horrible customer service horrible return policy…read more they give you a stupid gift card when you paid with a card, you bring the card the shoes, the receipt and ID and you still don't get your money back. I have to buy something in the stupid store.

Adequate sporting goods store. Usually get my workout gear here and things like that. They have a…read moredecent selection and the staff are pretty helpful and attentive.

Very nice place to shop for leggings. Everyone is always super helpful. A nice young lady…read moreintroduced me to calia leggings. They are just the right fit !! Will definitely shop here in the future for all of my workout needs.

I love Dick's sporting goods!!!! It's such a fun time for friends and family. They have all the…read moregood brands and really friendly staff! thanks for always being there for my sport needs, you all are the best and I will shop here forever!!! 5/5 great job

The store in Ashland, Kentucky has lost a customer. I live an hour away from the store and called…read moreto confirm they had a product in stock. The person that answered the phone absolutely confirmed that they did have it. I made the trip immediately after calling only to find out that they did not have the product available. Horrible customer service. The person answering the phone should have checked especially after being a informed that I was traveling an hour to get there

Bought a couple of shirts online from Dick's online and on Friday 4/20 had to return them both…read more Had paid for them with my debit card which was immediately withdrawn from my account as I would expect. When I returned the items they credited the entire amount back to that debit card. It is now 3 days later and still no money back in my account. I called the store and spoke to the store manager Lindsay and she informed me that it was because MY bank hadn't credited it back to me (I had talked to a person at my bank BEFORE my call to Dick's who said that the refund was NOT pending in my account). I informed the Lindsay of this and she then said that it was Dick's policy for returns was 3-5 business days. I asked her "Now which is it. the bank's fault or Dick's policy the reason it isn't in my account? She then said that I did not need to yell at her (which I most certainly wasn't). I told her that I wasn't yelling at her, I was just telling her why I would not be buying from Dick's again. Lindsay then HUNG UP on me. This is NOT customer service. I did NOT yell, curse, threaten or anything of the sort. I then called and talked to her District manager and he didn't seem really concerned either. VERY POOR SERVICE

THANK YOU to a store associate named Andrew at Dicks in Beckley, WV. My daughter and I spent almost…read morean hour looking for a particular pair of Nike Revolutions in size 9. We went thru every box near the particular shoe and couldn't find it anywhere. However, online it showed there was 1 pair left in the correct color and size. As we were heading to leave the store, Andrew approached us in a different section of the store and asked if we needed any help. I told him what I was looking for and he immediately went back to the shoe section and within 2 minutes he'd found the shoes we looked for for almost an hour! They were in a spot high up on a shelf and totally away from the display shoe. Andrew was so friendly and quick to help! It absolutely made my day to have him find the shoes we'd given up on finding! Please let Andrew know he's appreciated and awesome! Thanks!

I would like to start this review off by saying that if I could rate this DICK's store 0/5 stars, I…read morewould. I have never had such a terrible experience with store employees. My mom and I were at my local mall shopping for school clothes and we had decided to stop by DICK's to see if they had any sales or just overall good deals on items that I would be interested in buying. One of the main things that I had wanted to purchase was a pair of Nike joggers, so I went to the female Nike section and was immediately drawn to a pair of thermal, gray sweats. It just so happened to be that these jogging pants were marked down to $38.99, according to the clearance sticker that they had attached to their tag. My mom and I decided to go ahead and purchase these pants along with two other items. After we made it through the first half of the checkout process everything went downhill. The employee told us that our total was more than it should have been, so my mom asked how much our items had rang up for and the prices were correct until we got to the pants. The employee then proceeded to inform us that the pants had rang up as $50.99. My mom and I told her that they were supposed to cost $38.99 and she had another employee go look at the tags on the other pairs of pants to see if they were the same price. The employee who was looking at the other pant tags walks back to the register and says that the only pair of pants that are marked down are the ones that we are checking out. My mom tells both of the employees that she will just take the other two items that we had purchased, but the cashiers completely disregard that she is even talking to them and start talking amongst themselves about how something about the situation that was taking place was strange and that they needed to call for a manager. At this point, they were flat out insinuating that my mother and I had switched the tags on the pants and another item to try and steal a few dollars from the store. The cashiers gave us dirty looks and made several sly comments toward us, one example being: "They sure did get a "steal" deal on these.," referring to the pants. We ended up receiving the pants for their listed price, but we have never felt so disrespected in our lives. I spend a lot of money at this store, but I refuse to step foot in it ever again.

I purchased a Electric dart board for Christmas.. My husband didn't want it . I paid cash.. the…read morepurchase was in hundreds. My husband went to take it back for a return. With receipt in hand , clearly showing the cash purchase. They refused to give him cash. They made him put it back on his debit card ! I'm sure my sweet husband will give me back my money.. but I don't recommend buying anything from this store...... not the honest way to do business... they are nice to you to get your money, but not honest about returning it . Buyer beware!!!!!

Purchased expensive football cleats for my son and store associate left security tag on. We had to…read morerush back today to have it removed. Store manager offered nothing for our wasted time and gas money to make a round trip. Not good customer service. We will not return.

Your employee Nikki was insanely rude and vulgar with me as well as other coworkers and I would NOT…read morerecommend shopping here especially while she's working completely ruined that store for me I will be shopping at the Ashland's store since they know how to treat customers!!!!!

From the owner: Field & Stream has reopened in your area. As we open, we want to assure you that we are taking…read morepreventative measures to keep our stores clean and safe. We look forward to serving you soon.

This is a little bar & grill. Hamburgers are delicious! It's our go-to!! Love this place!!read more

Service was extraordinary! Food was amazing...there were 4 of us, we had burgers, a salad and…read morewings. Everyone was extremely happy with their food. I was also impressed with how clean the entire business was! Great place!

The food was amazing I had the baby back ribs and let's just say I might kill my best friend just…read moreto get a little of taste of it again. It was quite packed and we were in a more crowded area there was another area less crowded but I guess " us people " deserve to be in the crowded area. Like when one guy behind us got up he hit my friend and killed the vibes. The service was fine idk I don't think they jerked off in my food so it was good.

When I ate at FireSide Grille with friends the staff was efficient and friendly, the food was good…read moreand reasonably priced, and the ambiance was nice.