Service guy came on time and fixed the issue. He fixed it quickly. He was also very pleasant…read more This was maybe a little over a month and things are still working fine. The business charged the going rate. I thought it would be more but it wasn't. I plan to use them again.

Great service... On time and professional explained everything and was very helpful…read more I would absolutely call them again if I had any problems in the future

Very unprofessional- do not honor service requests. Poor service. Poor communication…read more I moved my work schedule to accommodate the service window but never showed up, never picked up my call, never gave me a call to update.

I understand that this particular trade is in high demand right now, but there is no excuse for…read moregoing through the trouble of showing up and having a good meeting and providing a good quote, and then after reasonably agreeing to reschedule a late afternoon appointment when the day went long, not showing up for the first appointment of the day on the rescheduled day, nor calling, nor responding to voicemails. Etc. I honestly have no idea WTF is going on. I was excited to have a water backup system put in to avoid having my sump pump back up again after the recent Nor' easter damaged my basement, and I'm going on weeks now with nothing to show for it and having to start from scratch. Stay away.

Left a mound of gravel on the side of my driveway, FYI, the water line was replaced on my neighbors…read moreproperty. I've left 5 messages with no call back , had to report them to the township to have it removed!

had Roto Rooter Middlesex County out for emergency service on Sunday 9.21 due to overflow from an…read moreupstairs unit washer into my father's downstairs unit. 2 gentleman came. The first employee came, said he seems to have mold growth inside one of the walls and asked for copy of homeowner's policy and described the process for mold assessment and remediation. The technician arrived and snaked the line, removing some sediment. both told us that another tech would come the following day to camera the line to assess underlying problem and offer additional services based on what was found. Dad paid $640 for the work which included camera investigation. Mon 9.22-- no one called or came. Tues 9.23 I called and a camera tech came with a supervisor. Supervisor Joe informed me that he was not aware that a "mini cam" was needed and they do not have any since the 2 they use are our for repairs and it could be months before they are able to come back for this. I immediately messaged the water restoration specialist that informed us about the mold-- no response. i immediately called the office and after being transferred several times was sent to a manager's vm and i left message. also no response. I contacted another company, came out with a camera and found the blockage was further down the line ( roto rooter had not cleared it) and cleaned/flushed it. another $800 So basically roto rooter came in, told us about mold, how to proceed with diagnosis of problem, took Dad's money and then could not deliver the agreed upon service. My 85 yo father had eye surgery a few days ago, is visually and hearing impaired and generally weak. Sleep well roto rooter Middlesex.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

I needed a spigot replaced and Dennis responded quickly to my inquiry and came out for an estimate…read more The communication and explanation of services was very good. He was punctual and he completed the job quickly. I definitely recommend using Dennis.

Great service, professional and met the promises price. Did the service and also identified and…read morereplaced a valve. Would recommend

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

We recently had Archer Plumbing install our new Toto toilet. Micheal T. Arrived right on time, and…read morewas sure to wear shoe covers and brought in tarps to protect our floors. He gave us a very reasonable fixed price and worked quickly to remove the old and install the new. We have used Archer for all our plumbing needs for almost 40 years. We highly recommend them.

Everything about the service was excellent, professional, knowledgeable, and the work was done…read moreproperly. However, the pricing is extremely high. I was initially quoted $1,100 for hydro‑jetting a kitchen line and $425 for snaking. After the technician spoke with the owner, the price was slightly reduced, but it was still far above typical rates in New Jersey.There was also an additional $50 service charge that wasn't included in the job cost, which is not standard practice. All companies I have dealt with include that fee as part of the job if you approve the work.They also charged $225 to replace the sink cup (basket strainer), a simple part that normally runs $90-$180 total with installation in NJ. Again, the work was good, but the pricing is consistently on the very high side. If money is not an issue, I recommend this company for their professionalism and quality of work. I would have given more stars if not for the pricing. In my opinion, the overall cost structure feels like a rip‑off.

