Multiple trips and always seems clean and tidy. Good food, good iced coffee. Service was extra friendly today. Can't beat bagels and donuts. Any time of day. read more

Customer service is impeccable!! Very quickly and snappy!! Me and my husband love the workers here, Rachel, Elaina, Alexis, and Guluna!! The food is super yummy! It's never dirty!I love the whole environment! 10/10 would come again! read more

Quick and friendly service. Usually there is a line during peak hours but today it was zero wait time. Establishment was clean and ample seating. I ordered a cold coffee to go. It was refreshing read more

Bestt crew in town Katie Horace and Tracy are the best part of my Saturday mornings. Best attitudes and smiling faces. read more

Dunkin' - Coffee - Donuts Near Me - Martinez, Georgia

I will NEVER come to this Dunkin again. I ordered this 30 minutes after opening. I'm disappointed and disgusted by this! I'll be sticking to other coffee places now! read more

Dunkin' - Original Blend Iced Coffee - Donuts Near Me - Martinez, Georgia

See all

If you ever consider getting a sausage, egg, and cheese sandwich, you'd better think again. I ordered this on a plain bagel and it was terrible! The sausage tasted old and reheated. It appeared as if the staff warmed it up in hot water. It lacked flavor and it tasted like it was going bad past its expiration date. The cheese was some kind of provolone, not bad but not what you would expect in a sausage, egg, and cheese sandwich. The staff doesn't seem to be consistent in their food making. Some days their sandwiches taste okay, but the way the food is prepared is never the same. When you go to any McDonald's, you know what your Big Mac burger is going to taste--not amazing but the taste is always the same. This consistency is what attracts customers to these chain restaurants. You know what you are going to get. This doesn't seem to apply to Dunkin Donuts food. Some days is okay but others the food tastes bland. For this reason, I am not going back there. I will be better served getting a sausage, egg, and cheese biscuit at Burger King. At least I know what to expect there. If you are in management and happen to read this, take notice and maybe try to sample your food once in a while. Please try to improve consistency so your customers will know what to expect. Sincerely, Evans Georgia customer. read more

Dunkin' - Sausage from Bagle sandwich - Donuts Near Me - Martinez, Georgia

There were so many flys, I wouldn't eat from here considering that there could've been flys on my food. But, other than that the drinks were great. read more

Dunkin' - Chairs where all the flys wer - Donuts Near Me - Martinez, Georgia

After reading other reviews it looks like this Dunkin Donuts needs some help! In dealing with a franchise - the bonus is when you go from one location to the next no matter if it's in the same city or even continent the food should be the same. This location is of its own. I normally don't review franchise locations but I made an exception here so hopefully management notices and makes improvements. Attached is a bagel with cream cheese - they are way below the standard here esp compared to other Dunkin donut locations. read more

Dunkin' - Bagel with cream cheese (cheap on the cream cheese!) - Donuts Near Me - Martinez, Georgia

Fantastic service. I got the dunkin frozen coffee with french vanilla and hazelnut and also purchased apple filled donut and It was incredible. Great service will definitely recommend it. read more

Painstakingly slow. No point in ordering at the kiosk as it won't help. Be prepared to spend 15-20 minutes just getting assorted donuts and not being greeted. read more

This Dunkin' only gets coffee wrong 75% of the time. In the time it's been here, I have encountered two polite employees. The little cream cheese filled bagels are okay, better than what they give you on a whole bagel. Hot coffees are more likely to taste good. Last time I came in the afternoon and ordered an iced coffee with liquid cane sugar they told me they didn't have any more for today. Other locations have just made a simple syrup if they were out. Could be worse, could be a lot better. If I know I'll be going by another location, I will go there instead of this one. read more

Dunkin' - Filled bagel (order comes with 2), large hot coffee - Donuts Near Me - Martinez, Georgia

yet again another great visit to dunkin, this, Dunkin is always the fastest, and the people are always super nice

this dunkin is my favorite. no other dunkin in augusta can compare. obviously if you pull up during a high demand time, there is going to be a little wait, they have mostly high school kids/young college students, please be patient with them! the staff is always very sweet and if there's an issue w a beverage, just let them know and they are usually happy to remedy! the store inside is always clean and decked out with some type of decorations or holiday gear. I this dunkin read more

This franchise is a piece of work. From the low quality drink preparation to the rudeness of the employees. I came thru the drive they like I always do and asked for a bacon, egg & cheese croissant w/o bacon. The employee states "We can't do that" What? since when? , then when I proceeded to ask when she just went silent and refused to take my order. read more

