I came out here to get an appointment because I thought I could get in from some of those…read moreappointments they release during the day, but it was fruitless so don't come here without an appointment.

The service was amazing, diligent and courteous. The wait time after my appointment was 20 minutes…read more I am very satisfied with the service.

Today I took my dad to the Driver License Office (this location) to renew his driver's license, and…read morethe whole thing took less than 15 minutes. We were so lucky to be helped by Shelby, who provided exceptional customer service. Shelby was incredibly kind, patient, and professional throughout the process. My dad is over 86 years old and had difficulty completing his fingerprints, but Shelby never rushed him. Instead, she patiently guided him and made sure he felt comfortable and respected. What touched me most was how she took the time to compliment and encourage my dad, which really made his day. Her kindness and positive attitude turned what could have been a stressful experience into a pleasant one. In today's busy world, it is refreshing to meet someone who treats others with such kindness and respect. Shelby is a true asset to the Driver License Office. Thank you, Shelby, for treating my dad with such dignity, patience, and compassion. Outstanding employees like you make a real difference in people's lives.

I've been in twice now and both times I've been in and out within 15 min…read more Easy to make appt online with plenty of availability text/email reminders of appt are sent prior Option to check in from the parking lot on your phone (which gives you your ticket number) Someone's at the front door to give you proper form to fill out (if applicable) and direct you to correct line / waiting area There are plenty of personnel to assist you and they've all been friendly Plenty of parking Bathrooms located up front

Amazingly fast efficient service! Am I in a government office??? Great job!!!! If I keep writing…read morethis will be a review I hope you enjoy reading!

I came in to registration renewal. My experience was easy, friendly, and done in a timely manner.read more

Surprising you I can't believe I'm making this post. I had a very pleasant experience My Daughter…read moreand I no one was rude or mean everyone was friendly there and we really appreciate it and the weight wasn't long at all overall good experience thank you so much.

Do they have any employees that answer the phone i still have received my replacement idread more

What can I say about a little town as small and compact as the town of Mayberry in the Andy…read moreGriffith Show? You could almost fit everything governmental and public on about 2 city blocks around here. Cuuuute. This office is where I got a duplicate of my lost driver's license. It is connect to some other service which I did not remember being what it was. The notable thing about here is the ladies behind the counter are very helpful and nice. Do not expect that in Houston or probably many big city DPS offices. When you come in, you take a number like you are getting an ice cream from baskin robbins and wait for you to be called. This place is right on the back stretch of road right behind the body of water separated by a large levy/dike type man made dirty structure. The office closes at 5 pm.

Young brown hair young 20s had an attitude when attending me and mid 30s fuller looking individual…read morelady who attended me had such a bad attitude and no professionalism. I asked her for a copy of a signed document I finished signing and simply said no. On another occasion, a family member of mine had to tell this individual three time she was taking her behind the wheel exam and did not believe her and went forth to look up her info there after asking her multiple times. Latina lady who works there is so pathetic and unprofessional when examining drivers. She made comments like 'I hope there are no animals in here' , 'I'm going to mark one point off because you made the wrong shift change.' and 'you better be thankful you're pretty.' Super disappointed with the unnoticed of this behavior. Shame on the manger for hiring such individual with low life comments. They take everything personal. We had asked this 30 year old lady who was really nice but when it came to asking why she had copied a document of ours, she got super defensive and asked 'why, is there something wrong?' She took our questioning of her too personal and its only morally right as the DPS officer to communicate with your customer to let them know what you are doing with such handling of sensitive informational documents.

Fast, friendly service. The ONLY drivers license office I've been to in TX where you don't have to…read morewait in line for hours.

IF YOU LIVE IN TEXAS, READ THIS. YOU WILL NEED THIS INFO ONE DAY…read more If you need to apply or renew your Texas Drivers License, you need to schedule an appointment to do so. Go to https://public.txdpsscheduler.com to schedule your appointment. You need multiple Government issued ID's to renew your license. It must be a CERTIFIED copy of your birth certificate, passport, Social Security Card, green card, or proof of legal alien status. Ironically, you CANNOT use your LTC/CHL or TWIC card even though both of those require fingerprints. That's the government for you!!! All that being said, scheduling an appointment online wasn't difficult. Just make sure you have everything you need before you get here. You can check-in up to 30 minutes prior to your appointment but not a second sooner. Forms of payment include cash, check, or credit card. The staff was friendly and helpful. But, I personally find most people reciprocate your own attitude. So, be nice. New Applicants that are taking a drivers test must have proof of insurance for the vehicle they are testing in. You can register to vote and register to be an organ donor at the same time. Bottom line: Make an appointment and bring the necessary forms of ID and it's almost painless...almost. I hope this review helps you.

Your Yelper Girl here. It was time to renew my driver's license and I had to go in person this…read moretime. After trying to schedule and appointment in Austin more than a month ahead of time, I was bummed to see most locations in Austin and the surrounding cities were booked more than FOUR MONTHS after my license expired. This lack of appointments was very disheartening and surprising not to mention VERY inconvenient. I was going to visit my mom in Texas City and decided to check if any appointments were available in TC during my visit. I was elated to see MANY days and time slots. I chose one and went in that day. The facility was packed however I checked in with the barcode that was sent to me in the confirmation email. Everything went smoothly and I was seen 15 minutes after my appointment time. Make sure you have your original birth certificate or certified copy when renewing. They will accept an official Record of Birth. They were very accommodating and the lady at the check-in area is so nice. I didn't get her name; however, she had short hair and had a calm and respectful demeanor.

I learned there's a much easier way than standing in line all day in a jam-packed room for vehicle…read moreregistration renewal. just go to Kroger's or H-E-B customer service and you can get your vehicle registration renewal sticker. just call ahead and ask what county they will do because certain locations will do Montgomery County and then certain ones will do Harris County so just call ahead.

I visited here at 8 am this morning to get the registration renewal on my motorcycle. No lines…read more Very nice people. Well staffed and friendly service!

You know I can't believe how lazy the government workers are. There is 12345 windows now granted…read morethere was only me and one other person in line, but they only had one person working in the line. All the other five people were eating donuts they were talking to each other. They didn't look like they were working to me so they had us standing in line for half hour waiting while they wouldn't open, their windows were open, but they wouldn't take any service now I had to go back in the line 3 times because of difficulties. I did notice when the line got bigger with like 10 people Then the people behind the counter that were open said may I help you in the meantime they just seem lazy and incompetent to me.

Vehicle Registration office closes at 12:00pm on Friday, even though the website says 8:00-5:00.read more