My interaction was via the drive through. I waited patiently in a long line. Once I reached the…read morefirst window, it was vacant. I sat and waited but no one came. So I proceeded to pull forward to the second window. The young lady asked if I placed an order. I explained that I waited, but couldn't, because no one was at the first window to take my order. She stated that she couldn't take my order and instructed me to pull forward, and get back in that long line again to order at the first window. Despite pointing out how punitive this request was, she would not budge and correct their erroneous action. Needless to say I left with nothing and took my business to another establishment.

Awful snail speed service. It's a good bet that you are waiting in the drive thru for 30 minutes or…read morewaiting inside for your food for 25.

Service and food was great. I had the special chili Omelette which tasted good. I would highly…read morerecommend.

Went at 11:30am on a SAT and they were not open. Disappointing as they claim to have donuts. Call…read morefirst.

The food was horrible, I tried to give it a chance but everything tasted like it came from a box…read more You can get the same quality food from kfc. The service was mediocre, and the place smelled a bit off as well, we sat at the first booth so the whole time it smelled. Do not spend your hard earned money here...

My husband and I enjoyed our food. My kids liked the french toast and the toll house sundae. My dad…read morehad an meat lovers omelette in which all the meat inside was literally black it was so burnt. My moms corned beef hash was burnt and inedible. My mom told waitress about burnt food and she didn't care. Just said ok. Did not refill our drinks. Baked goods were great though. So were home fries.

I love Dunkin, but I was a little disappointed in the service. It wasn't that busy, so I didn't…read moreunderstand the slow service. My friend ordered a bagel with egg and bacon and the bacon was not cooked. We had to return it and then wait longer for a replacement.

It is tricky reviewing fast food places because so much of your experience is reliant on who is…read moreworking that day. But I have been at this branch a few times and have found them to be friendly and wanting to get things right, unlike what I see in other reviews. One customer ahead of me didn't get his sandwich and asked about it. They were trying to ascertain who took the order, to prevent it from reoccurring. The customer said Never mind, no biggie, but the male employee assured him he wasn't questioning the accuracy, just trying to figure out what happened, and would he please stay just another moment as the sandwich was almost ready. A minute later he had his sandwich. My sausage and egg croissant came a little singed in a few places but so little it had no effect on quality.

It's so nice to have any sort of vegan offerings in the area and they have some great basic ones!…read more I ordered the tropical smoothie which was really nice but could have been bigger as I drank it really quickly and normally it takes me a while to finish a drink but I was done with it in less than 2 minutes. We also each got a really nice vegan cupcake and while it was delicious, it was very crumbly and made a mess on both of us. The frosting was fabulous and made up for the crumbles. We just went for a morning treat but we'd be back for some of their other offerings like the falafel wrap for example. Definitely worth a stop in if you're vegan and need a quick, clean bite but also of course many more options for non vegans as well.

Delicious cafe offerings. Taste fresh and kid friendly - the flavors were great and my family loved…read morethem It was a very casual environment. Kids were running around a bit while waiting for the food. Food was ready about 20 minutes after ordering. Service was fine. She was friendly and answered our questions about the offerings. If we are walking in the area, we would definitely consider stopping by again.

Literally THE slowest Starbucks I have ever been to. Got off the interstate to "grab a quick…read morecoffee" for the rest of our drive. Ordered two iced coffees. Waiting for quite a while to even place our order should have been first clue. Seriously...the line is out of the driveway! We received one coffee and have been sitting for over 15 minutes!!!! We still don't have the second one yet. There was ONE car in front of us. The barista has shut the window and is just inside, putting together food orders. He's completely ignoring us - and the 20 people behind us! Seriously - no one has even opened the window to apologize for the delay. Ridiculous. So you can see I'm telling the truth. My order was placed - at the driver's speaker - at 1131. See the cup. We got it at 1150 - see the clock in my dashboard.

Skip this place 25 minutes waiting for 2 pink drinks. Absurd. 7 people working here and they can't…read moreget 2 drinks out. !

Excellent customer service! If they are busy (which is often all day on the weekends), they will…read moretake your name and number and will call you when your table is ready. Location - Great thing about their location is there are plenty of places to kill time while waiting for your table - local shops or Waterville Creates. We were there on a Saturday and we arrived around 2:30 for an late lunch/early dinner. To our surprise, there was a 25 minute wait! It's a popular family restaurant as well. It's a lot bigger inside than it seems from the outside. When you walk in, there are mostly high tables and a long bar with seating. Walk past the bar and on the right is a dining area with a lot more tables. We had 2 kids and 4 adults and we had plenty of room at a center table. There were booths along the wall. Our server was so great. So patient, and kind. She was great. She checked in regularly, our drinks never went dry. The food was excellent. We had the food for take out during the pandemic and thought it was ok. Having it in the restaurant - HUGE difference. I got the cheese curd burger without the top bun. My nephew loved his chicken wings, my niece loved her mac and cheese. We all loved our burgers and my bro-in-law liked his reuben. I loved the fries, they seemed more the "chips" from the UK - which I loved. Parking - street or on the concourse below Main Street. We will definitely be back.

We got back from Quebec and were hungry. This was a gem. I had the Bacon Strut and was delicious!…read moreThe people were friendly and the place is clean and inviting. The price was reasonable. Please check it out if you're in the area.

Stupid me for going back they're not rotating out their food and they're not fully cooking their…read moresandwiches. Almost broke a tooth biting this in half to show you all the depravity.

From the owner: America's favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts…read more Order your Dunkin' faves via the drive-thru or order ahead of time with the Dunkin' mobile app for a fast grab and go experience.