As much as they make their order wrong, the employees are sweet and are ready to help you as much as they can! This store has to be one of the cleanest Dunkin's I've ever been to! So I would recommend this Dunkin if you don't want to see cockroaches and random old spills everywhere! read more

This a great location that is easily accessible and gives you access back to the main road. They offer drive through and walk in service which makes both convenient. Even if you get your java in the early morning you can take comfort knowing that you are safe. Very well lit and security cams. The coffee is not to strong, not too light. A good blend of in between. My only gripe is my Turkey, egg flatbread sandwhich could have been heated longer. Still was good though. Stop by and pick up a baker's dozen for the office. Your co-workers might give you a high five especially the late ones. Chuckle... read more

Dunkin' - Donuts Near Me - Martinez, Georgia

See all

Y'all have been getting every iced matcha order a little wrong, for months now. There are always tons clumps of matcha powder in it that I have to shake out later. In the future (I hope you read this) just put it in something that won't leak and shake it as hard as you can. And then put it in the cup. Also, heat your bagel bites for longer! They are frequently cold in the middle. read more

This is the best customer service ever. The employees are the best, they are so kind and sweet, and the gay employee is so sweet and charming and deserves all the tips anyone can give him, because he is just such a hard worker. He was working so hard all by himself, making all sorts of drinks and I didn't have to wait very long for him to get my order and get me my drink. read more

If I could leave 0 stars I would. I most definitely will not be coming back to this location again. I'm lactose intolerant, cannot have ANY dairy. I've worked at Dunkin before so I know how to order my coffee so that it will not have ANY dairy in it. About 30 minutes after leaving this location I was throwing up violently. The only thing I've had this morning was their coffee, I haven't even eaten yet. If you are lactose intolerant I'm sure you know the flavor/taste when dairy has been put in your food/coffee. It's very distinct. I called the store to make them aware and the person that answered the phone had no concern or care at all. I didn't even get an apology or an offer to remake my coffee. Her exact words to me were "Well I don't know what to tell you the person who made your coffee said there was no dairy." So either the coffee/almond milk was bad or there was definitely dairy in my coffee. All I wanted was someone to at least offer to remake my coffee... or at least care about a customer who visits often. Neither happened. I expected better since I frequent this location, almost every day in fact! Steer clear of this location if you are lactose intolerant! read more

Dunkin' - Donuts Near Me - Martinez, Georgia

Next time, maybe just maybe, I will actually get a full cup of coffee. I should have been charged for a large instead of an XL due to lack of coffee. read more

Dunkin' - Donuts Near Me - Martinez, Georgia

I'm not sure how this even happens when Dunkin' has the simplest way to make coffee for employees. My pumpkin wasn't even put into my latte.. and there is espresso grinds at the bottom of my drink! HOW!!! I got this same drink yesterday and it was amazing! I'm so disappointed to get to work and have this!!! I work 8-10:30pm today without coffee now. I'm very dissatisfied and remembered why I stopped going to this dunkin. read more

Dunkin' - Large Cinnamon sugar pumpkin iced latte. - Donuts Near Me - Martinez, Georgia

No donuts at Dunkin Donuts ... at 1 pm on a Saturday. No Boston cream, no Bavarian, etc. At a donut shop? And the one chocolate donut I bought had no chocolate on it after being thrown into a paper bag upside down. Someone skipped Donut Bagging 101. Please hire a new Saturday crew. read more

Have gone probably 10 times and not once have they got my order right, as someone that has worked at a Dunkin' Donuts before I don't understand how you can't figure this stuff out. I order real simple stuff too and it's always wrong read more

My favorite Dunkin' location in the CSRA. My husband and I embarrassingly get coffee from Dunkin' around five times out of the week. This location has only made a drink wrong for us one time which is incredible given how much we frequent this location. Friendly staff as well! Extremely fast service. read more

Usually they are pretty fast. However, did walk-in pickup for 2 SIMPLE iced coffees and about 9 people left the drive-thru and no coffees had appeared. Seems they care more about their drive thru time than customer service in general. read more

GROVETOWN REVIEW. Always a horrible experience. Not coming back. Thirds a charm. First donut my wife orders, out! Then second choice...out! I ordered a glazed buttermilk. Was given a glazed donut. Left it on the drive thru window. Both frozen Carmel coffees way too strong. Tossed it in to the trash after one sip. Bye bye Dunkin I tried. You're just not up to par. Going to stick with Mom and Pop shops. Peace! read more

This location got off to a rough start. The crew and management had a few things to learn and boy did they learn fast. 2 and a half months open now and they are doing great. As a regular customet I watched them grow and this is now my favorite dunkin location. read more

The couple donuts I've had weren't good but I stop every couple days for coffee. I can't say anything to the cleanliness of inside because I just pick up at the window but the staff is always courteous and fast. read more

Doesn't matter what time you go donuts are not fresh , this was the last 3 times. Taste like the are atleast a day old.

