Worst laundromat in town. Wanted to use the drop service, but had to stand at the counter waiting…read morefor the staff to finish looking at their phone and babbling with each other about last night's TV. And then the cost of the service is more expensive than a new washer and dryer. Made the mistake of coming back only to watch the staff berate someone who was just minding their own business. Real great business model. Definitely will never come back. Avoid!

I have used this laundromat off and on for the past 27 years and never had any problems, although…read moreit was always a little lacking in the cleanliness department. Today I saw the attendant was mopping and walked up to the edge of that area, expecting to be greeted and told that she'd be done shortly or she'd be happy to get my change for me. Instead, "Connie" (she claimed that was her name) told me that I'd have to go back out the door I came in and walk around the building to a different door to get to the change machine. When I said," I'll just walk along the edge here. I have non-slip shoes," and did so, she became physically threatening and blocked me from returning to my machines, all the while verbally abusing me. I stated that I was 70 and didn't want to have to walk around the building to get back to my laundry - but I ended up doing so. As soon as I got back inside the building, I saw Connie allow a younger male customer walk through the area that she had barred me from. I needed more change, so I once again started to walk to the change machine, and Connie accused me of trying to cause trouble by "prancing" around the laundromat. (I'm overweight, elderly, and disabled.) Connie accused me of lying about being disabled and told me to get out. She physically plastered herself across the change machine so I couldn't use it. I said that I just wanted to finish washing the clothes that I had already started and then I would never use that laundromat again and that I didn't want to have to carry sopping wet clothes from the machines to the car. Connie offered to do it for me, so I agreed. She then led me through the same area of the wet floor and removed my clothes from the machines, all the while harassing and attempting to bully me. And then she made a blatantly racist remark by telling me that I thought that I was "entitled" and that I wasn't "entitled." (Entitled to what? Polite customer service?) She took my wet clothes outside and left them on the curb by my car - the baskets with the wet laundry were too heavy for me to lift. This racist and agist young woman lacks basic customer service skills, making her a very poor fit for a laundromat attendant.