Clean quick and delicious just how I like it. I was greeted instantly upon entering. The store had a decent amount of space. I received my drink in under 5 minutes with a free donut that came in a bag!!! How cute. read more

Dunkin' - Drink and donut - Donuts Near Me - Brooklyn, New York

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Another typical Dunkin Donuts and Baskin Robbins location. Looked clean and neat to me. They still won't let anyone sit down and enjoy a coffee here yet. Otherwise, service was quick and efficient. Got my iced coffee and donut with no problems and left. read more

Dunkin' - the front of a dunkin'donuts store - Donuts Near Me - Brooklyn, New York

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Holy cow! The morning crew here is super nice. I got my egg whites for my special diet because I am doing my no carb beach body prep,and a black coffee. no sugar. Then I can come here for my one cheat meal for week and get that doughnut! There they are open here at 5 AM which means these ladies are waking up for you at 4 AM so be nice and tip!!! this place is clean and pleasant. I love my dunkiesssssss read more

This Dunkin is just not great. The service is fine, but the coffee is always off!!! It's always too watery, too milky or too sweet. AND totally different every time. It's just so frustrating. read more

I am passionate about two things: bicycling (unrelated) and milkshakes. Milkshakes get me out of bed some days, and I've made it my mission to find the best milkshakes the world has to offer This Dunkin/Baskin Robbins tonight almost ruined milkshakes for me. Extra extra runny, not cold, and I'm positive the milk was rancid. Why did you want to hurt me like this, Dunkin/Baskin Robbins? read more

Dunkin' - A list of better shakes than Dunkin Baskin Robbins - Donuts Near Me - Brooklyn, New York

This store closes their doors to the public early. Rushed here 15 minutes before closing time and the store was already closed. read more

Clueless sales associate. I wanted to order a caramel Latte' with whip cream on top and I got a free donut ( French curler) because it was a national donut day . But what turn me off was before I order I wanted to refill my dunkin reward card with my debit card-credit card and the sales associate said you can't do that here refill your dunkin reward card with your debit-credit card .I've done it at others dunkin store branches . These sales associate are not trained . I wouldn't recommend coming here ( there even forgot to give me my free donut I had to remind them ) the next time I'm in this neghiborhood I'll go to starbucks and I do have a Starbucks rewards cards too !!!! P.S. I love me some Dunkin , but there need to get there act together !!!! read more

Dunkin' - a man at a donut shop - Donuts Near Me - Brooklyn, New York

Whenever my coworker and I decide to have a Dunkin Donuts breakfast date, we usually come to this location, and it's hard to disappoint! They actually serve a really decent pumpkin spice latte and their coffee isn't actually burnt! How you like that! Quick service for this busy avenue, and I appreciate that during the early morning rush. Their 2 for $5 croissant breakfast sandwich promotion is what always sucks me in. Damn you DD for being so good! read more

This store is typically very good. However, they are not taking precautions re: Covid 19. No gloves, no hand washing, no masks. And when I asked about mask wearing, I was told that it's too hard. read more

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It was a nice day and kind of warm for Fall weather. I was thinking about getting donuts but I changed my mind after I saw an ice cream sign. I got a waffle cone with mocha and chocolate ice cream. The cone was not that great but ice cream was delicious. read more

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For the past 3 weeks every time you come in after 7 the latte machine is supposably broken. There's always one worker and I get it might be to much to clean at night but that's what they where hired for. Starting to sound like Mc Donald's ! read more

My team and i were preparing our Winter Windows at The Shops at Columbus Circle and Dunkin truly came in handy. I ordered about 5 drinks-i opted for the Eggnog Latte. I'm not a coffee girl, but this was a truly rich drink. Full of flavor, naturally sweetened and a great pick me up. I normally do not expect great customer service from establishments that are open 24/7, but the team here was amazing! They didn't miss a beat, the drinks were perfectly made and they were truly gracious. Please be sure to take advantage of the free WiFi!!! read more

Dunkin' - (Plant-based) Beyond Sausage Sandwich - Donuts Near Me - Brooklyn, New York

Worst customer service on the planet... Came multiple times and each time was greeted w insanely rude attitudes because solo staff was busy (having to work)... Please hire competent people and staff more of them Dunkin.. there's no way "the world (could) run(s) on Dunkin" w this level of ignorance at the helm. PS: FINALLY got my shake just now and it was just a cup of milk w maybe a couple scoops of Mint Choco Chip mixed in.. rip off/super annoying. Guess I'm gonna be making my own from now on.. well done DD/Baskin Robbins! read more

