Dr. Grossman is wonderful however the surgeon didn't give us a cone which we needed after spay…read moresurgery!! We had to buy one the next day because our cat kept licking the wound. Truly unreal that a cone wasn't provided! ALSO it must be known by whomever runs this place that your receptionists except for Randi and Lauren are lacking severely in customer service i.e. empathy, kindness and patience. The younger short haired blonde is rude and so are the other girls. Very disappointing. I'd rather drive to Virginia than encounter this lack of empathy again.

the vets are the best, but the clinic is poorly run. Expect to wait. Expect too never get called…read moreback.

**BEWARE** I would…read moregive minus 5 stars if I could. This place KILLED my dog. We took out healthy 5 year old GSD in for some routine procedures and received a phone call a few hours later that our dog had died. i don't know if it they gave him too much sedative's/anesthesia or if someone gave him too much of whatever they give them to wake them up. Either way my very healthy young dog is now DEAD. My dog was getting a hematoma on his ear fixed and we figured that would be a good time to get him nurtured and his teeth cleaned as well. None of these things needed done and were in no way life threating or complicated procedures. It should have been a warning to us the few times we went there no one was on the same page. You would talk to someone on the phone and when you get there it was like no one had any idea about anything that was discussed. it was the same way after we talked to the Dr and received a treatment plan. Then when when we went back a week later it was like they had no idea what was going on. This place wont even take accountability. "Sometime things happen" BOTTOM LINE IS SOMEONE SCREWED UP AND NOW MY DOG IS DEAD......!!!!!!! **BEWARE**

The staff here are so caring and kind. Dr Kim is the sweetest most caring vet I've ever met. Laura…read moreis so knowledgeable and she is always available to help. I would be lost without the help they have given me with my pets. I highly recommend! They are first class all the way!

This is the nicest, cleanest SPCA you will ever go to. The people that work there are genuinely…read morecare about these pets and work so hard to find them homes.

I rescued my dog Lexi in the fall of 2011 from this shelter. She was only 6 months old and gave me…read morethose puppy eyes, begging for someone to adopt her. She had been abused and either abandoned or ran away. She was found wth a deep head wound that left her mostly bald and had several gashes around her neck. With some love and tlc she finally has a full head of hair but sadly her deep gashes (which my vet deemed most likely the result of battery acid burns, used as a baiting method in fighting dogs) still remain on her neck. She is so full of love and energy and a completely wonderful dog. I'm so glad this shelter found her and took care of her before me. When I was at the shelter, they provided cots in the dogs' pens for them so sleep on and kept the animals well hydrated in the summer heat. There is a nice play area for volunteers and potential adopters to spend time with the dogs. The staff was very friendly and knowledgable. Overall I thought this shelter did an amazing job. Thank you for everything!

This is the only chain big box store on the island. The staff is super helpful. I need some…read moresupplies for my incontinent dog. A staff member gave me some suggestions. Easy purchase and super helpful staff.

PetSmart staff try very hard to get you the soonest appointment. Emily grooms our goldendoodle,…read moreBrandy. Everyone there works hard and helps each other when needed. I love teamwork! Brandy loves Emily and she does a great job with her highly recommend the staff at PetSmart in NagsHead!

I have no idea how I haven't reviewed NACC yet, so in honor of our dawg's Gotcha Day coming up,…read morehere I am! The staff and volunteers absolutely do a fantastic job here, and the animals receive attention and love while they wait for their forever home. I followed them on Facebook for a while, watching longingly as adorable photo/bio combinations popped up in my feed, sometimes showing the Husband pups who were particularly sweet-sounding. It's all about breaking the resistance down slowly over time. Drip effect, folks. They've been indoctrinated without even realizing it and suddenly the whole family is in the car on their way to see a sweet Husky girl. Who of course is already adopted when you get there. And of course your son falls in love with a handsome pit bull who OF COURSE you take home instead. This is the cheapest animal I've ever adopted, and he came neutered, microchipped, tagged, vaccinated, and checked for food and toy aggression. Moreover, he's been the best friend for our son for a year now. Maybe they could have warned us that he's a bed hog, though!

