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    Duraclean Service

    5.0 (4 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Duraclean Service

    Carpet cleaning

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    Naturell Carpet Cleaning

    Naturell Carpet Cleaning

    (167 reviews)

    I'll never have anyone else clean my carpets or upholstery. Naturell is perfect…read more First, they are 100% competent. They use a process that doesn't rely on detergents, leaves no residue, uses little moisture, dries in an hour, and is highly effective. I had them here to work on some very old carpet that has survived quite a few pets. They made it new again. The price is very reasonable and they are more than fair in how they count rooms, don't add on "extra" services or charges. They are responsive and honest. They show up on time and do what they say they will. And Jeff and Mike are genuinely nice people.

    This review isn't about the carpet cleaning itself, as the service never ended up happening. I had…read morean appointment scheduled for Wednesday at noon. That morning, I confirmed with the person who booked it, and they replied that Jeff would be coming. At around 11:15, my doorbell rang , 45 minutes early. I was on a work call but went downstairs and found Jeff at the door. I figured, "better early than late," so I let him in to show him the areas to be cleaned. However, he looked visibly uncomfortable and immediately asked to use my personal bathroom. I politely declined, explaining that I don't allow strangers to use my restroom and that since he was quite early, he should have planned ahead. His response was rude and dismissive ; he said, "Well, I guess I'll be back later. I don't know when that will be," and walked out. The whole exchange felt unprofessional and left a bad impression. When I reached out to the owner to share my experience, he made excuses for the employee instead of addressing the concern. At that point, I decided not to move forward with the cleaning and found another company. Overall, very unprofessional experience from start to finish.

    Duraclean Service - carpet_cleaning - Updated June 2026

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