MRI (you cannot get an MRI in Abilene unless a Dr. orders one) he LITERALLY WOULD NOT ORDER an MRI for my mother! He was her primary care physician for gosh sakes. She went to rehab for two weeks all the while he was prescribing medication for her, but NO MRI. When she left rehab, she went to her lung doctor and told her the story. Her lung doctor could not believe he hadn't ordered an MRI yet. She ordered it and received the results...her FEMUR WAS BROKEN!! It has now healed incorrectly and she needs surgery to fix it, however, she cannot have surgery because of her health. She was bed ridden for a year thanks to this idiot. Going forward, she was scheduled to see a new doctor for two weeks, the morning of her appointment she was told she cannot see this new doctor because Dr. GAO has black listed her. If you value your health and your LIFE, I would NEVER see Dr. GAO. WOULD'T GIVE HIM ANY STARS, BUT ZERO STARS IT IS NOT AN OPTION.

Wonderful experience. Quality care. Professional and courteous! Recommend highly!…read moreI have had many treatments and adjustments with Dr. Jake.

My experience was great at first! I was involved in an accident in November 2025. Due to the nature…read moreof the accident, I contacted attorney who directed me to their office for help! Kendra was in charge of my therapy. When she was not in the office I would see Jake and he was AMAZING. I asked if I could see Dr Morgan all the time. My next visit, I was told by Kendra that we would finalize my case at my at the following visit. I told her that I still had issues. She suggested deep tissue massage for a knot in my back. That was it. Nothing else. Closed my case with them. If you are recommended to this place, please see Dr. Morgan!

I am in significant pain. Dr. Hayashi on May 20, 2026 prescribe a muscle relaxer to help with this…read morepain. It is now May 29th and through no fault of my pharmacy. This prescription has not been filled. From what I can tell it is because of the total incompetence of the office staff and Dr. Hayashi that this prescription has not been filled.

Dr. Hayashi was always kind, professional, and accurate with her diagnosis. She supported us…read morethroughout the entire process with great care and empathy, always willing to help, guide, and be there for us every step of the way. We are truly grateful for her dedication, compassion, and outstanding care.