Horrible customer service today on a Wednesday afternoon 4/13/22. The two female coworkers that worked there didn't acknowledge me or asked how can i help you? It was only me and 1 other customer there. The person at the cash register was having a whole conversation with him today. She couldn't even multitask and take my order. The black guy customer was very inconsiderate because i was waiting in line for my order to be taken. So i shook my head and walked out. They must be new employees because they suck at customer service skills. Ppl just hire anybody nowadays. read more

I been coming to this location for years , i always ordered Cappuccino blast and I never had a problem until today when the girl in charge give me an attitude because I ask her nicely to put some whipped cream and she told me that I have to pay extra for that with an attitude in from of my son . I told her I will report her .... That was very unprofessional read more

Concerning food safety practices observed this location where one of the employee at food prep station failed to wear food safety gloves and to make matters worst the same employee was on the phone. No regards to food safety whatso ever. Staff personal needs to be retrained or loss of revenue may ensue. Customer service etiquette needs improvement. Not coming back to this location. For shame! read more

Dunkin' - Donuts Near Me - Brooklyn, New York

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Very tasty iced latte, I usually go to the one in queens. But because I'm in nrooklyn, had to come here to try the iced latte. I usually get the iced coffee. read more

Horrible. Waited 20 minutes in line with 2 people in front of me to be told they don't have beyond meat sandwiches which they proudly started advertising. Previous time I went the worker hadn't shown up. This is a disgrace to our neighborhood. It's clear no higher ups care about this place. Please close it down so another business with competent people who care can open one up. read more

Try the white hot chocolate and pumpkin spice muffin. I normally avoid desserts at places like DD (prefer real bakeries), but it was late with nothing else open, and I wanted a muffin dammit! read more

It's not the best DD I've been to, but it is my local one and they know my order (medium black coffee) by heart. It bugs me when they ask if I want it hot, as if coffee was supposed to be served cold. :P My one complaint, is usually there are 2-3 people working, one making sandwiches, and 1-2 working the register. With all the hipsters in my 'hood ordering "double machiotto frappichino on ice with extra caramel and cool whip", it takes freakin' 10 minutes to make each drink. The line has reached out the door on many occasions. Add some staff and this place would be on par with other DD franchises. IMO, DD has the best coffee, and is the same coffee no matter where you go. Drinking it black, bad coffee is really bad as you don't have the sugar or milk to mask the taste. The donuts are always good when you want the sweet stuff, bagels taste like their donuts, and the cranberry orange muffins are coated with sugar crystals on top but are awesome nonetheless, and best choice if you want something to munch on with your coffee. read more

I can't front. A medium black 'n sweet coffee from Dunkin' Donuts is like 16 fluid oz of heaven. Many a time have I come to this Dunkin' Donuts to get a pick me up before waiting in line for an hour at the Post Office (see post office review) up the street. I love sugar in my coffee and they never skimp on it when you tell them sweet. Their breakfast sandwiches are also surprisingly decent. Their donuts are pretty good but c'mon, I'm from Richmond Virginia. I know Krispy Kreme and you sir are no Krispy Kreme. -1 Star for the cats that open the door for you and ask for change. I don't mind the obviously homeless people who do it but what's the deal with the teenagers/cats in their mid 20's doing it? One time this dude with new Nikes, a new fitted Yankees hat, jeans that were more expensive than mine, who was talking on his cell phone was doing the door hustle. NEW RULE: If you're wearing more than $200 of gear AND have a cell phone plan, you're not allowed to beg for change at the Dunkin' Donuts. read more

The great thing about this particular D&D is that it's got the potential to become one of those coffee shops where everybody knows your name. I know what you're thinking: corporate America, warm and fuzzy feeling? Don't think so. Honestly, my girlfriend and I have been frequenting this place since its inception and the last couple of times we've gone there the staff knows how I take my coffee. Another thing I like about this D&D, limited seating. Who needs to be reminded of those who have the luxury of choosing not to work? Just get your Joe and beat it! Oh yeah, don't forget to throw in a bow tie for good measure. read more

This Dunkin is pretty tiny but they have great customer service. All of the cashiers are kind and I've only been there three times and they already know my order! Very friendly environment, just no place to sit. read more

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2 dollar Latte between 2 and 6pm! What an awesome deal! Love the Mocha and Caramel for a sweet treat!! Iced coffee is delicious too when it's a little warmer outside. Breakfast sandwiches and donuts too. It's hard not to love this place. read more

I dont know that i would come to this place so often, but i did, ever since the homely bakery closed on Graham ave back in 01 or 02. (i forgot the name, anyone? all i can remember was the smell of fresh bread, 75c coffee which was heavenly and dim wooden interior with lots old polish ladies working.) The coffee here isnt half bad, of course it wont beat the Brazil import you have at your counter top but it does the job. I only had their donuts for a few times since i am not into them, i guess they were good enough or the chain wouldn't fly. I personal love the colata they have (the frosty drink) and since you can customize your flavor, feel free to go wild on it. I get roast almond flavor most of the time since its less sugary then french vanilla (omg sugar high) or hazelnut (not a bad choice either really) However, sometimes they would add too much of that syrup and the taste went haywire. God they need to make them with a more consistent taste like the green-chick-in-a-circle does. oh, also love the soft serve, it beats the golden arches version on my book. read more

