It's always difficult to pick the right surgery if you've just moved to an area, so I'd heavily…read morerecommend this GP to anyone. Their booking system is good and you usually get an appointment quite quickly, but more importantly, the GPs are excellent. They really know their stuff and they listen to what you're saying. They really give you the time of day and I would say they are the best I've ever used, having lived in a few towns. *this is the GPs on Kingston Hill*

Appointments are readily available on short notice and the GPs has a great understanding of mental…read morehealth issues which is hard to come by. They have three practices and one of them are open in the evening so you do not have to take time off work for a GP appointment.

Thank GOD for free health care in this country!!…read more While you may compromise a liiiiiiiiitle bit on customer service, wait times, and extra unnecessary appointments, you save on NOT HAVING TO PAY ANY MONEY. I'll take it. I've seen 2 nurses and 3 doctors at this office, and, while I noticed that their overall attitude was meh at first, I had a wonderful experience in minor surgery today (I know, what???). Dr. Botting was great and made me feel relaxed and at ease (difficult to do, considering the circumstances). He had Athlete playing through his comp in the surgery room -- fine by me!

NHS is not free I am afraid and it is generally a system that encourages doctors to 'guess' what…read moreproblems their patients have rather than to diagnose them. And this 'guessing' technique is widely used in Glebe Road Surgery, more than in any other practice I've been to. It is impossible to get a referral even if you have every reason to request one.

I would like to say from the very start that I am casting no aspersions on the competence of the…read moremedical staff at this doctor's surgery. Indeed, I'd struggle to do so, since I now avoid going to the doctor's full stop, such is my loathing of this surgery. Hampton Medical Centre is home to a large group practice. You are unlikely to see the same doctor twice. In order to keep waiting lists down, they do not take appointments beyond the same day. If you need to visit a doctor, you have to phone first thing on the morning you intend to visit. This is fine for an acute illness, but extremely annoying for chronic conditions. The reception staff have, in my experience, been one step above brain dead, and rude with it. I realise they are paid appallingly, but again, it is hugely off putting. The impression one gets when visiting is that you are wasting their time, and all staff really have things far better to do. Whilst most of the medical staff I have dealt with have been ok, there is one doctor whom I can't stand, and I doubt his abilities - and others I have spoken to have felt the same. The waiting room is large, with the typical health information posters and out of date magazines. There is also a children's play area. The reception staff sit within a square, and often don't seem to notice people walking in. There are a large number of services on offer, as you'd expect from such a big practice. Nevertheless, I now don't go to the doctor. Ever. I should at some point, but won't. I do think it is time to change my practice.

Bad, bad, bad…read more The service is terrible. You never see the same doctor twice. You can't guarantee a decent diagnosis. When I asked about giving up smoking I was told to call the number an the side of a bus!!) The receptionists are not at all helpful and insist on you announcing your problems in front of the whole waiting room. You can't very often get through to them when you need to and by the time you do get through, all of the appointments have gone. Oh yes - and it just feels dirty in there too.

I am really impressed with this family practice. I've seen several doctors here for a few random…read moreissues and they have always been very helpful and kind. A few times I've had to make an emergency appointment and was always able to get one. I highly recommend it.

This is an excellent practice and I am saddened by the comments made by the person returning form…read moreAustralia. Heathbridge is an excellent practice that provides first class service under the restraints of Governement cuts. I would disagree with the comment that the doctors have "become so infatuated with budgets" they are not infatuated but managing the resources that a National Health Service provides for all - regardless of whether people have paid into it or not.

The doctors and nurses here have always been very friendly and helpful…read more The check-in process is really confusing, because there's different staff for different practices. There is often a long queue at the first window for GP appointments while the other two staff relax and gossip. The staff has also messed up relaying messages to the doctors, when I've called to cancel.