I literally had the very best customer service experience in my life with Jennifer at Artisan…read moreHearing Technologies in South Williamsport. Besides having state of the art equipment in her business, it is very evident that Jennifer has a true passion for her work, and is a top notch professional at what she does. She explains everything in detail to her patients, and truly makes you feel like family with her warm and caring personality. I have worked in retail business for more than 40 years, and I am more sensitive to customer satisfaction issues. I truly have never experienced this combination of warmth, dedication, and professionalism in all of my years. If you have any type of hearing issue, I strongly recommend that you make an appointment with Jennifer. You definitely will not regret it!!!!

First visit was met with exceptional intake and exceptional care. I would recommend to anyone in…read moreneed of chiropractic care. Special shout out to Heather and Priscilla. Nice to interact with real people who obviously enjoy their roles. Made me feel very welcome

The doctors here are fabulous: kind,caring, and knowledgeable. They listen to the patient and allow…read morepatients to take part in treatment plans. All questions are answered. Such a joy to leave better than when you walked in. The office staff is outstanding- always with a smile. The classes provided here are the best! Many times are available and classes are varied. My instructor Kristen is magnificent. She knows how to teach and modify. Kristen applies what she knows about muscles and health to provide an outstanding workout. Plus she has an amazing following. Thank you all.

To Whom It May Concern,…read more I am writing to formally express my concerns regarding the treatment I have received at Crossroads over the past two years. I have been a patient in the MAT program for six years and, until recently, I was consistent in attending my appointments, following all treatment requirements, and maintaining my recovery. Unfortunately, my recent experiences have been deeply disappointing and, in my opinion, have undermined my care and progress. Incident #1 - Unjust Discharge (Year Prior) After nearly five years of consistent attendance and compliance, I was abruptly discharged--without any prior notice--for missing a psychiatric appointment by five minutes. The night before, my boyfriend relapsed and became violent, resulting in police involvement at my home for most of the night. I contacted the office within minutes of the missed appointment to explain, yet I was denied my medication for approximately three months. While I understand the clinic often works with individuals struggling with active addiction, I feel my history of compliance and commitment to recovery should have been considered in that situation. Incident #2 - Counselor Change and Lack of Response (May-July 2025) In May of this year, I was switched to a new counselor--one of many changes that were not initiated by me. Unfortunately, I did not feel comfortable with this counselor and immediately contacted the office multiple times, both by phone and in person, requesting to be reassigned. Despite my repeated efforts, I never received a call back. I continued with my normal MAT appointment with Dr. Shenburger, who, along with nurses Sabrina and Nicole, had worked closely with me to transition to the Sublocade injection. I received my first shot on June 2, 2025. However, when July came, I noticed there were no upcoming appointments scheduled in the system. After many calls, I was told I had been discharged again--this time for "not attending counseling"--despite the fact that I had made multiple documented attempts to address my counselor concerns. Incident #3 - Re-Intake and Denial of Sublocade (June-August 2025) After speaking with a supervisor, I was told I could restart services quickly and resume my Sublocade treatment. I was scheduled for an intake on June 25, 2025, and was assured I would be able to receive my injection. However, at that appointment I did not receive the medication, and the next available date offered was in August--two full months later. This delay meant I would be without medication long enough to go into withdrawal, and I was also informed I would not be able to continue with Dr. Shenburger or the Sublocade injection at all, but would have to return to sublingual medication. Having already worked through the adjustment period and anxiety of switching to Sublocade, I found this unacceptable and harmful to my recovery stability. Conclusion Throughout my time at Crossroads, I have always taken my recovery seriously, complied with requirements, and built a positive rapport with my providers. The recent lack of communication, disregard for patient comfort and continuity of care, and abrupt discharges have caused significant emotional distress and jeopardized my recovery. I would like to sincerely thank Dr. Shenburger, as well as nurses Sabrina and Nicole, for their compassion, dedication, and professionalism. They made a meaningful difference in my treatment and recovery, and my concerns are in no way a reflection on their care. My issues lie entirely with the administrative and systemic failures that have repeatedly disrupted my treatment. I believe my case highlights a breakdown in communication, patient advocacy, and respect for those who are genuinely committed to treatment. I am requesting that Crossroads leadership review these incidents, take accountability for the lack of communication and follow-up, and implement changes to prevent this from happening to other patients. I have sent this too Crossroads as well but figured I would share my experiencea on here too for anyone else!

The staff and counselors are great and the place is clean and well kept and up too pareread more

