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    Dream 4x4

    4.2 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    Mike Maroone Chevrolet North

    Mike Maroone Chevrolet North

    (159 reviews)

    Great people, solid team at both Chevy and VW! While not perfect, they are working on changing…read morethings for the better and I look forward to getting my dream Tahoe from them next time around!

    15 Days With My 2026 Corvette -- No Completed Diagnosis or Repair!…read moreUnfortunately, my experience at Mike Maroone Chevrolet North was disappointing from the first impression through the final outcome. I had a scheduled service appointment for my 2026 Corvette Stingray on July 20, 2026, with Johnny Herrera as my service advisor. When I pulled into the service drive directly in front of Johnny's desk, I wasn't acknowledged. Another service advisor eventually approached, asked if I had an appointment, checked and said, "Oh, you're with Johnny." That was my first impression. I left the Corvette with an engine/transmission concern. I ultimately picked it back up on August 4--15 days later--without the problem being diagnosed or repaired. During those 15 days, Johnny communicated periodically, but the updates remained essentially the same: no new information, the vehicle hadn't made it into the shop, or they were waiting for a transmission technician. I understand that dealerships get busy and C8 Corvettes may require specialized technicians. My issue isn't that the diagnosis couldn't be completed immediately. My issue is that North accepted and retained my Corvette for 15 days despite apparently not having the technical resources available to move the diagnosis forward. The transmission technician became an obvious single point of failure, yet expectations continued to be extended instead of simply telling me they couldn't get to the vehicle. After a promised completion date passed without further communication, I visited on a Saturday. Johnny initially didn't recognize me until I reminded him, "black Corvette." He then explained they would probably need it through the following week, possibly longer, because the transmission technician was working on another C8. Eventually, I stopped asking for updates. On August 4, I arrived unannounced and asked Johnny for my keys and Corvette back. He brought it around and apologized that he hadn't been able to do much with it. I left. The same problem returned September 1: check-engine light, Engine and Transmission System fault and "IDLE CREEP DISABLED." This time I contacted April Kuntzsch at Mike Maroone Chevrolet South. The contrast began immediately. When I arrived, April walked directly to my Corvette, greeted me with "Michael?", an extended hand and a welcoming smile. More importantly, she scheduled my Corvette when South could actually get it in front of the appropriate technician. I dropped it off September 2. By the morning of September 3--less than 24 hours later--it was diagnosed, repaired and ready for pickup. South documented ECM P073E and TCM P0776, P2856 and P2854. The TCM calibrations were out of date. They programmed the TCM, performed the required GDS Fast Learn and rechecked the vehicle. South also diagnosed my nonfunctioning rear parking alerts and discovered both Parking Assist Module connectors were disconnected. They reconnected them. That's why my experience at North was so frustrating. Johnny Herrera/Mike Maroone North: 15 days, no completed diagnosis or repair. April Kuntzsch/Mike Maroone South: less than 24 hours, diagnosed and repaired. Same owner. Same Corvette. Same underlying problem. Completely different service experience. Had North simply told me upfront that they didn't have an available transmission technician and couldn't provide a reliable timeframe, I could have made an informed decision instead of losing the use of my Corvette for 15 days. Under-promise and over-deliver. Unfortunately, my experience at North was the opposite. One star.

    Phil Long Ford Of Chapel Hills - 2025 Ford Explorer ST

    Phil Long Ford Of Chapel Hills

    (373 reviews)

    Phil Long Ford of Chapel Hills 1565 Auto Mall Loop…read moreColorado Springs, Co 80920 While traveling to Colorado Springs in our Ford Transit van on I-70, we hit a rough patch in the road that triggered a steering warning light--and suddenly, we had no power steering. Our plan had been to spend the night in Colorado Springs and head back to Georgia the next day, so this was an unexpected and stressful situation. We went to Phil Long Ford and were immediately helped by Bailey Gifford, a Service Advisor who came out to meet us at the van. She brought us inside, helped us get everything checked in, and clearly explained the process. Although she mentioned that scheduled appointments are typically prioritized, she truly understood our situation and the urgency of our travel plans. Before we even left the service desk, Bailey reassured us that she would communicate our predicament to the technicians. That alone gave us a sense of relief. As we walked through the building toward our ride, my wife commented, "It's too bad we got a ride--this place is really nice!" And she was right. The facility is large, clean, bright, and very welcoming, with a comfortable seating area and spotless restrooms. It made a strong impression. Shortly after we dropped off the van, Bailey sent me a text letting me know I could reach her anytime during the service. We've never experienced that level of communication before. It may seem like a small gesture, but for a customer, it makes a huge difference. Being able to send a quick text instead of making a call is incredibly convenient and reassuring. A few hours later, I texted Bailey for an update. She promptly checked with the technician and responded that everything had been inspected and the van was ready--no additional services needed. We picked up the van just hours after dropping it off, and after driving a couple thousand miles since then, the power steering is working perfectly. We are now home after a beautiful trip. Thank you, Bailey Gifford, for your professionalism, kindness, and for helping us stay on schedule while giving us real peace of mind. And thank you to Phil Long Ford for employing such friendly and knowledgeable people. You've earned our trust and our recommendation.

    I have called Phil long ford chapel hills 3 times now. one in which I left a voicemail yesterday…read more9/16/2026 no one has returned my call. My truck has a recall on it and I want to schedule an appointment but no one has answered or returned my call. I write a review about this place everytime I have to deal with them. Its a recall or I wouldn't call you I promise.

    Dream 4x4 - car_dealers - Updated September 2026

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