I have been wanting to hire someone to come in and do a deep clean or our floors and some general…read morehousekeeping for quite some time but I was reluctant. We hired a maid for me and I could not be happier with the results. They were very easy to work with. I was able to customize what I needed cleaned and they were very open to that. I have already recommended them to friends and will definitely hire them again.

Prompt! Professional! Proficient! This team was exceptional and made the move out clean less…read morestressful and expedite! Bravo! Definitely use their services when you're in Gainesville! Perfect for college move out cleaning! And well worth the fee they charged! Great value!

The cleaning crew was Nice and Curtious they worked well and followed instructions to details I…read morewould use them again !

We've been enjoying the housecleaning services from A Personal Elf for over a year now, and they…read moreare fantastic! They're punctual and very thorough for every cleaning, and really take the time to understand what we need.

They are an excellent, respectful hardworking team. They left my home spotless and my oven looks…read morebrand new! You won't be disappointed! 5 Stars for them

Terrific communication, reasonably priced for a quality job. I had them clean my parents house and…read moreI live in another state but they went above and beyond to make sure my parents were comfortable with them as well as make sure I had peace of mind. Very professional and courteous couple.

We have used them for our airbnb cleaning service before and they did an ok job but the second time…read moreI don't think we'll ever use them again. The cleaners always have an issue with the keyed entry despite all other guests never having an issue. For the cleaning we got to the house & it looks like we spent $90 to just have them wipe the surfaces? Mind you this house is a 1bed/1bath and not fully lived in so I don't understand the lack of effort & I expect a higher quality of service from a company that claims as professional. The bathroom floors were dirty and walls were not scrubbed & so are the floors. The trash cans were not even emptied unbelievable. They added more work for us & thankfully the guest moved their check in date we had to clean up after a cleaner claimed to clean and we paid $90 for pretty much someone dusting our glass shelves & table. If you want more work & disappointment use Molly Maid. What a rip off

I'm very disappointed in the service and the ethics of this business. The company sent out 3 people…read moreinstead of 2 to clean a 1000 Sq ft villa for a move out. The villa was in relatively good condition. The cleaners purposely stretched out the time and would have been there more than 2 hours if not approached and asked about their time. The older of 3 cleaners at that point asked do they own it or trying to get back security? That should not be the reason or justify how much time is spent cleaning! The company is responsible and obviously condones this practice.

Not worth the cost - failed to follow instructions in messages (there were few). Failed to do some…read moretotally basic cleaning tasks like taking out the trash. Charged $25 extra to scoop a litterbox. Kitchen was essentially untouched, I requested that the fridge be cleaned and it looks the same as before + expired food wasn't removed. Also customers should be made aware that this business does not accept credit cards, which I imagine is how many people plan to pay for cleanings. Still, the level of cleaning would be more acceptable if it cost less than half of what I was charged. For nearly $400, I expected much better.

From the owner: I do all cleaning 10 years experience call me 3522948663read more

They were scheduled to clean and never showed up. Not even a courtesy call. No regard for the time…read morewe set aside and waited for them to show up and do the job. They should rename themselves "Classless Cleaning Service."

She was there on time, worked incredibly hard and a few hours later my house was clean and…read morespotless. I will be calling her again soon.

I had a great experience hiring Nana Rosa Cleaning. I will be booking again soon. The owner was…read moreresponsive and the team was responsible, quick and reliable. My place is spotless and the wife is happy! I am so happy we found them.

From the owner: Nana Rosa Cleaning Services provides professional cleaning with personalized attention tailored to…read moreeach client’s needs. With over 20 years of experience, we offer one-time cleanings, routine maintenance, deep cleaning, move-in/move-out services, commercial cleaning, and detailed post-construction cleaning.

My son found them on Yelp, and called them for an estimate. Prices were very fair as we had called…read moreanother company that wanted to charge us an additional $45.00 just for carpeting a room and hall way - but that's another review I digress. We had an appointment for noon on a Saturday and at 11:40am they called us and told us that they would be there in 20 minutes - super! They showed up just in time and they were professional, quick and thorough. I think they did a splendiferous job!!!! I highly recommend them and I will be contacting them again if needed hands down!

Carla and her crew were so amazing - my wife and I were extremely impressed with their work. They…read morewere very punctual and professional during the whole time interacting with me and my wife. They explained all options of services I could use, and what I need and may not need. I moved into a home where it's previous owner had cats and a baby living. There were several stains and odor issues throughout the house. I happened to be home during the entire time they were cleaning - man, they are so professional. It was a hot humid Florida summer day and they were so hardworking that no break for almost two hours and they were soaked in sweat. I could not be happier. I sincerely wish their business grows! Thanks Carla!