We've been customers of Arctic Air Conditioning since 2017 and have always enjoyed excellent…read moreservice. We have our HVAC systems serviced every 6 months, and various services during the past 9years. Yesterday's technician, Victoria R, was extremely thorough and gave a detailed explanation of the items noted on the Home Health Report. She was respectful of my home (wore booties & cleaned up debris), friendly & courteous. Also, my husband & I were impressed that Arctic Air hired a female technician; more companies should follow your lead!

My family has used Arctic Air Conditioning for more than 20 years, and our experiences were…read moreconsistently excellent. Unfortunately, my recent standby generator installation was the complete opposite. The sales estimator was professional, provided a reasonable quote, and included additional warranty coverage and extras that helped earn my business. During the sales process, I specifically requested a Generac Guardian series generator rather than the newer models because I preferred the owner functionality and did not want features that require additional monitoring subscriptions. The problems began with the permitting process. Arctic submitted the permits, and the township informed me that the mechanical plans had failed review and additional information was required. When I contacted Arctic, I was told they would handle it. Several weeks later, Arctic called and stated that the permits had been approved and asked me to schedule the installation. I specifically asked for confirmation that everything had been approved and was assured that it had been taken care of. On installation day, communication and coordination were extremely poor. Multiple crews arrived, but important information I had discussed with the estimator was never communicated to them, including the generator location and my request for a white meter backer board to match the house. The plumbing and electrical teams appeared to be operating independently and often did not know what the other team was doing. During the installation, I discovered that the generator had been placed directly over a storm drain. When I asked that it be moved, I was told that it had already been bolted down and was difficult to relocate. I insisted that it be installed correctly, and the crew eventually addressed the issue. Throughout the day, a total of nine company vehicles came and went. For comparison, similar installations are often completed by a much smaller, coordinated crew. The entire process felt disorganized and inefficient. There were additional communication issues regarding the gas piping. I had plans to finish my basement and would have preferred the piping to be routed as tightly as possible along the floor, but that discussion never occurred. After installation, a gas leak was discovered and the plumbing team had to return to make repairs. At the end of the day, Arctic requested payment in full. I declined and explained that I would make final payment after all required township inspections were completed. When I contacted the township to schedule those inspections, I was shocked to learn that the permits had not actually been approved and that the work should not have been performed. I am still waiting to learn whether I will face any additional costs or penalties as a result. The installation itself may ultimately be corrected, but the permitting issues, lack of communication, poor coordination between crews, and apparent misinformation regarding permit approval made this one of the most frustrating contractor experiences I have ever had. Based on this experience, I cannot recommend Arctic Air Conditioning.

I would not personally recommend using JUST DRAINS Plumbing…read more The positive side is the Work seems to be fine and the plumbers that worked in the job were excellent But the presentation and the financial payment explanations we are at the least unsettling for me. After the initial agreement was signed,, there were zero response to my many inquiries to the main office, this situation lasted for a long end extended time. The written invoices and work descriptions later, much later submitted to me we're extremely unprofessional and poor quality To date, the company has hired a professional administrator in this area But for myself, I cannot offer a positive recommendation. I remain extremely unsatisfied and unsettled towards my experience with this company To repeat the work seems satisfactory, no issues have resulted to date, but that past experience was lengthy and bit devastating

BUYER BE WHERE I was sold copper piping. They installed…read morepoly. They left me with a messed up fence a water meter cover that is buried too low and poor installation & materials. I paid over $25,000. Just Drains charged a very premium price and did not deliver. They have been completely non-responsive since exposing the buried water meter cover.

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

Charged an outrageously high price for replacing a bathroom extractor fan. No complications…read moreinvolved. Electrician refused to show me the invoice for the fan that he purchased. I'm just an 89 year old sucker !

Needed service during a community wide outage. Came out quickly and got my generator going.read more