Absolutely love this location. I go here every single day for my morning coffee. The iced isn't that great. But the lattes and cappuccino's are amazing! Very sweet staff and always served quickly. read more

Anytime I go after 8pm there is some excuse why I can't have any coffee. I stopped once over the winter at 7:50pm and was told they close an hour early during the winter. This place sucks. read more

Young lady at window hands me my coffee and wipes her nose before handing it to me...ugh. I'm sure it was subconsciously done but still.

I've been twice and both were terrible experiences. The first time was right after opening. I went through the drive through and once I was home realised half my order was missing and the other half was stale. I tried calling but they didn't have a number. I don't live close by and didn't want to make a second trip, so I called another branch and spoke with the manager. He said he would pass on the message and have the new manager get back to me. Never heard from either of them. Today I decided to give it another try. It had been a month so I thought maybe they had time to get their sh@t together. Nope. I made sure to check my order before I left this time and I'm very glad I did. The hash browns were a soggy, greasy, mushy mess, my bagel was wrong, the chicken was also soggy and cool and the biscuit was undercooked, and the donuts were just trown in a bag together and were mushed up. I complained to the manager and tried telling her about my other experience, but she interrupted me to tell me how Dunkin Donuts hadn't given them any training and all the employees (including her) had only been there a month. It was so unprofessional and childish. Obviously none of the responsibility was hers. I'm not sure how she was ever hired as a manager... She has no customer service skills and her lack of leadership is quite obvious in the performance of her employees. I will NOT be back until they get a new manager, and I recommend anyone else just skip it for a while. read more

See all

This DD is the worst I have ever been to. I give most places a second chance if it's bad the first time. I waited in line for five minutes for them to take my order. It's not that they were busy at the moment I was there. They were having a long conversation about weekend plans with the people in front of me. I watched three employees stand there and talk while I waited, and not one person even looked at me. I finally placed my order and waited another 5 minutes because no one remembered I had coffee. I had to flag someone down to make it. I hope this place gets it together soon. read more

Horrible. They were out of everything we asked for. Rude. We were handed a wrong order of coffee. The lid wasn't on and it spilt and burnt me and my husbands hands. read more

It's not a bad place. It's very convenient to get in and out of. Sometimes they are out of doughnuts. The coffee is always good. I've been here 10-12 times. It could use some regular cleaning. The tables and floors are all dirty right now. read more

I just ordered a Boston cream doughnut and it had chocolate all in it They don't even make the donuts correct

Not as good as other Dunkin' Donuts we have been to. They have specialty donuts but they are not included in the dozens?! Don't look for muffins, not there. The donuts are just basic, not like the other Dunkin' Donuts in Evans. We were waited on by a person who was so distracted we had to repeat ourselves a few times just to get her attention again. When we asked the manager why they did not have certain items, there was no kindness to her at all. I would not want to work there. It would be nice if we would have come upon a pleasant personality or a smile by any of the employees. They really need to work on their people skills. In a nut shell, go further down the road to BelAir Donuts which we did but they were sold out by 9:30. No surprise there!! read more

Great place, friendly service and fast too. It was had a rocky start, but I gave them time and they improved. I recommend this place to everyone. read more

On 7/22/17 I received an order that was completely wrong, breakfast sandwich had cheese on it ( I asked for no cheese ). My frozen coffee had sugar in it, I asked for no sugar or low calorie sweetener. Of course I discover this as I began to eat my food miles away from the store on I-20. I called the store to make a complaint and was told my name would be put on a board and I would receive the correct order when I return from vacation. Today I returned to the store and gave my name and was told my name is not on the board. I was also met with sarcasm and poor customer service. I received no apologies and was told I needed a receipt. Approximately 5 minutes later I called the store and asked for the managers name so that I could make a formal complaint, of course the same snotty nosed young man answered with more sarcasm that he only knew the managers first name " Oma". Please people check your order before you leave this store, apparently some of the young employees there don't have a clue as to what type of service they should be providing . Ronda W- Martinez Ga read more