Very careless. I ordered veggie egg white and beyond sausage came back home to meat sausage, they did not give me what the hell I ordered. All these people care about is getting a paycheck they don't care if you have any dietary restrictions, they just want to give you whatever the fuck they want cuz they don't care !! Tired of people coming to work post lock down lazy as fuck cuz I have been working my ass off since March and I personally treat people the way I want to be treated and served but these workers at Dunkin couldn't care less if they gave you something that puts you in a casket read more

Hi! I really like this place. It has wireless internet. Delicious pumpkin muffin just in time for fall! Yummy. This is my favorite dunkin donuts. I come here often. I agree with Rob L. in that I wish they had another employee. Sometimes a little bit of a wait but other than that. Good place. Cheap. And Good. read more

This review is specifically about the staff. Miles + Annette were the sweetest and most helpful. I placed an order for 26 kid scoop cups. 1/2 way in of Miles scooping all of a sudden there was a rush of customers. He didn't loose focus at all. I loved how they both have an understanding of TEAM WORK. Even with the crazy rush they both kept their cool, smiled big + got everyone's orders. They even helped one another while both were doing their own things I've never seen such amazing customer service + team work! Thank you Miles + Annette you guys truly rock! read more

Very polite, friendly, great location right off of the l train stop. Was pleasantly surprised when I came out of the station at grand street and saw a Dunkin read more

20 minutes to get an iced tea with 2 people in front of me. Guy was working by himself behind the counter. Can't blame him, probably greedy management. Won't be coming back. read more

I come in here at least 4 times a week the times throughout the day vary but every time Anette & Lindsey are working i am in and out barely any wait and my order is always made to perfection they are also sweet and funny and a good way to get your morning started. On the down side to this Dunkin' is when these ladies are not in i have no choice but just turn around and walk out, lines are damn near out the door out of three people behind the register only one guy will be working and they always rush to make me stuff which usually ends in it being wrong. read more

know what? i don't mind dunk's coffee. in a pinch, it works. it's the same everywhere you go, and it does the trick. sure i'd rather have better coffee... who wouldn't? but dunks takes a credit card and is relatively quick & painless. this specific location is about 3,000 degrees inside at all times, and the service is a little slower than it should be. also, "little bit of half and half" somehow translates into "fill my cup with cream". they'll fix it when you complain, but i wish they could get it right the first time. hellooooo people, coffee is not supposed to be white! read more

Because the staff is always so friendly (same 3 main people have been there every morning for years), this place doesn't even feel like a chain. The efficiency, options of food and drinks available, and great prices are the good stuff about it being a chain. I patronize this location 2-3 times a week and highly recommend it. Good job, Dunkin' Donuts! read more

Dunkin seriously needs to figure out how they want to sell their munchkins. I like to go in and just grab one or two. Some stores look at me like I'm nuts others sell them to me and this one told me its 5 for $1. I just want to know what the heck the deal is!! read more

This is the worst Dunkin' Donuts ever I went in there today I asked the girl for a cappuccino blast the girl charged me for something else , then there was another guy working with her , he said to me I'll make you something else because she told him they were missing something to do the cappuccino blast and the she charged me extra when mind you they were missing one ingredient to make the cappuccino blast , so he gave me ice milk and coffee and blend it all together it tasted like milk and sugar i will never go back in there read more

This is my favorite Dunkin Donuts location in Brooklyn. The staff here are friendly and they're usually fairly quick with getting orders out. The staff are good about getting orders correct on the first try, which is awesome! And they'll run your credit/debit card for a $1 bottle of water when you're in a hurry, which is also a good thing. read more

Always fast service, its a DD, you can't go wrong. Also has a baskin robins in the same building. Accepts credit cards if you are looking for a quick soda or a water read more

this place rocks...turbo ice and a sausage egg and cheese on a croisant. its always great when they know what you're going to order and start your order while you wait in a line so it's waiting for you and you just have to pay. read more

The male manager is unprofessional, rude and its sad bc the staff are nice. My coffee was wrong, cant have sugar he put 4 sugars in my cup.

Oh if it's only was possible to give this place less stars. I mean I know what to expect from Dunkin Donuts, but this place is worst Dunkin Donuts store I have ever been. Stuff are rude and don't know their own menu, they were trying to charge me more, treat me like I'm a garbage. Floor was dirty and sticky, table (only one, btw) was stick as well. Stay away. read more