Hermes Germany deserves a 0. Worst delivery service I've…read moreever seen. The parcels are always late and they make you wait for days at home for nothing. Customer service not on point at all, some employees are blatantly lying to you on the phone saying they will help you and they don't. Maybe it's time to actually deal with the problem, don't you think Hermes?

This company is a disaster. All parcelservices like DHL and UPS find the location without any…read moreproblem. Hermes two times is not able to reach the same destination. The communication is a disaster, they just do not care at all. What a disaster company!!!