Went to this laundry mat today to dry a few work clothes, because my dryer stopped working this…read moremorning, a woman rushes over and tells me I Can't dry my clothes there, I Have to Wash and Dry them! Never heard such a thing! How are they making money turning people away?!

I have been going to this laundromat for over 10 years. This laundromat is under new management…read more This new management does not allow its patrons to use the one and only restroom in the laundromat. What type of establishment will not allow its customers to use the restroom??? The Restroom Access Act, also known as Ally's Law, is legislation passed by several U.S. states that requires retail establishments that have toilet facilities for their employees to also allow customers to use the facilities if the customer has a medical condition requiring immediate access to a toilet, such as inflammatory bowel disease or Crohn's disease. As of January 2024, at least 20 U.S. states had passed versions of the law. They include Arkansas, California,[1] Colorado, Connecticut, Delaware,[2] Illinois, Kentucky, Louisiana,[3] Maryland, Massachusetts, Michigan, Minnesota, New Hampshire,[4] New York, Ohio, Oregon, Tennessee, Texas, Wisconsin, and Washington. Due to this reason, I will no longer patronize The Clean Scene nor would I recommend.

My dry cleaning was done as promised. Phil was very nice and has a a well established family run…read morebusiness in Wilmington, Delaware. I wanted to give his business a try and I'm glad I did. Thank you. Patty

What a great dry cleaner. So convenient and close by. Locally owned, makes it even better!read more

This place is a life saver! Flew into town for late Friday night. Called Saturday morning to see if…read moreI could get my suit pressed in time for a wedding on Sunday. They were busy, but said bring it on in. I was expecting this to be done later in the day before closing, but they took care of it right away and had me looking sharp and out of the store within 30 minutes! Great customer service, great quality work. Thank you Nora and Paula!!

This was the very first time I've ever needed to use dry cleaners, but our cat peed on our king…read moresize comforter/quilt. This absolutely does not fit in our washer and if you have cats, you know their pee smells horrible. I'm not sure if I caught them on a busy or off day but if you're searching for great customer service skills, this isn't your spot. They're very dry and direct. Which can come off as rude. Especially to someone who's never used the service and just wanted to learn what's expected during drop off and pick up. It was as if I was supposed to know what info they needed and how they needed me to say it. And when I didn't say how or what they wanted, they cocked an attitude. Overall, they cleaned the blanket perfectly and got the smell out which is why I gave them 5/5 stars. I would definitely use them again and even recommend them to others, but just caution people to not have high expectations regarding the customer service part of it.

This place is nice. I take my clothes here to be laundered, dried, and folded. $1/lb and its worth…read moreevery bit of it to me. Haven't turned my washer on at home in a year. Make sure you tip those that offer you good service

They still haven't given me my money back. THEIR LARGEST MACHINES ARE 11.75. THEY TOOK 15.25 X2! I…read moreUSED EACH ONE ONCE WITH MY CARD. Don't you try to cone back saying it was my bank.WRONG! I was a regular and each time spend well over 100.00!! So I had no choice but to use them again tonight. The ceiling fell through. LEAKS EVERYWHERE from the washing machines. Roaches everywhere. The washing machines smell horrid!! EVEN A 3 YEAR OLD SAID PEEEYOU!!! EVERY SINGLE ONE STINKS BADLY! I always use the atm because I come by uber/lyft. They took that out! So here I am stuck at midnight with no money!!! They took away all of the stools!!! So I couldn't reach to pour bleach!!! I went home with 6 pieces of clothes RUINED FROM BLEACH SPOTS!!! ALL DARKS!!! I AM BEYOND LIVID!!! BRAND NEW CLOTHES RUINED!!! I obviously only use bleach on whites. I used 6 washing machines and 8 dryers! 4 darks and 2 whites yet 6 pieces of my darks are absolutely ruined with bleach spots!!!! I am NEVER EVER GOING BACK THERE AGAIN! They have seriously gone downhill. I'LL NEVER SEE THE MONEY THEY OWE ME!!! GOOD GOING IGNORING YOUR CUSTOMERS CALLS. I called every single day for weeks then I called once a week after that! The woman told me she told you guys about it! I know who you owners are! I've been there numerous times while you've been there fixing machines. I was totally inconvenienced since the atm machine was taken out! NO STOOLS, BLEACH ON NEW CLOTHES. KEPT MORE MONEY OUT OF MY CARD FOR 2 LOADS OF LAUNDRY, EVERY WASHER SMELLS HORID THAT EVEN A 3 YEAR OLD COMPLAINED! ROACHES EVERYWHERE, THE CEILING FELL WHEN I WAS THERE, SHALL I KEEP GOING??? MOLD IN NUMEROUS PLACES!! I took pictures but it won't let me upload them!