Why 4 stars? Because I had a much better experience on my return trips…read more --- --- --- I wanted to update my initial experience when I ran into a person who was very pushy and sales-y. I wrote my review, heard back from the owner, and his efforts came across as sincere. On my return trips to CWD, I did not see the initial salesperson once, so I'm not sure if she is still working there. Of course, I never wish for someone to lose their job, but I also don't think it's right to push a client into making high-dollar purchases, when that client obviously knows nothing about jewelry. Yes, that someone is me and about 99% of people like me. That being said, all of my follow-up visits were a 180 degree opposite experience. No salesyness. No uncomfortable moments. Everyone was really great and made us feel at home. We purchased our wedding bands and felt very good about everything. So why not 5 stars? The jewelry industry as a whole is not for the faint of heart. The mark-up percentages are out of this world. And that's not a knock on CWD, it's just a word of advice to any of you guys out there who have yet to pop the question. Come well-researched, and try to make sure you only had to pop said question, once. With that being said, I'd trust Continental Wholesale Diamonds above anyone else, considering the level of treatment I've been offered.

I am hardly a connoisseur in diamonds and quite frankly have always been a bit intimidated by this…read moresubject. Until I met with Will and Andrew, I was scared to be in a store like this but I must say that they really took the mystique out of diamonds and made us feel right at home and at ease. No question was ever too stupid or unworthy of them taking their time to explain. The other thing that I really appreciated was the fact that we didn't feel like we were being sold with high pressure sales tactics unlike every other jewelry and diamond place we had been to. I like their boutique store which is very quaint and relaxing even though they are located in the ground floor of an office building on Westshore Blvd across from Ruth Chris steak house, it is easy to get to and worth the trip. I have also seen them and their staff of workers interface with customers as they call or walk in and was duly impressed with the care and attention given to each and every person. We really like the fact that Continental Wholesale Diamonds creates and designs diamonds and sells direct obviating the middleman which of course becomes more expensive. Their experience level is second to none since Andrew's family goes 100 years back in the diamond business through a few generations. There was a neat interview that we noticed on ABC Action where they interviewed Andrew in a very informative interview about diamonds and specifically Continental's niche and approach to dealing with this marketplace. Thank you Andrew and Will for your patience and thoroughness in addressing what we need to know in order to make a wise decision in a field that can be overwhelming! Robert O.

Services at Jeweler's Bench always exceed my expectation…read more I took my rings for resizing and cleaning. They expediated the service to accommodate my overseas trip. Price is reasonable. My rings looked like new and sparkling. I also browsed their jewelry collections. There are some beautiful pieces, perfect for gift to family and friends. The owner, Juan is very friendly to talk to. He makes me feel safe to bring my Jewelries to his shop for services. I highly recommend Jeweler's Bench.

Terrific prices and skilled work. Customer service is caring. Also can benefit from innovative…read moreand creative work in jewelry design. Truly a jewel of a talented artisan shop. Very highly recommend!

We had a great experience at Kiefer, upgrading a wedding set with a new larger stone. Daniel…read morehelped us not only pick the right stone, but also the best setting. The work was done in a few days and the result was incredible--exactly what my wife wanted. Everyone at Kiefer is very friendly and helpful, and there is just a welcoming vibe in the store. It is not a stuffy old-school jewelry store, and there is no pressure to buy. Kiefer is also an authorized dealer for Rolex watches, and Daniel is very knowledgeable in this area too if looking for your first Rolex. Highly recommended -- we will be back!

My wife and I visited Kiefer Jewelers today. Oddly enough... We heard about the store while…read morerecently out of town in Cincinnati. We were told about a really nice jewelry shop in Lutz, Florida -- we're from New Port Richey so it's a bit surprising we hadn't already heard of the place. When we entered the store, we were greeted by Brianna. She gave us a tour of the shop and showed my wife many different pieces of jewelry ranging from earrings, necklaces, bracelets, and rings. The store has a great selection. I was able to convince my wife to at least get the earrings today. Maybe the necklace and/or the ring will be an upcoming Christmas present. I looked at some watches and maybe I'll get a watch in the future too. A very nice store, a very nice selection of jewelry and even some watches, and Brianna was a treat. She was very friendly and definitely made my wife feel comfortable (sometimes my wife gets shy in these settings). I strongly recommend Kiefer Jewelers.

Excellent work, honest business beautiful jewelry outstanding quality and other itemsread more

They are not open during hours that are for people who work 9-5- they close at 4pm most days. I…read moretook some jewelry to them for repair, they notified me that it was ready after a few days. I went to pick it up at 10am and they were closed, despite the voicemail message saying "they were open M-F 10am-5pm for the month of December." I cannot evaluate the quality of their work because I can't seem to get them when they are open. I mentioned that they were closed every time I went there, and they said "oh call us, we will meet you there!" Called them and no answer.

I lost my wedding ring, and found a perfect replacement ring that Andy designed, and it was a great…read moreprice. He redesigned two gold and diamond necklaces for my sister for a very reasonable price and quickly. Very trustworthy I am very sad to hear he is retiring in 2026.

Had a ring resized perfectly with great service. The cost was affordable and worth it.read more

Very honest jewelry family. I recently brought in a gold bracelet with a wonky clasp thinking I…read morewould spend a few hundred to replace the clasp. Instead they are adjusting the original for a much lower price. They also made my acrostic wedding bands- truly experts in their trade. I trust them 100% for sales, custom and repairs.

got told my watch was fake when i have had it authenticated before and after i went and got told it…read morewas real both times

Service was great. They were patient and showed me all the options! Prices were great and I was…read moreglad I could support local.

Lovely people, great prices and great at fixing jewelry. I have a few lovely silver necklaces from…read moreRick and he sources quality, unique pieces. He was also able to fix a bracelet that others told me was too hard to fix! I would definitely recommend it.

I've been coming to Arnold's Jewelers for years, and I can't recommend them enough! The new Pokémon…read moreshowroom is awesome. My kids love it! They have a huge selection of Pokémon products, including sets that are almost impossible to find in stores these days. They're also really fair when buying Pokémon cards. My son recently sold part of his collection there and he was very happy with the offer he received. Zach is really great to deal with very honest and he knows his stuff. I don't just come to Arnold's for Pokémon. I've sold scrap gold there before too. I like that they show the live scrap gold price in their website so you know what to expect. They're one of the best family-owned jewelers I've been to. I also want to give a special thank you to Zach for the kindness and patience he showed my autistic daughter when she came in to sell/buy Pokémon cards. He made her feel comfortable and welcome, and that meant so much to us. If you're looking for a good jeweler or a great place for Pokémon, Arnold's is the place to go!

I brought in my tennis bracelet for resizing and gave a clear, specific instruction. I wanted it to…read morefit snugly, with no more than one finger of space. The sales associate, Molly, physically held the bracelet on my wrist to show the intended length, and based on that, I agreed to move forward. When I picked it up, it was still noticeably too loose and did not reflect what was shown to me or what I requested. When I reached out to have it corrected, I was told I would need to pay again for another resize. Charging a customer twice when the original request wasn't properly met is disappointing. At this point, it feels like the mistake was trusting Arnold Jewelers with something as straightforward as a resize.