Love shopping here. Only 1 complaint i miss getting an add the on line one sucks . During the…read moreholidays I can find everything for makingcandy and backing

It's time I put in writing how my wife and I feel about Kyle who works in the automotive…read moredepartment. What a valuable employee. Our last encounter with Kyle was regarding a battery that gave out on us as we tried to head out to Fargo. I jumped my car and got it running and was going to get it taken care of in Fargo. I called Kyle to get necessary information about my battery he said, "Why don't you drive over here first rather than getting it taken care of in Fargo, you might save having trouble on the way?" How often do you encounter folks that put the customer first as Kyle did. Of course when got to the Alexandria store Kyle was waiting and we were on our way soon thereafter. I think it is important for society to put a voice to outstanding service as provided by Kyle. Jim Walters, EdD

I was looking for a shirt/sweatshirt for my friend who shares the same last name. I texted her…read morephotos of the sweatshirts. She wanted one in a certain color and they were going to order. I get to Alex every 3 months for work and live 3 hours away. She emailed them earlier in the week with no response and then called. Somehow in 3 months the sweatshirts took on a $10 price increase and went up to $49.99. I paid and she venmoed me back. Review 101 in 2023.

On the positive side they have everything you need for fishing from fishing line hooks sinkers to…read moremuskie gear, rods and reels from low end to high quality, and all the ice fishing gear you would need during that season and pretty good live bait. Don't expect much for employee assistance although there are one or two guys that will step forward IF they are working. The others sit on their little stools at the counter and chat with each other, on rare occasion they will even acknowledge you. They could definitely be more welcoming Fleet Farm is less expensive but of course they don't have a great selection of live bait

Can't express how lucky we are to have a Home Town Hockey Store!!…read moreRecently we had an issue with one of our children's Hockey Skates. We had originally purchased the skates at Cowing Robards a year ago. When we contacted Cowing and they went to work. Because of their customer service, and the relationship that they have with their suppliers we have been informed that the company is going to stand behind their product and fix the issue at hand. We are so impressed with the way this was handled in a timely fashion, and with the professionalism of the team at Cowing Robards. Thank you Cowing and Staff!

Looked online and found CR was carrying the Wilson glove of the month I needed for a gift. Not many…read morestores carry these and im out in Cali.I sent a message on FB and got a quick reply. Contacted them and purchased over phone. I received the glove alot faster than I anticipated and price was very reasonable. Communication was great with my questions. Would definitely buy from again. I want to thank Conner, Kyle and CR.

My first (and last) order with Speedy Worm was pretty ridiculous...and definitely NOT speedy…read more I ordered 250 worms (and the bait puck) on Wednesday, May 30th (see photo). On Monday, June 4th they told me they were "back ordered" (see photo). It took them 5 days to bother to tell me that they were out of product??? HORRIBLE customer service, definitely asleep at the wheel over at Speedy Worm headquarters. When I contacted them the next day to tell them to cancel, they changed their mind and told me they found some worms and they could ship the following morning. So they shipped the poor little worms, and I finally got my product on Thursday -- a grand total of 8 days from beginning to end. Needless to say, I could have driven to my local Petco a couple hundred times in the amount of time it took this whole fiasco to play out. The ONLY good thing is the worms came alive...but it took 8 days. I could have walked to Alexandria and it would have been faster. I'm not mad that you were out of worms, Speedy Worm. I'm mad that it took you 5 days to tell me. -Daddy Maxx Retro

I started worm composting around the beginning of the year. My main goals - to have nutritious…read moreworm castings for my fruits/vegetables & to have fishing bait whenever I feel the urge to wet a line. This was my first time purchasing worms online & was unsure of what to expect - will the worms die during shipping?, will the worms be uber-small? etc. I ordered 250 European nightcrawlers during the weekend. Euro's are bigger (around twice the size) than the more common composting worm, the Red Wiggler, which makes them more ideal for bait. Red Wigglers do have the advantage of living longer & reproducing faster. I was notified the shipment was mailed Monday afternoon w/ tracking number and I received them today, Wednesday. I am well pleased. All the worms were lively & large. I recommend Speedy Worm for people interested in starting their own worm composting bin. It's very simple to start & requires little attention.