Helen the salon staff was such a sweet and wondering person!! She nailed what I wanted to get for…read moremy nails in the perfect timing. I love my nails and will definitely come back and ask for her again!!

After trying 3x calling and calling ALMOND NAILS in the same neighborhood as this place, I went…read morewith URBAN. They answer the phones right away, was able to book you in same day, and answered all your questions on appointment length and price range to expect. I've walked by this place a lot in the mall but this will be the first time I have my nails done. And I am super excited to give them a try. The place is bright and clean.

5 stars for quality of service and high attention to cleanliness / hygiene! When I first walked in,…read moreI thought WOW this place is beautiful and *spotless.* I also felt safe coming here because they had their Covid procedures posted and clearly visible in the reception area. My sister and I booked appointments the night before the scheduled date. They were able to accomodate us on short notice, so we felt really lucky! Laura worked on both our pedicures (our appointments were one after another, if we booked more in advance they would have been able to schedule us at the same time). She was incredibly caring and checked in to ask if the temperature of the water was ok, if ever I felt uncomfortable to let her know, if the color was OK after she put a drop on the first toe. I could really tell that they are very attentive to their customers and care about helping them feel as comfortable as possible! I'm so happy with how pretty my toes looked at the end of the service (light cotton-candy pink). It was such a relaxing and pleasant experience! It was the perfect way to check something off my list of things to enjoy during my vacation.

This nail salon is less than a year old from what I understand and neatly tucked away on Royal Oak,…read morejust a block or two down from Rumble and the Buy Low supermarket. I called on a weekday and with short notice was able to get an appointment for a pedicure($35). Upon arrival I changed my mind to get both a mani and pedi ($55) which they were happy to accommodate. It's a nicely laid out salon, airy and clean with plenty of room to accommodate customers and was fairly quiet during my visit. I took a seat in one of their massage chairs and was offered a drink as the pedi service began. I enjoyed the experience and left thoroughly relaxed. They did a good job with my nails though some areas could use improvement (better shaping for instance). Overall, a good experience here and I would definitely recommend for a nice ambiance, friendly service and good value for money.

The team working at the salon are all friendly and profession. We went in as a party of 4. Jospeh…read moreoffered us drinks as we waited. The place looks clean. The tools were sterilized between use. They do very nice nail art designs.

Loved my hair and makeup . thank you ! would highly recommend to anyone looking for something…read morebefore a special event

Paige is the best! She did my Relaxation Massage and it is indeed relaxing!…read more I happen to be recovering from some type of flu virus. I decided to do hot yoga that day at 9:30 am. Although yoga helped making me feel better, I decided to go for a massage. I was trying my luck that day to get accommodated without reservation. I walked in, was greeted by the lovely receptionist and asked how she can help me. I told her I wanted a massage. She checked her computer and luckily I only have to wait 1 hour. This Eccotique branch is conveniently located inside Metrotown mall. I could definitely spend 1 hour window shopping. Five minutes prior to my appointment I was already back at Eccotique. I was lead inside and was asked to sit on a couch and wait for my masseuse. I was offered water or tea while I wait. After five minutes, my masseuse came and introduce herself. My masseuse' name is Paige. She then lead me to a private room. The room is of adequate size. Enough for a massage bed and for the masseuse to move around. I was asked to sit on the bed and was told to close my eyes. Paige then pressed her oil damped thumb on my forehead as she asked me to inhale deeply. She did this 3 times each with different aroma oil. I ended up choosing the Rosemary Mint oil. Paige then stepped out of the room and asked me to undress and go under the sheets face down. While waiting, I noticed the relaxing music playing in the background. I hear the sounds of the ocean and then birds. It was really pleasant to the ears. Before starting the massage, Paige asked if I have any injury or if I have parts of my body that I don't want pressure on. I am typically healthy so went for a full body massage. It was heavenly. I like that Paige would always check if the pressure is acceptable. I'm not a masochist. I don't like hurting myself more so paying the person who hurts me! I like my massage to be just right. I can say I went out of that spa a changed person. I felt so relax and loose. It felt like I can do another round of 90 minute hot yoga. This spa is highly recommended.

Love E & E Nails. Been coming here for around 9 years. Nina gives the best manicures and pedicures…read more And my toe nails are not the easiest to maintain, yet she makes them look beautiful everytime. Prices are very reasonable and very fair. Nina does high quality nails whether it's gel, acrylic or just a plain, quick clean up of your nails. TONS of colours to choose from, pedicure chairs give the best massages, hot towel wrapped around your feet before the polish is applied. Feels amazing. Best leg and hand massages. I could go on and on. I am ALWAYS very pleased with the final products. My special paradise. Thanks Nina

NOPE. This was my…read morefirst manicure (yes, ever!) and even though I had spoken briefly on the phone to ask about services, when I arrived I asked a woman (who was near the front) a couple of questions. I didn't know what to expect (again, my FIRST manicure) so I wanted to check a couple of things. Right away the woman said, "I already told you." I said, "Well, the woman I spoke to on the phone..." she cut me off, "Woman! No "Woman", I speak to you!" She seemed irritated already and I had barely set foot inside! I tried another approach, "May I see your prices?" "Right there." she pointed to a post on the wall, then "I told you on [the] phone." "Which nails are stronger?" "They ALL strong. They ALL good, ok!" She tapped me on the hand to make me listen. That was enough for me - too aggressive, WAY too impatient and rude! NO manners for answering a simple question from a new, and somewhat nervous client (me). Terrible way to start! No way was I going to feel "taken care of" by someone with such a terrible attitude. I declined the appointment and left. I hope that she learns that sh*tty, rude behaviour will lose you clients.

