Four months on from my wellness visit I am being hounded by labcorp for payment due to an original…read moremiscoding when ordering lab work for me. They didn't code the visit as a wellness visit and coded as a meet and greet with a new doctor. This was despite me not requesting a change of primary care provider. The change was only necessary because the provider left McLeod. After I got bills from McLeod , I contacted them and they eventually corrected their own bill but they are refusing to contact labcorp with updated coding so that labcorp can correct their bill. I have spent too many hours of my time on the phone with blue cross and with labcorp and they both tell my it has to be the provider who initially ordered the blood draws that has to contact them in order for this to be corrected.

I recently went there with my adult son. I HAVE NEVER IN MY LIFE BEEN TREATED SO POORLY. The…read morenurse, JAIME was absolutely awful and beyond rude. They would not allow me back to see him or talk to the dr. The charge nurse was no better and didn't want to hear anything I said. I did nothing wrong, I was in tears and so worried. These women should not be in the nursing profession they have no people skills, kindness or compassion. I will be filing a formal complaint and will not stop until I'm sure no one else will have to go through what I did. Also he was sent home in the same condition as he came. He asked me to take him to a different hospital. We went to seacoast McLeod And he was admitted. On a good note they were so very very kind and compassionate and treated his condition with the concern it deserved. It was the best hospital experience you could have asked for. Every single person was absolutely amazing. Thank you to all including our amazing floor nurses Kimberlyn and Shay.

My husbands Urologist, Dr. Shore, sent a referral to Dr. Sherrill. It was marked top priority…read more Carolina Health Specialist Dr. Sherrill, had moved to a private practice so they just threw the referral away. When we hadn't heard anything we called them to check on it. They told us they hadn't gotten it. We then called Dr. Shore who ordered it and they resent it to them. Again they threw it away without telling anyone the situation. When we finally figured out what was happening and called Dr. Sherrell to schedule he can't get in until July. The whole thing is total negligence. They are risking my husbands life with it. Not a good experience by any means!

Dr. Lazar is the absolute worst. If you're looking for rheumatologist save yourself the headache…read moreand go somewhere else, even if it requires travel. This doc could care less about people his bedside manner is trash and I caught him in a lie. My first appointment I had paperwork from dermatology with a diagnosis he was not familiar with. I was forced by ortho a year later to go back to him and he had the nerve to tell me he knows all about that diagnosis he HAS IT TOO and it means nothing and has no significance. Guess he forgot about our convo one year before, well I sure didn't. He has no integrity and is arrogant. Dr Lazar is truly the WORST doctor I have met in very long time and I am so grateful I am finally healthy and don't have to rely on people like this for help. Disgusting experience. Signed, RN x 22!years who knows the system and knows what's acceptable and what is not in healthcare. Beware, steer clear of this office.

Dr King is the most compassionate and smartest doctor I know She takes the time to explain…read moreeverything and makes me feel like she is my friend not my Doctor. You will feel like you found the right person the first time you meet

Having been through a nightmare of doctors more interested in billing than the patient, Dr. Dora is…read moregift. Criticized for spending too much time with patients, she actually LISTENS. She was brought into the area because she's an excellent diagnostition, a skill only matched by her real caring for her patients. I have found that all the doctors in her practice are excellent - the staff is helpful and caring. What more can one ask for?

I came at 3:20 pm with a son with a possible ear infection. They said the doctor already left for…read morethe day and they weren't taking any patients. This is an urgent care in a vacation town. This is unprofessional. Don't bother with this urgent care.

Excellent care!! I was in Pawleys Island on vacation and was hit in the head with a kayak which…read moreleft a pretty deep wound. The entire staff, from the woman at the front desk, the nurse and Dr. Howard, all excellent! Friendly, comforting and professional!

Have been seeing Dr. Thomas since 2018, and feel very positive about what is happening with my…read morehealth. She put me on bioidentical hormones which have really worked for me. Vanessa and Peggy in the office have been super helpful.

Dr Thomas takes the time to discuss your concerns, then explains the plan of care she feels is best…read morefor you based on labwork and an in depth H&P.

Dr. Boykin, his Nurse Practitioner, and support staff are professional, courteous, and…read moreknowledgeable. My husband and I are treated well, accommodated and pleased with the attention we receive.

I had an appointment on 8/19 at 1230. About 10 minutes later, a man presented. He had been waiting…read morefor three days for med refills. He wasn't hostile or threatening. He was just upset. I don't know if the waiting room has cameras. If so, have IT pull the film, starting at 1230. You will see a deranged, angry response by the receptionist. She screamed at that man. Screamed at him at the top of her lungs, like a banshee in front of everyone in the waiting room, including a preschool age child I was humiliated for the gentleman. Why did it take four hours for my refills and three days for him? Perhaps because he's from the Middle East? So can we add racism to the mix? She picked the wrong patient to do this in front of. I retired as the Nursing Director of a 17 site primary care organization. One thing she shrieked was "you can't just walk in here and expect to interrupt the nurses." I beg to differ. Patients needs always come first, not the staff. As an RN would have figured it out for him after a blameless apology. She needs to be terminated, nothing less. Receptionists are a dime a dozen. But established patients are your bread and butter and reputation. I am looking at reviews for a new pcp organization. We will no longer be patients unless this is resolved. I will also escalate this to every committee in your organization, starting with patient safety. The gentleman was no threat, but he could have had a weapon. She can lock herself in the treatment area, whilst the rest of us are sitting ducks. She behaved like she was having a mental health crisis. Please pull that tape. In all my years I have never seen anything like this in my life. I was traumatized by this and it's interfering with my recovery.

