Paul has serviced and repaired our gas appliances and dealt with our plumbing for the past several…read moreyears. I can thoroughly recommend Paul as a trusted tradesman; he is friendly, professional and provides really good value for money. Top guy! Mark H - Hunmanby, Filey

From the owner: Professional and reliable service. Domestic, Commercial & Industrial customers welcome…read more Gas safe registered no. 536500. Over 30 years experience in heating and plumbing. We pride ourselves on our commitment to provide a reliable, trustworthy, professional and speedy service at all times, whilst maintaining the highest quality of work.

Replaced my old boiler for a brand new Baxi platinum with a 10 YEAR GUARANTEE!!!!! Clean,…read moreprofessional and great value, 5*!!!

Mr. Kelseys firm of plumbers are first class. did a…read moregreat job for us and we are delighted to recommend him for any plumbing work needed. Few firms can still deal with the old lead piping that exist in the historic york area houses. Mr. Kelsey is one of them.

Monty Python Cheese Shop. They came round to look at a shower that was not draining and identified…read morethat the problem was an outside pipe that needed rodding. Said they would get back to me in a few days to make an arrangement. Never got back. I called a few weeks later and spoke to someone who said he would call me back. He didn't. I called the following day and spoke to a different person who said she would call me back. She didn't. I called the following day and left a message and got a call back saying they would not be able to come for three weeks due to weather and Christmas. I said in that case let's book it in for after New Year. She said they wouldn't do that because they were bound to be busy. I asked why I should be back of the queue and she said she could maybe book it for later in the week after New Year. So I said fine. Then she said she couldn't do that because she couldn't be sure it was OK. Monty Python cheese shop sketch stuff. So I told them I never wanted to use them again.

I contacted the above company to repair a leaking single lever monobloc basin mixer tap,…read moreunfortunately a replacement cartridge could not be found? It was agreed that a new tap would be fitted at a cost of £90 + £30 labour, a total of £120. I then received an invoice for £162.10, I contacted R Dennis in relation to the over billing and after a long discussion by phone which they stated VAT had to be included I informed them that even with VAT it still did not add up to their invoice price and that I was only prepared to pay the original agreed price of £120 in total and that any error was down to them? I then received a revised invoice for a total of £128.63, in which I will pay just to put closure in what I suspect was a deliberate attempt to over bill on a verbal agreement concerning the above work? I have not received an apology concerning the poor service that I had received? I would caution anyone using this company and if you do then get a written quotation first before allowing then to carry out the work?

Responded very quickly to a request for a gas fire service. Very tidy. prompt and professional. We…read morewill use this service again as David is a joy to work with.

I'd just like to add an update about the situation with David Birtles…read more This is the text message he sent to me. Dear Mr Thurley, In response to two emails requesting D Birtles Plumbing and Heating to attend XXXXXX Avenue and further to your text messages, please note our response. May we clarify for you the total invoice is £210.00 plus vat to the government of £42.00.  £210.00 is broken down as follows: Parts £20, Labour £160 and Travel £30. Before commencing work, a guide price was given. We were then informed whatever work needed to be carried out, we were to carry on and do the repair as necessary.   We then removed all bathroom items to keep clean and tidy including flooring mat, covered work tops and toilet area for protection and carefully removed one tile without chipping others because the toilet system was boxed in. We exposed the toilet system as there was no sensible access to access the ball valve. We replaced the ball valve, cleaned up site with hoover and on removal of dust sheets no damage was seen. The invoice was raised before completion as it was a fixed price and then the customer was asked to confirm the work was OK and carried out to her satisfaction. On completion the customer was satisfied with the work carried out, it was paid as agreed and we left site. Later that day, we received an abrupt phone call in the evening and subsequent incorrect text messages that do not relate to the work carried out and/or invoice. We are receiving threats of types of unacceptable social media marketing from this number and bribes of £100.00 which we deem threatening. Should these go ahead then we will be placing this in the hands of our solicitors. In an effort to come to some form of resolution to whatever problems you feel you are experiencing, then please feel free to call Mr David Birtles on 07957 138389. We hope this clarifies everything for you. Yours sincerely D. Birtles Plumbing and Heating I'd like to point out that David has charged me £30 to travel from Meersbrook to Norton, which is a distance of 2.7 miles and a ten minute drive £11.11 per mile. The labour charge of £160 equates to £106.66 per hour, more than double the average charge for a plumber in Sheffield. David was at my house for 90 minutes. My wife strenuously denies that at no point a guide price was given and the cost only confirmed when the invoice was given to her. I called David and did indeed ask for a refund of £100 as I have been overcharged and my toilet seat was covered in scratches, as you can see in previous photos. I told David that I would expose him on social media because I believe people like David Birtles should not be allowed to get away with overcharging his customers. David hung up on me, and didn't answer my calls the next day. Two days later David sent me the above text, I rang him as he asked but he didn't answer. The next day I rang him, hoping for closure on this situation. He answered, and I politely told him that I stand by my request for a £100 refund and his reply was that he will be contacting his solicitor, and then he told me to F**k Off and once again hung up on me. I have now filed a complaint with Sheffield trading Standards.

Fantastic Sevice. Two children & no heating or hot water on a day when it is snowing is not great…read more One plumber insisted my boiler was beyond repair & I needed to spend £2800. I was recomended Brian & he sent one of his team, Jamie within a couple of hours & within the hour my boiler was fixed for £80!!! I was so grateful. Jamie was polite, friendly very very thorough & cleaned up perfectly. This has made a family very happy & very warm. Thank you.

Its difficult to find a reliable Plumber who come recommended and who can fit you in this century…read moreyet McHugh Plumbing to the rescue! So, here is the scenario. When we bought our house we had no issues in having a HUGE shower enclosure and no bath. As the years have gone by and faced with illness/sports injuries/the cold weather/the dog and babysitting-it has become apparent that a bath would be a good addition to the house. With half inch thick Italian metre long tiles top to bottom in the bathroom and no pipework on show I hankered after getting a bath fitted with minimal fuss to the rest of the bathroom fittings/fixtures. 3 quotes in we were loosing all faith in getting the job done well and with a plumber we were happy would actually 'listen' to us and then McHugh plumbing was recommended to us. Richard was very friendly on the phone and came around 2 days later to evaluate the job and take the relevant measurements to prepare our quote. He then sent this onto us by email as he'd arranged and we were very happy with the service so far so had no qualm in getting him booked in to do the job. He supplied the parts, completed the job and has since re-visited to inspect all to a high and friendly standard. I would have no query in using him for all our future needs and recommending the service for the local area.