Nice people from management to the general manager. Always a pleasant experience. I will definitely…read morekeep coming back and purchasing more cars and continuing to service my vehicle here.

BAIT & SWITCH. Veteran's don't shop here, go to Schomp BMW Highlands Ranch. Horrible experience at…read moreWinslow BMW. After a week of car shopping, we returned to Winslow to buy a 2026 x5 they advertised on their website for $63,483 in multiple places. Under their BOLDED SELL PRICE of $63,843 in extra details it shows even cheaper at $63,184). In those same details there's a link for "Read More". It opens a popup "LEARN MORE". It clearly shows the lower $63,184 price with monthly payment, financing details, etc. No disclaimers or fine print anywhere saying Winslow doesn't have to honor prices even if its a mistake. We finally found the car we want, at the price we want, and payment we want. Worrying there might be a mistake, I texted our salesman (he is great and none of this is his fault) and specifically said my wife is very interested in this x5 (attached screen shots from Winslow website showing Dealer Discount of -$13,116 and the Bold Sell Price $63,483). Then said "Love that $63K price tag with $13K off." I wanted no confusion on the price (it was great deal) and highlighted $13K off to make sure it wasn't a typo. Salesman replied we were in luck because it was there (he sent pic), a courtesy loaner and had 3,641 miles (matched website exactly). When we got there, I asked him why it was discounted so much. He said because it is a loaner. I said you have 2 other loaners but they were about $6K . He said he didn't know why but the price shown on the website is the price. We test drove it just to be sure and my wife loved it. She said this is the one and I was so glad our search was over. Salesman went inside to talk to management then took us to talk to the General Sales Manager Aaron Berger. Our conversation started out nice enough. Aaron quickly explained the $63K price was a glitch in their system and Winslow couldn't sell it for that price. He blamed Winslow's 3rd party website servicer and showed me his texts back and forth with them about how they don't know why it showed that price but it shouldn't. Then came the "SWITCH" with the "REAL PRICE" shock of...wait for it...$68,670...$5,486 more than the advertised price. Multiple times Aaron told me Winslow just couldn't sell it for the $63K price, apologized for the glitch, and blamed Winslow's 3rd party web maintainer. Aaron didn't even offer to come down a little more as a way to apologize for their "MISTAKE". Expecting Winslow to possibly not honor their advertised price, I already Googled before arriving if a Car Dealership had to honor their advertised price even if it was a mistake. It said (I know Google can be wrong) they did unless there is fine print or disclaimers allowing them not to honor the price. I searched their website exhaustively and there was none. I told Aaron I wasn't trying to be a jerk but I didn't think they can legally not honor the price. Aaron immediately said he "COULD NOT" not and "WOULD NOT" sell it for the advertised price. Then I told him I would be consulting with an Attorney and he said dismissively "OK". Then we left his office and he hurried out of the dealership leaving me with our Salesman. I purposely told the Salesman, in a voice Aaron and everyone else could hear, it was not right for Winslow to not honor the price. I came here specifically for that car and for that price. The Salesman apologized and agreed it was Winslow's mistake. We then left totally dejected. I hope Winslow will change their mind an honor their advertised price but I don't expect they will. I definitely am consulting an Attorney. In the end, Winslow has lost the business of a 2-Vet family, will ultimately lose more than the $5,486K difference thru published bad reviews and negative word of mouth (I have a loud mouth) campaigning, and will know they could have made it right but choose not to.

Compliment for Chevrolet North - Colorado Springs…read more I want to make a huge compliment to the amazing service I received from Kyle, my service advisor, along with Richard Frizzle and Mike Maroon. I truly appreciate everything they have done for me--their honesty, fairness, and professionalism made all the difference. It's such a relief to know I can trust the people working on my car, and I am grateful for the excellent service they provided. Thank you all for doing such an amazing job!

They lied about the vehicle being fully inspected, either that or they chose to ignore any issues!…read more After only 3 months of having my 2020 vehicle I got a warning pop up saying "brake block fail" & the brakes slip where I couldn't stop well. This was after the first issue after 2 months of having the vehicle, where my washer fluid hose poured out all of the washer fluid I put in! I reached out about that saying how after only 2 months it isn't right I would have to be out for any issue like that. I was coldly told they can't do anything for me! Now the brakes the very next month! I took it to a shop (not theirs because I have no trust in them now!) & it needed new front rotors & brakes & a brake fluid flush because it was so mucked up!!!! The caliper was causing the brakes to wear uneven where my back was at a 6 but front was at a 2!!!! Rotors were severely grooved so needed new rotors, pads, & brake flush which was $549 after my $50 off coupon. 3 months of having the vehicle & putting that kind of money on an issue that should have been caught & handled during their "complete inspection" is unacceptable. This is the first & last time I will go to them for a car! Needless to say I won't be bringing the car in for servicing w/them because they don't care & are dishonest. I still haven't dealt with the washer fluid hose. Bob Penkhus on Test Dr. bent over backwards to do what they could whenever I had an issue. When I first bought a car from them about a month later there was an issue that they took care of, no cost to me, because I just bought it & they wanted to keep my business. Whenever I needed a repair they worked with me to find any discounts they could give to help! THAT is how you keep customers. I only bought from Mike Maroone because Bob Penkhus didn't have any used cars in stock that met my requirements at that time.