I am out of town, on vacation, with health issues. Was looking for an urgent care to receive…read moremedical assistance, overall this one had the best reviews. After visiting this urgent care 100% understand why. The staff was amazing and very welcoming. I had no anxiety in the office whatsoever, the receptionist was very open to answering any questions I had and very patient with me. Along with the nurses assistant walking me through everything, and the nurse practitioner was very adamant about finding a solution to my problem. Which made me feel a lot of relief about the experience. This is one of the best urgent cares I've been to in my lifetime. I would recommend this experience to anyone if needed, of course.

Honestly, the doctor that met with me (works part time), was THE MOST THOROUGH doctor I've ever…read morehad. Not only did he address my issue, but he also taught me some things about maintaining my health! I genuinely wish I'd met this man 10+ years ago, but better late than never, I'd suppose!! I forgot your name, but thank you, Doc!

I have now received a fancy worded email claiming to be a cease and desist. All because I posted…read morereviews and made a Better Business Bureau complaint. I also want to add that I have discussed in great detail my trauma from this office in my counseling sessions. Now I am receiving no caller ID calls. Roxann would like to speak but not to address my concerns because I never made a complaint. When someone has real medical trauma it is incredibly hard to function even harder to be my own advocate. I am no longer comfortable with the office. My partner can attest to how I felt after appointments. I want to start with I think Roxann is a great provider. And it saddens me that I now have to start over because of her office staff. I have very complex medical conditions and I require close monitoring, I am not the average patient. I had a routine surgery go wrong that led to me being permanently disabled. I have extremely severe pain that limits me mentally and physically. I had major surgery on 5/27/26 I have had nothing but complications since. It has exacerbated my pain to levels where I have to heavily medicate and I've been bed bound for the most part since. I only leave my house for medical appointments. And sometimes I simply cannot get out of my bed let alone get in a car and travel 40 minutes to an appointment. This is the first office that has mistreated me leaving me feeling completely uncomfortable. I've left Roxanns office a few times crying in my car because of how the staff has treated me. I never spoke up because I have real medical trauma. I just need to get what I need from my providers and go home. I try my best to communicate how unwell I am. I never ever get my calls returned. I'm often booked out further than I should be. This office just doesn't accommodate sick patients. I don't know if I'm being discriminated against due to my disability or due to race but I have never ever dealt with this level of "patient care" in my life. I had to reschedule 2 appointments with Roxann because again I couldn't drag myself out of bed. I literally haven't showered in a week, I'm losing weight rapidly because I can't eat I'm again in extreme pain. I get maybe 2-3 hours of sleep a night. I asked to speak to an office manager because yes I had to cancel same day I left a message day before they said I didn't okay. So I called same day and finally got someone in the phone she said I would be charged $30 no show. Sydney office manager calls me to explain I signed a no show agreement which I did at the start of my care there. I was told they have no record of my call the day before okay fine. So I have to be charged $30 for canceling last minute. So tell me if I'm fine 48 hours or 24 hours before my appointment no need to call to cancel. I don't control my pain I don't control my body if I physically can't get out of bed to take the 40 minute drive to Roxann's I have to cancel. Patient care is to waive fees on chronically ill patients. Like I said I do my best to communicate. If you can get past the staff she is a wonderful provider otherwise I truly do not recommend especially if you are a chronically ill person

I drive over an hour to see Roxanne; and will continue to do so for the quality of care I receive…read more I don't feel like "just another number" there, I finally have found a provider that gives real answers and real results. The front desk receptionist Taylor, makes you feel like a life long friend. She takes the time to engage personally with you, does what ever she can to help you; and it's evident she truly cares. And then there's Kim. I LOVE this chick!! She is a great time, we always laugh and she makes you feel so comfortable when addressing your concerns. She's so relatable. Roxanne always makes you feel like her only patient of the day. She really takes the time to sit with you, listens to your concerns, answers your questions, and respects your medical decisions. I love that she doesn't push pills - she tries to go more holistic (and that's exactly what I was looking for). She truly puts you and your health first. Her recommendations have been life changing for me and my husband . I will continue to drive to see them; it's a family feel with real results. I wish I could give more than just 5 stars. Job well done, guys!

I see Dr. McCarthy. He is great in my opinion. The staff have always been nice and efficient. I…read moredon't understand the poor reviews, but he's the best primary care doctor I have seen in this area and I'm glad found him.

Dr. McCarthy and the entire staff are fantastic. When an appointment must be rescheduled, they are…read morekind and cooperative. Every person employed is professional, knowledgeable and compassionate. Dr. McCarthy answers all your questions and you never feel rushed. The office has their own X-Ray machines, breathing treatments and I'm sure more. The staff is wonderful about having to do preauthorizations and any necessary forms. I've been going here for over ten years. Three snaps up!