Unbelievably awful on so many levels!!! I can't imagine where they got 5 star reviews from…read more I went to continue treatment for bioidentical hormones for menopause after moving to PA-all appointments were remote/on the phone. I had an absolutely horrific experience with Natalie. She was incredibly rude, literally yelled angrily at me at one point, and insisted I buy $300 in supplements from their office, even some I already have. It gets worse. She/her staff didn't reveal that there was a $95 monthly 'maintenance fee' until after I had the initial consult, did blood labs, had a follow up consult to go over labs, and was transferred to the front desk to pay (a HIPAA violation in not being transparent about that fee prior to my appointment). When I asked why the fee, they said "to go over future lab results/make recommendations", however, after a 6 week follow up after starting the new hormone/supplement regime, they admitted I'd only need to do labs every 6 months. So I'd be paying $570 every 6 months for 1 consult?? I also paid $150 for the consult I'd just had, but then there was another $95 fee?? They asked me several times if I wanted to bill insurance for my labs or pay through their office (which seemed very odd) without explaining that they ordered my blood draw at Quest Labs at my request (a participating provider on my insurance) but had them processed elsewhere (I'm still trying to find out if that lab is on my insurance), or that one test can cost "thousands of dollars" if not covered, and that they have "a deal" with this other lab, so not using insurance could cost me less (another HIPAA violation in not explaining this to me prior to having my labs done) until I called the office back to tell them how upset I was at the way I was treated by Natalie. At that point their staff member tried to excuse her yelling by saying "another patient was there making a lot of background noise, so Natalie raised her voice". When I reminded her that discussing my medical care in front of another patient was a HIPAA violation (#3!), she tried to backpedal and said "the patient *probably* couldn't hear what Natalie was saying". Natalie would barely let me get a word in during our consult as I tried to explain my allergies to certain medications and supplements, and other pertinent points re: my medical history. When I insisted she let me speak, that's when she began to yell. I've never been so poorly treated by a member of the medical community. I plan to file a complaint with the Medical Board. Meanwhile, others need to know what kind of treatment they'll face with this horrible woman, their dishonesty, and the way they try to milk people for money. I would give less than 1 star if it was an option.

I cannot believe (MY BRAIN HAS BEEN BLOWN!) that this charlatan has received 5 stars let alone one…read morestar I am forced to give him. I drive 8 hours (round trip) to have a procedure which I was assured I would receive, only to follow Dr. Gabinskiy into a conference room where he proceeded to tell me that he didn't provide Morpheous8 Bodytight (which, mind you is advertised on his website) and which I expected to receive. He then told me that I was too old for anything but surgery. Before I left, he pulled my stomach, which is not an area I was concerned with and asked me if I was sexually active! This was NOT WHAT I drove so far to receive. When I called the police in Williamsport about his offensive behavior, they never returned my call. Cover up. I foresee that this charlatan will end up in court one day.

I have to update my review since the PDO Threads take 6 months to complete their work. Since the…read moreprocess of putting them in the skin creates Collagen. It has been 3 months since the procedure and now my acne scars are less visible if not completely gone. I thought I would just get the face lift but it does so much more!

Dr. Khan ruined my smile. I have no clue why he talked me into filler saying I would look more…read morebeautiful. I wish more than anything I had never met this man. I had the most beautiful picture perfect smile and he destroyed it. My top lip is fuller than my bottom lip and my lips are crooked. I feel like I was a science experiment. I wake up everyday crying, because of how ugly I feel. I no longer want to smile. When I questioned him and said that he ruined my smile, he said "we didn't consult about your smile". Why in Gods name would you not tell someone that you would completely change the proportions of someone's smile and lips doing filler?? Probably because he had no clue what he was doing. Beware of this man. He may ruin your confidence, and your face. He did mine. I've consulted with several woman, three injectors, and also a well renowned plastic surgeon and they all said I didn't need filler and my lips look ill proportioned. The sad thing is that injectors do not tell you that filler is actually semi permanent or permanent. I may have to live with these lips for a very long time. Or I can risk getting them dissolved which can cause permanent damage. The stress of this situation has affected my job, my livelihood and postponed my wedding.

Staff at SusqueView put so much love and care into what they do. It's really a top-notch rehab, PT…read moreprovider, memory care unit, and senior center. As soon as I walked in, I was greeted with fun and creative holiday decorations, and I learned that each month has a calendar of seasonal events where residents can join in social activities at least twice a day, every day! Lotta love given at SusqueView.

Best massage I've ever gotten. She listened to what I needed and didn't use too much pressure…read more Unfortunately the place closed down

I am new to this center, but tried a 60 minute Swedish massage with therapist Rosetta. I was…read moregreeted at the door and filled out forms so the therapist could better address my needs. Rosetta escorted me back to a very nice room and thoroughly reviewed my forms to better understand me as a new client. I explained my shoulders and neck were tight/sore from shoveling snow. She did an excellent Swedish with a concentration on my neck and shoulders. She has more of a deep pressure, which I really liked and asked me to let her know if she needed to go lighter or deeper. I am very impressed with the massage. Rosetta was able to also uncover some knots and worked them out thoroughly. My neck and shoulders feels wonderful! The center also gave me a packet at the checkout with my therapist background and specialties in massage, tips on keeping lose. I thought that was such a nice touch! I will definitely be back!

Tishana is amazing! She's very professional and takes her time to listen to what you want. She…read moretalk's you through what she's doing so the only surprise is how great your hair looks! I highly recommend Tishana!

I went to Healthy Touch for a massage to deal with pain I was feeling in my left shoulder…read more Thoroughly professional and friendly staff. I had no wait when I arrived for my appointment. Massage was wonderful, except for the shoulder which was just painful. Stacey, the masseuse and proprietor, suggested I contact my doctor because she did not believe what I was feeling and describing was muscle related. She could not be sure what it was but suggested I should at least rule out any potentially serious issue before any further appointments. Good thing she did. I had a herniated disc in my neck that was causing the aches and tingling in my neck, arms, and hand. It soon lead to a loss of strength in my left arm amoung many other things. My Doctor and Healthy Touch worked together over the course of almost a full year until the massage therapy, medical procedures, and revised exercise program brought me back...almost as good as new. Without Stacey's recommendation I am have waited longer to see my Doctor...and it might have been a lot worse. Massage can relax you and feels wonderful, but at times, when done correctly and professionally, it can be so much more.