We went for the couples head spa. It is located inside a nail salon. It started with a massage of…read moreyour shoulder and neck and then it goes to the wet stuff. We thought it would be some hair treatments similar to a facial but for hair but it was just shampoo and conditioner. The worst part of it was that the technicians aggresively scratch your head so hard. It felt like my skin was being torn off. Quite painful ever after asking for softer force. It was not pleasant nor relaxing at all. They shampoo twice and condition once and then blow dry your hair. They ask you to sit up to do some massaging on your shoulders. Then you are asked to sit in front of a mirror where they serve you cold water and finish blow drying. Then the 'spa' treatment is done and they start to clean up the room and ask you to change.. but they're still there and the door is also wide open to the public area. The technicians were nice people but they really need to reformat their spa style. I also noticed they had extremely long nails which I assumed they also work at the nail salon. This may be the reason why their head scratching hurts a lot.

I was really disappointed with my head spa experience at M Studio Lounge…read more During the treatment, my eyes were stinging from one of the products or masks being used, and I was not given any warning beforehand, which made the experience very uncomfortable. My appointment was scheduled for 1:15 PM for a 60-minute service, but I was not brought into the room until around 1:25 PM. By 2:27 PM, I was already back in my car, so it did not feel like I received the full service I paid for. I was also unhappy with how my hair was left afterward. It was still half dry and not presentable to walk out with, so I ended up leaving with my hair tied in a bun instead of properly finished. Unfortunately, this experience also ruined part of my Mother's Day celebration, which made it even more upsetting. Sadly, I will not be returning. Update: After I originally posted feedback about my experience, the business first offered a partial refund, then agreed to a full refund. However, they later stated the refund would only be processed if I removed my Google review. As of now, no refund has been issued. I no longer feel comfortable with how the situation was handled. I'm sharing this update so others are aware of the full experience, including post-service communication.

I have to say I feel cheated after attending this salon…read more I found them online with decent reviews and saw a "Classical Manicure and Classical Pedicure combo" for $50(or 52) on their website, which made me call them, as I was looking for a not too expensive self treat. I called them and asked if they had any spots available for the "classical mani and classical pedi" which they said to come in right away. As I came in I told them that I called about "classical mani and pedi" combo. They sat me down and started the procedure. The nail ladies were very kind and I will give Charming salon a star for that. I will also give them another star for the foot and hand massage, because I quite enjoyed that. Now for the mani itself, I ended up with air bubbles on some of my nails. But hey at least it's regular polish and it will come off easily and it's not that expensive for the overall experience??? Wrong! As I came up to pay, the machine read $89! I kindly asked the lady as to why is it that much. As online it said only $52. She then told me that the $52 is for "classical mani and classical pedi" and they gave me shellac! That I did not ask for. (To clarify I do not go to nail salons often, and don't have a clear picture of which procedures do what and what they look like). Now I will know.. I then told the lady that this is frustrating as the classical mani and pedi is what I asked for in the beginning and she apologized. And of course I ended up paying that much :( Overall the experience was okay. I got the massage and my pedicure looks great. But I just can't help but feel cheated. Why do I have to pay some much more for a miscommunication on their part. Safe to say I will not be returning as it's not worth the price.

This is the nearest salon to my place but I have been to other salons when I was in United States…read moreand the service here is way better than my experience in other salons. Yes this place can some improvement opportunities as out of 10 times I had a few instances where they made me bleed while cleaning nail cuticle. They need to be be more cautious and train their staff better.

It was okay they are very friendly but they made my nails look really uneven and I am not that…read moresatisfied I will probobly go to another nail salon next time

They are wonderful here! They do an excellent job with pedicures and with nail extensions. They…read morehave the big massage chairs for the pedicures and a wide selection of gel colours.

I had Annie do my hard gel nails and it's always relaxing. She's always so kind and attentive and…read moredoes a wonderful job. The girl who did my pedicure was an absolute sweet heart. I apologize as I forgot her name but she always wears a hat and has some tattoos. She did an excellent job on my pedicure and laughed with me as I suffered through the foot filing part. Love this place.

Omg I miss this place!!! I shouldn't betray them lolz! Finally find them again inside Crystal Mall,…read moresince I thought they close down the Burnaby location forever. My girl today is Mia and she's amazing. I planned my days stupidly but she able to accommodate a gel fill with cute designs in 1.5h like wtf? The other girl I went to took 3h and charged me double ( she's amazing,I love her but my wallet doesn't) If you need the price quote feel free to let them know,they'll more than happy to tell you. One thing though, their price on the website is not updated . Again I was in a rush so instead of a pedicure,I just want shellac application on my toe and that's all. Still pretty! I will definitely come back!