Came in knowing we wanted to buy one of three cars. Our salesman was great in showing them to us…read more When it came down to actually purchase the car a "mandatory" $699 Protection package showed up on the bill. We balked and were handed off to a "manager" who told us this was mandatory and they could try to get it off the bill but that the person that could do this was in Texas on a holiday and presently unreachable. We walked out and miraculously as we were pulling out the manager flagged us down to tell us he managed to contact contact the guy in Texas and yes it would be waived. Talk about going the extra mile! So we bought. Even with the 15-20 minute diversion of the paint protection package it took about 2 hours. Not bad. As a postscript, when I got home I realized that our email addresses put down on the paperwork were bogus, sparing us the barrage of "congrats on your new car" messages and probably EchoPark's corporate customer satisfaction survey. We liked our salesperson.

overall a horrific experience Eric did a bad job and snaked me selling the car wale I was getting…read morethe check and they sold it from underneath us.

Phil Long Ford of Chapel Hills 1565 Auto Mall Loop…read moreColorado Springs, Co 80920 While traveling to Colorado Springs in our Ford Transit van on I-70, we hit a rough patch in the road that triggered a steering warning light--and suddenly, we had no power steering. Our plan had been to spend the night in Colorado Springs and head back to Georgia the next day, so this was an unexpected and stressful situation. We went to Phil Long Ford and were immediately helped by Bailey Gifford, a Service Advisor who came out to meet us at the van. She brought us inside, helped us get everything checked in, and clearly explained the process. Although she mentioned that scheduled appointments are typically prioritized, she truly understood our situation and the urgency of our travel plans. Before we even left the service desk, Bailey reassured us that she would communicate our predicament to the technicians. That alone gave us a sense of relief. As we walked through the building toward our ride, my wife commented, "It's too bad we got a ride--this place is really nice!" And she was right. The facility is large, clean, bright, and very welcoming, with a comfortable seating area and spotless restrooms. It made a strong impression. Shortly after we dropped off the van, Bailey sent me a text letting me know I could reach her anytime during the service. We've never experienced that level of communication before. It may seem like a small gesture, but for a customer, it makes a huge difference. Being able to send a quick text instead of making a call is incredibly convenient and reassuring. A few hours later, I texted Bailey for an update. She promptly checked with the technician and responded that everything had been inspected and the van was ready--no additional services needed. We picked up the van just hours after dropping it off, and after driving a couple thousand miles since then, the power steering is working perfectly. We are now home after a beautiful trip. Thank you, Bailey Gifford, for your professionalism, kindness, and for helping us stay on schedule while giving us real peace of mind. And thank you to Phil Long Ford for employing such friendly and knowledgeable people. You've earned our trust and our recommendation.

Great experience. Just want to shout out to Anthony and TD Townsend for their kindness and…read moreassistance in buying our Mach e. They were wonderful. The facility is very nice. There is food and drinks (non-alcoholic) :). There are areas to power up electronics or watch TV while the family waits. The view from the facility is breathtaking. Anthony walked us through the process of buying our first EV. Every step is explained in detail. We left confident and happy.

Patrick sold me a fantastic 2018 Ford F-150 a year ago. Its been a great truck and everyday I drive…read moreit I can't believe I'm driving a truck this nice. I would recommend McClosky Truck Town and especially Patrick. They all really came through for me when my old truck was on its last leg. I've also received good service at their service center. Give them a shot. I'm a regular working stiff and glad I walked into their store. Robert Surprenant, Colorado Springs

This was the absolute worst experience I have ever had buying a vehicle. When I was discussing my…read morepurchase, a 2019 Ram, I mentioned to my salesman, Colton, that exhaust leaks were common on 5.7's and I wanted that addressed. They warmed the truck up to hide the initial tick, I found out about it the following morning. When I brought it up, they said they would take care of me. They absolutely will not. So now, I'm out the down payment on the truck and a $1500-$2000 repair out the gate. This is something they should have addressed before showing the truck. Mike was the lead sales manager on the deal and he was extremely rude when I brought it up after the purchase. I would not recommend McCloskey to anyone, ever, they shouldn't have been open as long as they have been with the way they treat their customers. They represent the worst in the springs. I would give them negative stars if possible, they don't even deserve one. Don't purchase anything from them and get the word out. Don't fall for the BS their salesman will spew to get the deal. They do not care about the quality of their vehicles and will push off expensive repairs on you. Buyer beware.

Using an auto broker has been quite an experience, and I will say it's the easiest and least…read morestressful car buying experience ever. I will never go to a dealership again. David Anthony was extremely flexible and professional through the whole process. As long as I am in CoS I will continue to use David for all my auto needs. Thanks for the great experience David! I love the new Supra!

Brian Heiter has been a contact for a while and as a commercial real estate broker, I know the…read morevalue a broker can bring...that said, even I was blown away by the service, financing and unbelievable ease of this car buying experience. It was streamlined and seamless from start to finish. I'm a customer for life. And everyone I know will hear about HM Brown because of Brian.

If I could review no stars, I would. Bought a Subaru Forester from them last November. They said it…read morehad a timing chain. 2 months later, the car needed to replace head gasket, timing belt (we called them up and they were like "oh, I never said that. I don't remember saying that." The car won't accelerate well, the RPM keeps going up and down while we're on the highway. STAY AWAY!!!

Buyer beware. When asked if i could take the vehicle I was looking at to a mechanic. They said…read moreyes and they encourage it. They say that they do very little work to the cars. When I returned from my mechanic and told Joe about the work that needed to be done he wasn't willing to adjust to the price of the vehicle accordingly. Not worth my time.