NO CARE for customers!!! DON'T TRUST!!!…read more Dropped my phone off just for moisture control and to get it dried from the inside. I called ahead of time and it was said that there would be a 1-2 hour wait. It was also supposed to be $70. When I showed up, the 1-2 hour job turned into a 5-6 hour job. They said it would be ready by 4 and around that time, I got a confirmation message that it was ready. When I showed up, no one was there and it was still within their regular hours. Then I called the owner and he said he would get ahold of someone. Nothing ended up getting done and wouldn't answer any more calls. I ended up being without my phone on a two day overnight trip and I'm a minor and I wasn't with my parents, so this lack of care and management led to my safety and trust being compromised. When I returned, they went to look for my phone and lost it. They proceeded to look for ten minutes without an explanation of where it went and they thought someone stole it. Then finally they looked under a MacBook in the bin where it was supposed to be and they found it. So after all these bumps in the road I was happy to get my phone back but wanted some form of compensation/refund for what mistakes they made and what trouble they caused me. But no, all they could say was that they completed the repair and that's all. So just drive the extra 20-30 minutes to somewhere else where they actually care about you- the customer. P.S. Their terms and conditions are absolutely ridiculous. It puts all the risk on the customer and has ended up costing others lots of money for things they didn't want done.

Reported him to the BBB. Paid all together $824.68 for a…read morenew screen and motherboard. Original reason was for the screen but he insisted my motherboard was fried too. Long story short he sent my computer to Arkansas where I live now after over a month of back and forth crap. Computer camera doesn't work, computer over heats, freezes and shuts down and now won't get past the Lenova screen before it blacks out. He is unresponsive of course. Please do not waste your time or money on him. I should have read the reviews first.

Paid 180 dollars for a phone repair, wrong screen was put onto Iphone 16, phone is currently with…read moreapple support, so now without a phone due to internal display issues this caused. Waiting for phone back and report from apple so can file a report to get money back. Would not recommend using. Caused more money in issues than it would have to just send it into apple to start with.

he got my phone fixed the same day and it wasn't to expensive i highly recommend going to this guy…read moreto get your phone fixed up

Fast, fair price, excellent service on fixing a broken screen on my wife's iPhone. New screen…read moreinstalled - worked like original. Very happy!

The battery died in my otherwise perfectly useful iPhone X. I looked into all the options and…read moredecided to have the battery replaced. After much research and many calls. I decided to make the long drive into Lebanon and Cell Phone Services. It was well worth the time and distance: excellent value, quick, efficient service, and very friendly. I highly recommend this local business!

I recently bought an external cd drive for my laptop at staples, they were habibg a half ofd sale…read morefor one week so i decided to buy this product. I return home and find out my product does not work. I return to staples one week later to figure this situation out. The man who helped me was Bob, he was very nice and outgoing to help me. Bob had the same product as me so we tried his out, and it worked fine. I could not find my recipt so i couldnt return this product, i also paid in cash, Bob looked into the pc log history and found my purchase. I bought this product during a half off one week sale. Apparently, theyve already had one return of the cd drive because it didnt work. We figured this company sent these batches out half off because they didnt work. Bob then refunded my purchase after all the work we put into this machine, told me to come in next wrek and purchase another one for full price. He helped me very much after this conundrum we went through. If you every have problems with your pc go see him! He knows his work, and is very sympathetic towards customers, going out of his way to help out. He even told me my skyrim cd could be downloaded with steam. Just enter they key and play. Extremely helpful. Overall rating four because of the bad batches that people bought without any knowledge that they were already broke.

dont get cards from there they don't work and they don't refund you I bought one from here and it…read morejus dosent work and when asked for a replacement I was told they don't do that so I got took from my money

Kevin installed a screen for me did a good job at a fair price, Had an issue with phone after that…read moreand he took care of it immediately. Great service I am pleased.

My daughter totaled our iPad screen, they fixed it quick and did a perfect job. 5 outta 5, would…read moreabsolutely come back again! Thank you so much.

If I could give this business a zero I would. The store owner is rarely in the store during open…read moretimes on door. You have to text to find out when he is actually open. Secondly, he told me that he would purchase a new Chromebook I had but claimed he had to go to the bank first. I agreed to come back by later that day. He also said he would be interested in any other electronics I might have. I went home, came back as agreed and he said he wanted them all but hadn't gotten to the bank yet. So I came back the next day, door was locked during open hours on door, I texted and he said he was out to lunch, back in an hour. Against my better judgment, I came back and he still didn't have the money to purchase my items. A week later he still claims not to have it. From my standpoint, he is all talk and no action. Don't waste your time.

They sold my 16 yr old daughter a "new" phone, she paid $400 in full and was supposed to get the…read morephone on Friday. Get told that the phone they got was a stolen phone so they had to get her another one. She went to pick it up on Saturday and it is clearly not a new phone. Store owner said it's refurbished. I told them to keep it and just give her money back and he says he will but doesn't have the money and asked us to wait till the following Monday. The following week we got the run around the entire week. He is never in the store. When he would tell us to come to the store we would show up and it is closed. Dodged texts and calls. We just keep getting the "give me a few days or a week" run around, going on two weeks now. So tired of dealing with this mess. I really wish we would have never walked in this store. So now I tell my daughter she is just out her money or file a civil suit... worst experience.

The employees are reliable, available and easy to deal with. Don't wait! Call them now!…read more BTW, honesty is common at this place. This helped us immensely in making our decision on what to do.

I took my tablet to the Rolla, MO location on July 5, 2024. They said it needed a new battery. It's…read morenot a new tablet, but I hadn't backed up the info on it. I made it clear that the ONLY reason I was paying to have it fixed was to save the info. I never heard back so I tried calling them. Their number is CONSTANTLY disabled. Sometimes a fast busy, sometimes all circuits busy, sometimes it doesn't ring at all. I suspect they do this on purpose. I finally got through to them a month after I had dropped it off. They hadn't even started the work. They were waiting for a part. (battery?) They would have the part tomorrow (Friday) they would call Monday. It is now September 6. They never called, I couldn't get through until yesterday. STILL not fixed. I went in today 9/6/24, (they are an hour away) they have my tablet fixed. I asked them to turn it on. THEY WIPED THE TABLET. Nothing left on it. I'm not sure it's even the tablet I dropped off. I am gutted. The only reason I let them have the tablet was to preserve my info. They are the worst. They lie, they don't respond, they don't know what they are doing. I would recommend you avoid this place like the plague. They are the worst!

This guy was extremely nice considerate of our situation and did what he could to help us.read more

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

Craig is a Mac wizard! I had a MacBook that other stores said was too old to be fixed and he was…read moreable to put a new OS on it and make it work like a brand new one! He provided excellent customer service and makes sure to go over everything in detail before you leave the store. I can't thank him enough and will be going back to him for anything I need in the future. Ten stars!

Craig replied very quickly to my first inquiry, he is very professional and was able to fix my Mac…read moreMini. I guess I could come up with a few paragraphs of word-salad praise but the fact is, he fixed my Mac, did it at a reasonable price, and did it quickly. Communication and service were great. What else can you ask for? I highly recommend! P.S. I am from Pulaski County, MO....not Arkansas LOL.