PLEASE LISTEN TO THE OTHER 1 STAR REVIEW. I had the same experience…read more I went to this shelter earlier this week and fell in love with a beautiful cat. I was told I was the third applicant and that I would be contacted if the first 2 applicants were no longer interested. I received an email that the cat was available and asked me if I was still interested. I sent 4 emails and left 1 voice message the same day. 2 days later I sent a fifth email and received a short reply that the cat was given to someone else. Should you apply for a cat or dog, sure, but expect the shelter to play some games with you. I was a longtime foster with NACC and have donated for years. I'll be taking my business elsewhere since they can't be decent enough to respect my time.

My wife and I were headed to the Raleigh Farmer's Market a little over a year ago, and she decided…read moreto stop on the way in Cary at a fabric store. Bored as I would be with that, I walked over to PetSmart to watch the rats and lizards and all. Turns out there was a representative from PAWS there with a kennel full of kittens looking for homes. Needless to say, one of them came home with us that day, and we've been better for it. PAWS did a great job keeping up with the kittens' medical needs, as all of the kittens were already litter trained, had up to date medical exams, and had been fully vaccinated, dewormed, and spayed or neutered. Considering that, they had the adoption fee set at $75, which is pretty reasonable, considering the amount of work they did for you. The animal foster family there that day also had their foster animals on a high quality diet of Innova canned kitten food (our cat's still on Innova, but we switched her to dry food after a few weeks) and seemed to be very well socialized. First of all, I support ANY group that tries to keep animals out of high-kill shelters. Secondly, PAWS makes the adoption process exceptionally easy for any of their animals. And third, they try to find homes for animal stuck in high-kill shelters (I know that's a repeat, but it's important). I honestly don't care where you adopt your pet, since that's one less animal confined to a shelter, but I had to gives PAWS 5 stars for making it especially easy.

We just recently rescued our furbaby from the kind people at PAWS and I couldn't have been happier…read morewith the whole process. The adoption fees were extremely affordable for everything they do for your new family member, and they are extremely responsive to messages and will answer any questions for you. The adoption process itself is very easy and quick with them, and I would highly recommend anyone wanting to rescue to check them out. I drove three hours to go pick up my boy there as they were holding an adoption event and they made sure things were all taken care of and ready for me upon arrival. Thank you all so much!

This location is off the beaten path, you have to use GPS to get here. However, once you see it you…read morewill be happy you came. The landscaping is so nice and the private parking lot is labeled so well. They have marked spaces for volunteers and adopters, it makes you feel good to pull up and look inside. The staff is super friendly and helpful. The kennels are clean an roomy compared to other shelters I have visited. I wish the color of paint on the wall was brighter. Gray is a downer on cement walls and the walk to the kennels is gloomy. Going back soon to visit my potential buddy.

We have adopted four wonderful dogs over a period of 20+ years from PHS. We give high praise to the…read morestaff for navigating the right fit for the whole family. PHS has an adoption consultant team. The PHS staff is professional, and caring, and there are so many great things we can't list. PHS has the pet update on vaccines and if not spayed or neutered, arrangements are made. All the animals ( dogs and cats) are precious. When you are ready to add a love bug to your family, please visit PHS.

The staff here are so wonderful and accommodating. Went out of their way to let my husband and I…read moremeet a dog we had seen online just an hour before. The facility itself was clean and seemed pretty well- organized. There was a kitten adoption event going on the day my husband went to pick up our dog too. Easy to find on Google and Waze, and the adoption process was simple and straightforward. They have a TV in the lobby and a screen that shows in what order you will be served. I also noticed that not even 15 mins after we adopted our dog they removed him from their website's available dogs, which is good to know that they keep their sites well-maintained! A little about the adoption process: I went in and met the dog that we were interested in in a room with one of their staff, they told me all the info they had about him and let me interact with him. Then I agreed to move forward with the next step which was a meet and greet with our resident dog, which we did outside with some parallel walking and then nose to nose as they got more comfortable. After that point. Point it's up to you to decide next steps. Obviously, ours ended with a happy ending and a new four-legged family member.

There are amazing people my puppy loves them and they love him always a good time ... they…read moredefinitely have helped us save money on vet bills